2025 Subaru Crosstrek Safety Report

2025 Subaru Crosstrek earns high crash ratings but faces early complaints regarding ADAS malfunctions, infotainment distractions, and vibrating mirrors.

30Complaints
0Recalls
★★★★★Safety Rating
65/100Reliability Score
1Crash Reports
Most reported components: Visibility (5)Unknown Or Other (4)Lane Departure (3)Forward Collision Avoidance (2)Electrical System,Unknown Or Other (2)Visibility/Wiper (2)Lane Departure,Forward Collision Avoidance (1)Exterior Lighting,Lane Departure (1)Steering,Unknown Or Other (1)Electrical System,Equipment (1)

AI Safety Analysis for the 2025 Subaru Crosstrek

The 2025 Subaru Crosstrek presents a mixed safety picture. While it boasts excellent crash test performance with a 5-star overall rating from NHTSA, including 5 stars for frontal and side impacts, and 4 stars for rollover, its early complaint data reveals several concerning patterns related to advanced driver-assistance systems (ADAS) and infotainment. With 30 total complaints, a significant portion (5 complaints under VISIBILITY, 3 under LANE DEPARTURE, 2 under FORWARD COLLISION AVOIDANCE) point to issues with the EyeSight system, including unnecessary braking, lane-keeping assist malfunctions, and system disengagement due to sunlight. Furthermore, a notable number of complaints (multiple under UNKNOWN OR OTHER, ELECTRICAL SYSTEM,EQUIPMENT) highlight dangerous distractions caused by full-screen SiriusXM advertisements on the infotainment system, which interrupt navigation and other critical functions while driving. There are also recurring reports of vibrating driver-side mirrors at highway speeds, impacting visibility, and a concerning report of side airbags failing to deploy in a 35 mph side impact, resulting in injuries. Despite zero recalls to date, these early complaints suggest potential software or sensor calibration issues with ADAS and a significant design flaw with the infotainment system's ad delivery, which could compromise real-world safety.

Reliability Score

The 2025 Subaru Crosstrek receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2025 Subaru Crosstrek

The following issues have been identified from NHTSA complaint data and owner reports for the 2025 Subaru Crosstrek:

IssueSeverityFrequencyTypical Mileage
Infotainment System Displaying Full-Screen Ads
SiriusXM advertisements pop up full-screen, interrupting navigation and other functions, requiring driver interaction to dismiss, causing significant distraction while driving.
High Common new-6000 miles
Eyesight System Malfunctions (Unnecessary Braking, Lane Assist Issues)
Forward collision warning and automatic emergency braking activate without obstruction, lane-keeping assist disengages or malfunctions, and blind spot detection fails intermittently.
High Common new-6000 miles
Vibrating Driver-Side Mirror
Driver's side mirror vibrates at highway speeds, causing blurry images and difficulty judging distances, impacting visibility.
Medium Common new-6000 miles
Side Airbag Failure To Deploy
Report of side airbags not deploying in a 35 mph side impact collision, leading to injuries.
High Rare new miles
Uncomfortable Driver Seat
Driver seat reported as notoriously uncomfortable and painful, impacting drivability.
Low Occasional new miles
Sunroof Spontaneously Exploding
Report of sunroof spontaneously exploding outwards while driving at highway speeds without impact.
High Rare new miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2025 Subaru Crosstrek:

Visibility 16% of complaints

Issues with driver-side mirror vibration at highway speeds and windshield strip functionality at night.

Unknown Or Other 13% of complaints

General complaints including infotainment ads, uncomfortable seats, and sunroof explosion.

Lane Departure 10% of complaints

Lane-keeping assistance system inconsistently working or disengaging, and blind spot detection failures.

Forward Collision Avoidance 6% of complaints

System activating unnecessarily due to non-existent obstructions or small objects like trash bags.

Electrical System,Unknown Or Other 6% of complaints

Infotainment system displaying distracting ads and general electrical system issues.

Visibility/Wiper 6% of complaints

Issues related to driver-side mirror vibration affecting visibility.

Frequently Asked Questions About the 2025 Subaru Crosstrek

Is the 2025 Subaru Crosstrek safe?

Based on NHTSA data, the 2025 Subaru Crosstrek received excellent crash test ratings (5-star overall, frontal, and side, 4-star rollover). However, early complaint data (30 total complaints) indicates potential safety concerns with its advanced driver-assistance systems (EyeSight) malfunctioning, dangerous infotainment system distractions from ads, and reports of vibrating mirrors affecting visibility. There is also one concerning report of side airbags failing to deploy in a collision.

What are common problems with the 2025 Subaru Crosstrek?

The most reported issues for the 2025 Subaru Crosstrek include problems with the VISIBILITY component (16.7% of complaints), often related to vibrating driver-side mirrors. LANE DEPARTURE (10.0%) and FORWARD COLLISION AVOIDANCE (6.7%) systems are also frequently cited for malfunctions. A significant pattern involves the infotainment system, categorized under UNKNOWN OR OTHER and ELECTRICAL SYSTEM,UNKNOWN OR OTHER, due to distracting full-screen advertisements.

Are there any recalls for the 2025 Subaru Crosstrek?

As of the provided data, there are no recalls issued for the 2025 Subaru Crosstrek.

How does the EyeSight system perform in the 2025 Crosstrek?

NHTSA complaints indicate that the EyeSight system in the 2025 Crosstrek has experienced issues, including unnecessary forward collision warnings and automatic emergency braking activations, as well as lane-keeping assist malfunctions and disengagement. These issues are reported under components like LANE DEPARTURE (3 complaints) and FORWARD COLLISION AVOIDANCE (2 complaints).

Is the infotainment system a safety concern?

Yes, the infotainment system is a significant safety concern. Multiple complaints describe full-screen SiriusXM advertisements popping up while driving, interrupting navigation and requiring manual dismissal, which is a dangerous distraction. This issue is reported under components like UNKNOWN OR OTHER and ELECTRICAL SYSTEM,EQUIPMENT.

Buyer Advice

Our recommendation: While the 2025 Subaru Crosstrek excels in crash safety, potential buyers should be aware of early complaints regarding ADAS malfunctions, distracting infotainment ads, and vibrating mirrors. Test drive thoroughly, especially at highway speeds, and inquire about software updates for ADAS and infotainment systems before purchase.

NHTSA Data Summary for 2025 Subaru Crosstrek

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2025 Subaru Crosstrek. The data includes 30 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 1 reported crashes, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2025 Subaru Crosstrek an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.