2021 Subaru Outback Safety Report

The 2021 Subaru Outback presents a mixed safety picture, achieving excellent crash test ratings but showing a concerning pattern of complaints and multiple recalls. NHTSA awarded the vehicle a perfect 5-star overall safety rating, with 5 stars in frontal and side crash tests, and 4 stars in rollover. This indicates strong performance in controlled crash scenarios. However, the vehicle has accumulated 283 total complaints, including 6 crashes, 1 fire, and 1 injury, which is notable for a relatively new model year. The most frequent complaint categories are 'VISIBILITY/WIPER' (86 complaints) and 'ELECTRICAL SYSTEM' (44 complaints), suggesting potential issues with components like windshields, sunroofs, and battery drain. Recall history is a significant concern, with four recalls issued. Two of these relate directly to the 'AIR BAGS' system, specifically a capacitor issue in the Occupant Detection System (ODS) that could prevent airbag deployment, increasing injury risk (NHTSA Campaign Number: 24V227000). This recall is frequently mentioned in complaints, with owners reporting parts unavailability. The other two recalls address 'POWER TRAIN' issues, including an insufficient weld in the inhibitor switch affecting reverse lights and rearview camera, and a programming error in the Transmission Control Unit (TCU) that could lead to a loss of drive power and increased crash risk. Another power train recall involves a potentially improperly tightened CVT select lever cable nut, also increasing crash risk. Common complaint patterns, beyond the recall-related airbag and power train issues, include frequent windshield and sunroof shattering, as evidenced by multiple complaints. There are also reports of sudden unintended acceleration and issues with the auto start/stop feature leaving drivers stranded. The high number of 'VISIBILITY/WIPER' complaints (86) and 'ELECTRICAL SYSTEM' complaints (44) further underscore these patterns. While the crash test performance is top-tier, the volume and nature of owner complaints, coupled with the four safety recalls, suggest that real-world reliability and certain component safety aspects may not align with the high crash test scores.

Our recommendation: Despite excellent crash test ratings, potential buyers should be aware of the 2021 Subaru Outback's multiple safety recalls and high volume of complaints, particularly concerning airbags, visibility, and electrical systems. Prioritize checking if all recalls have been addressed, especially the airbag recall, and consider an extended warranty for peace of mind regarding potential electrical or transmission issues.