2021 Tesla Model X Safety Report

2021 Tesla Model X: Numerous Recalls and Frequent Steering Complaints Raise Safety Concerns

38Complaints
23Recalls
65/100Reliability Score
3Crash Reports
2Injuries
Most reported components: Steering (8)Unknown Or Other (6)Suspension (4)Steering,Lane Departure (3)Visibility/Wiper (2)Power Train (2)Electrical System (2)Electrical System,Latches/Locks/Linkages (1)Structure (1)Forward Collision Avoidance,Lane Departure (1)

AI Safety Analysis for the 2021 Tesla Model X

The 2021 Tesla Model X presents a mixed safety picture, with a significant number of recalls and a notable pattern of steering-related complaints. While NHTSA crash test ratings are not available for this specific model year, the vehicle has been subject to 23 recalls, indicating potential safety concerns that Tesla has addressed through service campaigns. These recalls cover critical systems such as airbags (incorrect horn pad, potential tearing), hood latches, seat belt warning systems, pedestrian warning systems, instrument cluster display issues, autonomous driving software, steering yoke/wheel installations, brake fluid warnings, and front-row seat belt connections. The complaint data reveals a concerning frequency of issues related to the STEERING system, with 8 complaints specifically mentioning steering problems, including instances of the steering becoming stuck or heavy while driving. Other frequently cited components include UNKNOWN OR OTHER (6 complaints), SUSPENSION (4 complaints), and issues related to lane departure and forward collision avoidance. Several complaints describe sudden and severe steering failures, posing an immediate safety risk. Electrical system issues and visibility problems (windshield defects) are also present in the complaint data. The lack of specific NHTSA crash test ratings makes a direct comparison to other vehicles difficult, but the volume of recalls and the nature of steering complaints warrant careful consideration.

Reliability Score

The 2021 Tesla Model X receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2021 Tesla Model X

The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Tesla Model X:

IssueSeverityFrequencyTypical Mileage
Steering System Failure/Malfunction
Multiple complaints describe sudden loss of steering assist, steering becoming heavy, or the steering wheel locking up while driving, posing a significant safety risk. This often requires steering rack replacement.
High Common 20000-60000 miles
Air Bag Malfunction
Recalls address incorrect horn pad installation and potential tearing of the driver's airbag during deployment, which could compromise occupant protection.
High Occasional N/A miles
Hood Latch Failure
A recall exists for a hood latch assembly that may fail to detect an unlatched condition, potentially leading to the hood opening unexpectedly and obstructing the driver's view.
High Occasional N/A miles
Electrical System/Instrument Cluster Issues
Complaints and recalls mention the instrument cluster display having incorrect font sizes, or the entire screen shutting down while driving, leading to loss of critical information.
Medium Occasional N/A miles
Suspension Component Failure
Complaints indicate potential failures in suspension components like control arms and drive shafts, which are described as safety hazards and not typical wear items.
Medium Occasional 40000-70000 miles
Windshield Defects
Some owners report windshield defects, such as mottling or cracking due to defrosting, which can impair visibility.
Low Occasional N/A miles
12v Battery Discharge
Frequent discharge of the 12V battery has been reported, requiring multiple replacements and indicating a potential underlying electrical system issue.
Low Occasional 10000-30000 miles
Autopilot/Adas Software Glitches
Complaints and recalls relate to issues with Autosteer, Smart Summon failures, and muted pedestrian warning sounds, impacting the functionality and safety of driver assistance systems.
Medium Occasional N/A miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Tesla Model X:

Steering 21% of complaints

The most frequently reported component in complaints, with numerous instances of steering becoming heavy, locking up, or failing entirely while driving.

Unknown Or Other 15% of complaints

A significant portion of complaints fall into this category, suggesting a wide range of less frequent or unclassified issues.

Suspension 10% of complaints

Complaints related to suspension components like control arms and drive shafts, often described as safety hazards.

Electrical System 5% of complaints

Includes issues with the instrument cluster, 12V battery, and general system malfunctions.

Power Train 5% of complaints

Complaints related to the powertrain, including accelerator pedal assembly issues.

Forward Collision Avoidance 3% of complaints

Issues related to lane departure warnings and forward collision avoidance systems.

Visibility/Wiper 5% of complaints

Complaints regarding windshield defects and visibility issues.

Steering,Lane Departure 8% of complaints

Specific complaints combining steering issues with lane departure warnings.

Frequently Asked Questions About the 2021 Tesla Model X

Is the 2021 Tesla Model X safe?

Based on NHTSA data, the 2021 Tesla Model X has a high number of recalls (23) and a significant pattern of steering-related complaints, some describing critical failures. While crash test ratings are unavailable, these factors suggest potential safety concerns that buyers should carefully consider.

What are common problems with the 2021 Tesla Model X?

The most reported issues are related to the STEERING system, with frequent complaints of steering becoming heavy, locking up, or failing. Other common problems include suspension issues, electrical system malfunctions, and problems with driver assistance systems.

How many recalls has the 2021 Tesla Model X had?

The 2021 Tesla Model X has been subject to 23 recalls according to NHTSA data, covering a wide range of safety-critical components.

Are there specific safety concerns regarding the steering on the 2021 Model X?

Yes, the STEERING system is the most frequently cited component in complaints, with multiple reports of sudden loss of steering assist or complete steering lock-up while driving, which is a serious safety hazard.

What are the main safety systems affected by recalls for the 2021 Model X?

Recalls for the 2021 Model X have affected critical safety systems including airbags, hood latches, seat belt warning systems, pedestrian warning systems, and brake fluid warnings.

Buyer Advice

Our recommendation: Given the high number of recalls and frequent steering-related complaints, potential buyers should thoroughly investigate the vehicle's service history and consider extended warranty options. Prioritize vehicles that have had all recalls addressed.

NHTSA Data Summary for 2021 Tesla Model X

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Tesla Model X. The data includes 38 consumer complaints filed by vehicle owners, 23 manufacturer-initiated safety recalls, 3 reported crashes, 2 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.