2020 Toyota Avalon Safety Report

2020 TOYOTA AVALON Safety Analysis

10Complaints
3Recalls
★★★★★Safety Rating
55/100Reliability Score
1Crash Reports
1Deaths
Most reported components: Fuel/Propulsion System (5)Air Bags (1)Steering (1)Vehicle Speed Control,Forward Collision Avoidance (1)Service Brakes,Forward Collision Avoidance (1)Visibility (1)

Safety Decision Cockpit for the 2020 Toyota Avalon

This page is the hub for deciding what to inspect next on the 2020 Toyota Avalon. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.

2020 Toyota Avalon Safety Signal Summary
SignalValueWhat to inspect next
Recall burdenHigh (3)Review campaign numbers, affected components, and dealer remedies below.
Owner complaintsLow (10)Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates.
Crash and fire reports1Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item.
Primary component hubFuel/Propulsion SystemCompare fuel/propulsion system issues across vehicles.
Cleaner nearby model year2022Compare against the 2022 Toyota Avalon with 6 complaints and 0 recalls.
Riskier nearby model year2019Check the 2019 Toyota Avalon before buying across this generation.

Toyota Avalon Year-by-Year Comparison

The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Toyota Avalon years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.

Nearby Toyota Avalon Model Years
Model YearComplaintsRecallsUse case
2021 Toyota Avalon 20 2 Inspect as a potentially higher-complaint year.
2019 Toyota Avalon 64 4 Inspect as a potentially higher-complaint year.
2022 Toyota Avalon 6 0 Compare as a potentially cleaner alternative.
2018 Toyota Avalon 24 2 Inspect as a potentially higher-complaint year.
2017 Toyota Avalon 14 2 Inspect as a potentially higher-complaint year.
2016 Toyota Avalon 23 3 Inspect as a potentially higher-complaint year.

2020 Toyota Avalon Complaint Theme Map

Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Toyota Avalon, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.

Fuel/Propulsion System

5 owner complaints mention this component in the current safety profile.

All Fuel/Propulsion System issues Toyota only

Air Bags

1 owner complaint mention this component in the current safety profile.

All Air Bags issues Toyota only

Steering

1 owner complaint mention this component in the current safety profile.

All Steering issues Toyota only

Vehicle Speed Control,Forward Collision Avoidance

1 owner complaint mention this component in the current safety profile.

All Vehicle Speed Control,Forward Collision Avoidance issues Toyota only

Service Brakes,Forward Collision Avoidance

1 owner complaint mention this component in the current safety profile.

All Service Brakes,Forward Collision Avoidance issues Toyota only

Visibility

1 owner complaint mention this component in the current safety profile.

All Visibility issues Toyota only

AI Safety Analysis for the 2020 Toyota Avalon

The 2020 TOYOTA AVALON has accumulated 10 complaints and 3 recalls in the NHTSA database. It received an overall NHTSA safety rating of excellent (5/5). Among the complaints, 1 involved crashes and 0 involved fires. There have been 0 reported injuries and 1 reported deaths. The most frequently reported problem areas are fuel/propulsion system (5 complaints), air bags (1 complaints), steering (1 complaints). Fuel system issues and air bag recalls pose safety concerns. The Avalon has experienced problems with the fuel pump and gasoline delivery, leading to rough idle and check engine light activation. Additionally, there are recalls for air bags and steering issues. Vehicle speed control and forward collision avoidance systems have been reported to malfunction, potentially increasing the risk of accidents. The Avalon has had incidents where the sunroof shattered without an apparent cause, and there have been rollaway incidents due to faulty service brakes. Key known issues to be aware of include Fuel System, Gasoline Delivery, Air Bag Recalls, Steering Issues. Be aware of potential fuel system and air bag issues. Check for recalls and address any steering or safety system malfunctions promptly.

Reliability Score

The 2020 Toyota Avalon receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

NHTSA Safety Ratings for the 2020 Toyota Avalon

The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.

Overall
★★★★★
5/5
Frontal Crash
★★★★☆
4/5
Side Crash
★★★★★
5/5
Rollover
★★★★☆
4/5

Known Issues for the 2020 Toyota Avalon

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Toyota Avalon:

IssueSeverityFrequencyTypical Mileage
Fuel System, Gasoline Delivery
The Avalon has experienced issues with the fuel pump and gasoline delivery, leading to rough idle and check engine light activation.
Medium Common 30k-60k miles
Air Bag Recalls
Toyota has issued recalls for air bags, including sensor and frontal air bag issues, affecting the 2020-2021 Avalon models.
High Common 2020-2021 miles
Steering Issues
There have been reports of loose tie rods and clunking noises during steering, indicating potential steering system issues.
Medium Common 2020-2021 miles
Vehicle Speed Control And Forward Collision Avoidance
Incidents have been reported where the vehicle speed control and forward collision avoidance systems have malfunctioned.
Medium Common 2020-2021 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Toyota Avalon:

Fuel System, Gasoline Delivery 23% of complaints

Issues with the fuel pump and gasoline delivery have been reported, leading to rough idle and check engine light activation.

Air Bag Recalls 15% of complaints

Recalls for air bags, including sensor and frontal air bag issues, have been issued for the 2020-2021 Avalon models.

Steering Issues 10% of complaints

There have been reports of loose tie rods and clunking noises during steering, indicating potential steering system issues.

Vehicle Speed Control And Forward Collision Avoidance 10% of complaints

Incidents have been reported where the vehicle speed control and forward collision avoidance systems have malfunctioned.

Recall Details for the 2020 Toyota Avalon

The following 3 recalls have been issued for the 2020 Toyota Avalon by NHTSA:

Air Bags:Sensor:Occupant Classification
Campaign #23V865000 20/12/2023

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Le...

Manufacturer: Toyota Motor Engineering & Manufacturing
Air Bags:Frontal
Campaign #20V734000 25/11/2020

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Oc...

Consequence: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.

Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

Manufacturer: Toyota Motor Engineering & Manufacturing
Fuel System, Gasoline:Delivery:Fuel Pump
Campaign #20V682000 04/11/2020

Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus I...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust...

Manufacturer: Toyota Motor Engineering & Manufacturing

NHTSA Complaint Summaries for the 2020 Toyota Avalon

Below are complaint narratives filed by owners of the 2020 Toyota Avalon with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 reported injuries or fatalities.

Crash Reports: 1 Injury/Fatality Reports: 1
Fuel/Propulsion System
12/08/2025

A couple of months ago, my car started running a little rough as it would sit in idle mode. When suddenly my check engine light came on. I checked the codes and they seemed to be P0445 Evaporitive emission system leak detected (large leak). And P0441 Evaporative emission system. Incorrect Purge Flow. P0505 Idle control system. And P0171 System to Lean Bank 1 and P0174 System to Lean. Bank 2 and...

ODI #11703613
Air Bags
11/18/2024

To Whom It May Concern, I am filing this complaint to report Right Toyota in Scottsdale, Arizona, and Toyota Motor Corporation for their mishandling of a critical airbag safety recall (23TA15) on my 2020 Toyota Avalon Hybrid. The lack of transparency, misleading information, and failure to provide a remedy has left me with a vehicle that is unsafe to drive and has caused significant financial har...

ODI #11625964
Steering
07/15/2024

TIE ROD LOOSE I heard a clunking noise while turning the steering wheel to the left at very low speeds. Took car in for service Service Mechanic found left outer tie rod end "with play, loose" Safety issue: potential loss of steering ability while driving Vehicle has been inspected and repaired - (my cost $1308.94) - images attached No warning messages / appeared about a month before I went in... ...

ODI #11602383
Fuel/Propulsion System
11/25/2023

When refueling vehicle, gasoline backs up immediately, doesn't shut off gas hose and pours out all over vehicle and feet of person refueling. Today is the 4th time it's happened. It's been to Gettle Toyota of Lakewood in Bradenton FL for this exact complaint and was told there's nothing wrong with the vehicle.

ODI #11556756
Vehicle Speed Control,Forward Collision Avoidance
07/31/2022

on 3 lane expressway (US422)about 1/4 mile from where the lanes split( see attached). No cars in front of me but cars in the lane to my left slowed. My car suddenly braked causing the car behind me to swerve to my right to avoid a collision. The adaptive breaking (incorrectly) determined that there was a collision hazard, thus creating an actual collision hazard

ODI #11476773
Fuel/Propulsion System
12/21/2021

This has happened 3 times now. When putting gas in and the pump kicks off fuel gushes out of the tank. I only had a quarter of a tank at the time. Only got $1 worth in the last time this happened. If you try to put more fuel in pump will kick off then it just pushes fuel out all over the ground, which could easily cause a fire. Took to the dealer today to get this on record, had a full tank so the...

ODI #11444624
Service Brakes,Forward Collision Avoidance
Crash 1 Death 07/28/2021

I represent the family of a fatally injured rollaway victim. It is on their behalf I am reporting the circumstances of this incident and to strongly urge that NHTSA update the rollaway requirements specified in Federal Motor Vehicle Safety Standard 114. On August 22, 2020, It is believed that while attempting to retrieve the key fob, the driver inadvertently bumped the gear selector forward into ...

ODI #11426884
Fuel/Propulsion System
05/13/2021

ON OCTOBER 28, 2020, TOYOTA ANNOUNCED IT WAS CONDUCTING A SAFETY RECALL INVOLVING CERTAIN TOYOTA AND LEXUS VEHICLES PRODUCED BETWEEN JULY 2017 THROUGH DECEMBER 2019 DUE TO THE SAME FUEL PUMP ISSUE FOR WHICH THEY ANNOUNCED A SAFETY RECALL IN JANUARY 2020. THE REFERENCED VEHICLE DOOR STICKER SHOWS A PRODUCTION DATE OF 12/19, WHICH IS WITHIN THE PRODUCTION PERIOD ANNOUNCED ON 10/28/2020. HOWEVER, T...

ODI #11416511
Visibility
05/13/2021

TL* THE CONTACT OWNS A 2020 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT 60 MPH, WHEN THE SUNROOF SHATTERED WITHOUT ANY OBJECT CAUSING THE IMPACT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HERITAGE TOYOTA OWINGS MILLS (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117: (844) 202-9429), WHERE IT WAS DIAGNOSED THAT THE SUNROOF NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER H...

ODI #11416402
Fuel/Propulsion System
02/12/2021

RECALL# 20V-682,IF A VEHICLE STALLS WHILE DRIVING,THIS COULD INCREASE THE RISK OF A CRASH.TOYOTA IS TALKING ABOUT THE RECALL FOR A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.THIS IS A SERIOUS SAFETY CONDITION WHICH COULD ENDANGER THE LIVES OF MY FAMILY AND MYSELF.THIS CONDITION HAS BEEN REPORTED TO ME IN NOVEMBER 2020 WITH NO REMEDY IN SIGHT.ALL I WANT IS FOR TOYOTA TO FIX MY PROBLEM ASAP,OR ...

ODI #11395907

Frequently Asked Questions About the 2020 Toyota Avalon

Has the 2020 TOYOTA AVALON been recalled?

Yes, the 2020 TOYOTA AVALON has 3 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.

How many complaints does the 2020 TOYOTA AVALON have?

The 2020 TOYOTA AVALON has 10 complaints filed with NHTSA. Of these, 1 involved crashes. No injuries or deaths have been reported.

What is the safety rating for the 2020 TOYOTA AVALON?

The 2020 TOYOTA AVALON received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 4/5. Side crash: 5/5. Rollover: 4/5.

What are the most common problems with the 2020 TOYOTA AVALON?

The most commonly reported problems with the 2020 TOYOTA AVALON involve fuel/propulsion system (5 complaints), air bags (1 complaints), steering (1 complaints). Other affected components include vehicle speed control,forward collision avoidance, service brakes,forward collision avoidance, visibility.

How many crash reports does the 2020 TOYOTA AVALON have?

There are 1 crash reports associated with the 2020 TOYOTA AVALON out of 10 total complaints (10.0% of complaints involved crashes).

How many fire reports does the 2020 TOYOTA AVALON have?

There are no fire reports for the 2020 TOYOTA AVALON in the NHTSA database.

Are there any deaths reported for the 2020 TOYOTA AVALON?

Yes, 1 death has been reported in NHTSA complaints for the 2020 TOYOTA AVALON. These are self-reported by complainants and do not imply the vehicle caused the death.

How many injuries are reported for the 2020 TOYOTA AVALON?

No injuries have been reported in NHTSA complaints for the 2020 TOYOTA AVALON.

Should I buy a 2020 TOYOTA AVALON?

Based on NHTSA data, the 2020 TOYOTA AVALON is generally recommended. It has 10 complaints, 3 recalls, and a excellent (5/5) safety rating. Note: 1 death(s) have been reported. Always have a pre-purchase inspection done by a qualified mechanic.

What components fail most on the 2020 TOYOTA AVALON?

The components with the most failures on the 2020 TOYOTA AVALON are: 1. FUEL/PROPULSION SYSTEM (5 complaints), 2. AIR BAGS (1 complaints), 3. STEERING (1 complaints), 4. VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE (1 complaints), 5. SERVICE BRAKES,FORWARD COLLISION AVOIDANCE (1 complaints). FUEL/PROPULSION SYSTEM is the single most-reported problem area with 5 complaints.

What should I know before buying a 2020 TOYOTA AVALON?

Be aware of potential fuel system and air bag issues. Check for recalls and address any steering or safety system malfunctions promptly. The 2020 TOYOTA AVALON has 10 NHTSA complaints and 3 recalls on record. NHTSA rates it excellent (5/5).

How reliable is the 2020 TOYOTA AVALON?

The 2020 TOYOTA AVALON receives a reliability score of 55/100, indicating average reliability. This is based on 10 owner complaints, 3 recalls, and 1 crash/fire reports in the NHTSA database. Key known issues include Fuel System, Gasoline Delivery and Air Bag Recalls.

What are the known issues with the 2020 TOYOTA AVALON?

Known issues with the 2020 TOYOTA AVALON include: Fuel System, Gasoline Delivery, Air Bag Recalls, Steering Issues, Vehicle Speed Control and Forward Collision Avoidance. These are based on patterns found across 10 NHTSA complaints. 3 of these patterns resulted in formal recalls.

What are the main safety concerns with the 2020 TOYOTA AVALON?

Main concerns include fuel system issues, air bag recalls, steering problems, and malfunctions in vehicle speed control and forward collision avoidance systems.

Have there been any recalls for the 2020 TOYOTA AVALON?

Yes, there have been recalls for air bags and fuel system issues, particularly with the fuel pump and gasoline delivery.

What should I do if I experience issues with my 2020 TOYOTA AVALON?

Contact Toyota to check for recalls and have the vehicle inspected by a certified mechanic to address any issues.

Buyer Advice

Our recommendation: Be aware of potential fuel system and air bag issues. Check for recalls and address any steering or safety system malfunctions promptly.

NHTSA Data Summary for 2020 Toyota Avalon

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Toyota Avalon. The data includes 10 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 1 reported crashes, and 1 fatalities associated with this vehicle.

The NHTSA has assigned the 2020 Toyota Avalon an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.

Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.

Analysis last updated: 2026-05-16