2020 Subaru Impreza Safety Report

The 2020 Subaru Impreza presents a mixed safety picture. While it boasts excellent crash test performance with 5-star ratings across Overall, Frontal, Side, and Rollover categories from NHTSA, indicating strong occupant protection in collisions, its complaint data reveals significant issues with component reliability. With 83 total complaints, a striking 48 (over 57%) are related to VISIBILITY/WIPER, primarily concerning easily cracking or spontaneously cracking windshields. This suggests a potential manufacturing or design flaw in the windshield glass, leading to frequent and costly replacements for owners. Furthermore, there are concerning reports of airbag non-deployment in a crash and an airbag igniter shorting out, despite only 3 complaints specifically under AIR BAGS. The vehicle also has one recall for a low-pressure fuel pump, which can cause an engine stall and increase crash risk, affecting a broad range of Subaru models from 2018-2020. This recall is critical and should be addressed immediately if the vehicle is affected. Beyond the dominant windshield issue, other patterns emerge from the complaints. There are reports of VDC (Vehicle Dynamics Control) system failures, specifically related to ABS control unit pressure sensor issues, with some units on backorder, hinting at a wider problem. Engine issues, though fewer in number (2 complaints), include severe problems like oil mixing with antifreeze requiring engine replacement. Electrical system problems are also noted, including instances of the car powering off completely while driving, which is a severe safety hazard. The single recall for the fuel pump, while important, does not address the most frequent complaints. In summary, the 2020 Subaru Impreza demonstrates robust passive safety in crash tests. However, the high volume of complaints regarding fragile windshields, coupled with isolated but severe reports of airbag malfunctions, VDC system failures, and critical engine/electrical issues, indicates potential reliability and active safety concerns that prospective buyers should be aware of. The fuel pump recall is a known, addressed issue, but the other patterns suggest ongoing vigilance is necessary.

Our recommendation: While the 2020 Subaru Impreza offers excellent crash safety, be prepared for potential issues with easily cracking windshields and ensure the fuel pump recall has been completed. Investigate service history for VDC/ABS and electrical system repairs.