2021 Toyota Avalon Safety Report

The 2021 Toyota Avalon presents a mixed safety picture. While it boasts excellent crash test performance with an overall 5-star NHTSA rating, including 5 stars for side impact and 4 stars for frontal and rollover, there are significant concerns regarding its airbag system. The vehicle has accumulated 20 total NHTSA complaints, with a striking 10 complaints (50% of the total) directly related to AIR BAGS. These complaints frequently cite issues with the Occupant Classification System (OCS) sensor and the non-availability of parts for recall repairs, leaving owners with potentially compromised airbag functionality. Two recalls have been issued, both pertaining to airbags, specifically concerning the OCS sensor and breakaway pins in the steering column, which could prevent proper airbag deployment and increase injury risk in a crash. Beyond the dominant airbag issues, other complaint patterns are less frequent but still notable. Vehicle Speed Control and Forward Collision Avoidance systems account for 2 complaints, with one owner reporting cruise control failure and dashboard warning lights. Engine-related issues appear in 1 complaint, describing an unexpected engine failure due to low oil pressure. Other isolated complaints mention power train, service brakes, tires, electrical system, and back over prevention. Despite these individual issues, the overwhelming focus of owner complaints and recalls points to the airbag system as the primary safety concern for this model year. The high number of airbag-related complaints, coupled with the two active recalls for airbag components, indicates a systemic issue that Toyota has been slow to remedy, as highlighted by multiple owners expressing frustration over the prolonged unavailability of repair parts. This situation, despite the strong crash test ratings, introduces a significant safety risk that potential buyers should be aware of. The vehicle's overall safety is undermined by the uncertainty surrounding the proper function of a critical safety system.

Our recommendation: Despite strong crash test ratings, potential buyers should be aware of the significant and unaddressed airbag recall issues; verify that all airbag recalls have been completed with proof of repair before purchase.