2017 Tesla Model X Safety Report

2017 Tesla Model X: High Complaint Volume and Numerous Recalls Affecting Key Systems

243Complaints
10Recalls
65/100Reliability Score
23Crash Reports
1Fire Reports
58Injuries
52Deaths
Most reported components: Suspension (42)Electrical System (35)Unknown Or Other (19)Steering (17)Electrical System,Unknown Or Other (9)Steering,Suspension (6)Back Over Prevention (5)Structure (5)Forward Collision Avoidance,Lane Departure (5)Forward Collision Avoidance (5)

AI Safety Analysis for the 2017 Tesla Model X

The 2017 Tesla Model X presents a complex safety picture, with a significant number of complaints and recalls impacting various vehicle systems. While NHTSA crash test ratings are not available for this specific model year, the complaint data reveals a high volume of issues, particularly concerning the suspension (42 complaints) and electrical system (35 complaints). These complaints range from tire rubbing and suspension failures requiring costly repairs to critical issues like restraint system faults and malfunctioning instrument panels. The vehicle has been subject to 10 recalls, addressing critical safety areas such as seat belt warning systems, instrument cluster readability, autonomous driving software, steering assist, and rearview camera functionality. Some recalls address potential risks of injury or crashes due to system failures or incorrect operation. The frequency and nature of these complaints and recalls suggest a need for careful consideration by potential buyers, especially regarding the longevity and reliability of key components.

Reliability Score

The 2017 Tesla Model X receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2017 Tesla Model X

The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Tesla Model X:

IssueSeverityFrequencyTypical Mileage
Suspension Failure
Multiple complaints indicate recurring suspension failures, including issues with control arms, camber arms, and general suspension system malfunctions, leading to costly repairs and potential tire wear or blowouts.
High Common 30000-80000 miles
Electrical System Malfunctions
Widespread electrical issues reported, including malfunctioning instrument clusters, steering controls, horns, and critical restraint system faults, impacting driver information and vehicle safety features.
High Common 20000-70000 miles
Power Steering Assist Loss
Recalls address potential loss of power steering assist, especially on rough roads, which can increase steering effort and the risk of a crash.
High Occasional 40000-90000 miles
Rearview Camera Failure
Complaints and recalls highlight issues with the rearview camera freezing or failing to display, particularly after software updates or due to hardware wear, impacting backup safety.
Medium Common 30000-60000 miles
Seat Belt Retraction Issues
Reports of second-row seatbelts not retracting properly, posing a restraint hazard and a failure of a mandated safety system.
High Occasional 25000-75000 miles
Autonomous Driving Software Flaws
Multiple recalls address issues with Autosteer and Full Self-Driving Beta software, including unintended speed changes, 'rolling stops,' and failure to maintain driver responsibility, increasing crash risk.
High Common 15000-60000 miles
Falcon Wing Door Sensor Malfunction
Sensors on the powered Falcon Wing doors can malfunction in sunny conditions, potentially leading to unexpected door movements or failures to detect obstacles.
Medium Occasional 20000-50000 miles
Parking Brake Fault
Some owners report 'Parking Brake Fault' messages, indicating potential issues with the parking brake system not releasing or applying correctly, posing a rollaway risk.
High Occasional 30000-70000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Tesla Model X:

Suspension 17% of complaints

The most frequently reported component issue, with numerous complaints detailing failures of control arms, camber arms, and overall suspension system malfunctions.

Electrical System 14% of complaints

A significant number of complaints relate to various electrical system failures, including instrument panels, restraint systems, and control modules.

Steering 7% of complaints

Issues reported include loss of power steering assist, stiff steering, and problems with universal joints and steering racks.

Back Over Prevention 2% of complaints

Complaints and recalls related to the rearview camera system freezing or failing.

Forward Collision Avoidance 2% of complaints

Issues include unintended automatic emergency braking activations and problems with sensing systems.

Structure 2% of complaints

Some complaints mention structural issues, such as front wheel fenders detaching.

Seat Belts 1% of complaints

Reports of seat belts not retracting properly.

Parking Brake 1% of complaints

Faults related to the parking brake system.

Unknown Or Other 8% of complaints

A notable percentage of complaints fall into an 'unknown or other' category, indicating a wide range of less frequent issues.

Electrical System,Unknown Or Other 4% of complaints

Combined issues related to electrical systems and other unspecified problems.

Frequently Asked Questions About the 2017 Tesla Model X

Is the 2017 Tesla Model X safe?

Based on NHTSA data, the 2017 Tesla Model X has a high volume of complaints and 10 recalls affecting critical safety systems like suspension, electrical components, and driver assistance features. While specific crash test ratings are unavailable, the number of reported crashes (23), injuries (58), and deaths (52) associated with complaints warrants careful consideration.

What are common problems with the 2017 Tesla Model X?

The most reported issues are related to the suspension system (42 complaints), followed by the electrical system (35 complaints). Other common problems include steering issues, rearview camera malfunctions, and seat belt problems.

How many recalls has the 2017 Tesla Model X had?

The 2017 Tesla Model X has been subject to 10 recalls, addressing issues such as seat belt warning lights, instrument cluster display, autonomous driving software, steering assist, and parking brake components.

What are the main safety concerns highlighted by complaints?

Key safety concerns include suspension failures that can lead to tire issues, electrical system faults affecting restraint systems and driver information, and malfunctions in driver assistance and steering systems.

Are there any recurring issues with the Tesla Model X's software?

Yes, multiple recalls address software issues within the autonomous driving systems (Autosteer, FSD Beta), including problems with speed control, intersection navigation, and unintended braking. There are also reports of issues with firmware updates not being applied.

Buyer Advice

Our recommendation: Consider the significant number of complaints and recalls, particularly concerning suspension and electrical systems, and factor in potential repair costs and the availability of recall remedies before purchasing.

NHTSA Data Summary for 2017 Tesla Model X

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Tesla Model X. The data includes 243 consumer complaints filed by vehicle owners, 10 manufacturer-initiated safety recalls, 23 reported crashes, 1 fire incidents, 58 reported injuries, and 52 fatalities associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.