2023 Subaru Outback Safety Report

2023 Subaru Outback: Excellent Crash Ratings Mask Emerging Infotainment, Windshield, and Active Safety System Concerns with Two Recalls

83Complaints
2Recalls
★★★★★Safety Rating
65/100Reliability Score
7Crash Reports
1Fire Reports
3Injuries
Most reported components: Visibility/Wiper (15)Unknown Or Other (11)Forward Collision Avoidance (10)Electrical System (9)Exterior Lighting (6)Latches/Locks/Linkages (3)Electrical System,Forward Collision Avoidance (3)Service Brakes,Forward Collision Avoidance (2)Visibility (2)Power Train (2)

AI Safety Analysis for the 2023 Subaru Outback

The 2023 Subaru Outback presents a mixed safety picture. While it boasts excellent crash test performance with 5-star overall, frontal, and side ratings from NHTSA, and a 4-star rollover rating, there are notable concerns emerging from consumer complaints and recall history. With 83 total complaints, including 7 crashes, 1 fire, and 3 injuries, the vehicle has some significant reported issues. A concerning pattern involves the Forward Collision Avoidance system, which accounts for 10 complaints, with some reports detailing unintended braking or acceleration leading to crashes. The high number of VISIBILITY/WIPER complaints (15) and specific reports of fragile windshields and non-functional driver's side windows also raise safety questions. Recall history indicates two significant issues. One recall addresses an insufficient weld in the POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, which could prevent reverse lights and rearview camera display, increasing crash risk. The second recall pertains to the POWER TRAIN:DRIVELINE:DRIVESHAFT, where loosening center support bolts could lead to driveshaft disconnection and increased crash risk. These recalls highlight potential manufacturing defects that could compromise vehicle control and safety. Beyond the recalls, common complaint patterns include widespread issues with the infotainment/Starlink system, which can freeze, lag, or shut down, impacting critical safety features like the SOS button and EyeSight. Fragile windshields requiring multiple replacements are also frequently reported. While the structural integrity and passive safety systems appear robust based on crash ratings, the active safety features and basic operational components show concerning reliability and potential safety flaws based on consumer feedback.

Reliability Score

The 2023 Subaru Outback receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2023 Subaru Outback

The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Subaru Outback:

IssueSeverityFrequencyTypical Mileage
Infotainment/Starlink System Malfunctions
System freezes, lags, ghost inputs, radio cut-outs, and delayed startup, impacting access to climate control, navigation, and safety features like the SOS button and EyeSight.
Medium Common 0-50000 miles
Fragile Windshield Cracking
Windshields cracking easily from small impacts or spontaneously, requiring frequent replacement and recalibration of EyeSight.
Medium Common 0-50000 miles
Forward Collision Avoidance System Malfunctions
Unintended braking or acceleration, and the EyeSight system randomly shutting off, posing a significant crash risk.
High Occasional 0-50000 miles
Driveshaft Center Support Bolt Loosening (Recall)
Center support bolts for the driveshaft may loosen, leading to disconnection and increased crash risk. Affects certain 2023 Outback vehicles.
High Rare N/A miles
Inhibitor Switch Weld Issue (Recall)
Insufficient weld may allow water to enter the inhibitor switch, preventing reverse lights and rearview camera display, increasing crash risk. Affects certain 2021-2023 Outback vehicles.
Medium Rare N/A miles
Driver'S Side Window Malfunction
Driver's side window frequently fails to roll up, posing a safety issue in inclement weather.
Medium Occasional 0-50000 miles
Unintended Acceleration
Vehicle accelerating unexpectedly when the brake pedal is depressed, leading to crashes.
High Rare 0-50000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Subaru Outback:

Visibility/Wiper 18% of complaints

Frequent complaints about fragile windshields cracking easily and issues with window operation.

Forward Collision Avoidance 12% of complaints

Malfunctions including unintended braking, acceleration, and the EyeSight system randomly shutting off.

Electrical System 11% of complaints

Issues with the Starlink infotainment system, battery failures, and general electrical glitches.

Unknown Or Other 13% of complaints

A variety of miscellaneous issues not fitting into specific categories, including pop-up ads on infotainment and seat shaking.

Power Train 2% of complaints

Reports of the car jerking or stalling when coming to a stop, and recall related to driveshaft and inhibitor switch.

Frequently Asked Questions About the 2023 Subaru Outback

Is the 2023 Subaru Outback safe?

Based on NHTSA data, the 2023 Subaru Outback received excellent 5-star overall, frontal, and side crash ratings, and a 4-star rollover rating, indicating strong passive safety. However, there are 83 consumer complaints, including 7 crashes and 3 injuries, highlighting concerns with active safety systems like Forward Collision Avoidance, infotainment reliability, and fragile windshields. Two recalls also address potential power train safety issues.

What are common problems with the 2023 Subaru Outback?

The most reported issues for the 2023 Subaru Outback include problems with VISIBILITY/WIPER (15 complaints), often related to fragile windshields, and FORWARD COLLISION AVOIDANCE (10 complaints) with reports of unintended braking or system failures. ELECTRICAL SYSTEM issues (9 complaints), primarily concerning the Starlink infotainment system, are also common. Two recalls address potential driveshaft and automatic transmission issues.

Are there any recalls for the 2023 Subaru Outback?

Yes, the 2023 Subaru Outback has two recalls. One recall (POWER TRAIN:DRIVELINE:DRIVESHAFT) is for loosening center support bolts that could cause driveshaft disconnection. The other recall (POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH) is for an insufficient weld that may affect reverse lights and the rearview camera.

How does the 2023 Subaru Outback perform in crash tests?

The 2023 Subaru Outback performs exceptionally well in NHTSA crash tests, achieving a 5-star overall safety rating. It also received 5 stars for frontal crash and side crash tests, and a 4-star rating for rollover resistance.

What should I know about the EyeSight system in the 2023 Outback?

While EyeSight is a key safety feature, there are 10 complaints specifically about the FORWARD COLLISION AVOIDANCE system, which is part of EyeSight. Reports indicate instances of unintended braking, unintended acceleration, and the system randomly shutting off, which can pose significant safety risks. These issues are also sometimes linked to the broader infotainment system malfunctions.

Buyer Advice

Our recommendation: Despite strong crash test ratings, potential buyers should be aware of reported issues with the infotainment system, fragile windshields, and active safety system glitches, and ensure all recall work has been completed.

NHTSA Data Summary for 2023 Subaru Outback

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Subaru Outback. The data includes 83 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 7 reported crashes, 1 fire incidents, 3 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2023 Subaru Outback an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.