2024 Subaru Crosstrek Safety Report

The 2024 Subaru Crosstrek presents a generally strong safety profile based on NHTSA data, achieving a perfect 5-star overall safety rating, including 5 stars for frontal and side crash tests, and 4 stars for rollover. However, despite its high crash test scores, the vehicle has accumulated 100 complaints, including 8 crashes, 2 fires, and 3 injuries, which is notable for a relatively new model year. A significant concern is the recall history, with two recalls issued. One recall addresses a potential front driveshaft assembly failure, which could lead to a loss of drive power or vehicle rollaway. The other recall involves the instrument panel harness, where insufficient clearance could cause a short circuit and a loss of drive power, increasing crash risk. These recalls directly impact critical vehicle functions and safety. Complaint patterns reveal several areas of concern. The 'UNKNOWN OR OTHER' category leads with 24 complaints, suggesting a range of unspecified issues. More specific patterns include 'EXTERIOR LIGHTING' (11 complaints), 'VISIBILITY' (8 complaints), and 'VISIBILITY/WIPER' (8 complaints). 'STEERING' issues account for 7 complaints, with some describing a 'sticky' or 'loose' steering feel at highway speeds, similar to issues reported in other manufacturers. 'FORWARD COLLISION AVOIDANCE' systems have 4 complaints, including instances of unintended automatic braking. A particularly concerning and frequently mentioned issue in the 'VISIBILITY' and 'UNKNOWN OR OTHER' categories relates to SiriusXM advertisements appearing on the infotainment screen while driving, obstructing navigation and climate controls, and requiring driver interaction, which poses a significant distraction risk. The 2 fires and 3 injuries, while low in number, warrant attention given the vehicle's newness. In summary, while the 2024 Subaru Crosstrek excels in crash test performance, the volume and nature of complaints, coupled with two safety-critical recalls, indicate potential areas of concern. The driveshaft and electrical system recalls are serious, and the recurring infotainment advertisement issue is a notable distraction hazard. Buyers should be aware of these specific issues and ensure all recall remedies have been performed.

Our recommendation: Despite its excellent crash test ratings, potential buyers should ensure both recalls (driveshaft and instrument panel harness) have been addressed and be aware of reported infotainment screen distractions and steering issues.