2016 Toyota Highlander Safety Report

2016 Toyota Highlander shows strong crash test performance but faces recurring complaints regarding brakes, electrical systems, and steering, alongside three safety recalls.

109Complaints
3Recalls
★★★★★Safety Rating
75/100Reliability Score
10Injuries
Most reported components: Unknown Or Other (16)Service Brakes (13)Electrical System (8)Visibility/Wiper (6)Exterior Lighting (6)Steering (5)Tires (5)Engine (5)Air Bags (5)Electronic Stability Control (Esc) (4)

AI Safety Analysis for the 2016 Toyota Highlander

The 2016 Toyota Highlander presents a generally strong safety profile, evidenced by its excellent NHTSA crash test ratings, achieving an Overall 5-star rating, with 5 stars in Side impact and 4 stars in Frontal and Rollover tests. However, a deeper dive into the 109 consumer complaints reveals several recurring issues that warrant attention. While there are no reported crashes or fires, 10 injuries have been associated with these complaints, highlighting potential safety risks. Common complaint patterns include issues with 'UNKNOWN OR OTHER' (16 complaints), 'SERVICE BRAKES' (13 complaints), and 'ELECTRICAL SYSTEM' (8 complaints). Specific complaints detail instances of premature steering wear leading to loose control, brake pedal failure causing vehicles to roll into intersections, and electrical system malfunctions resulting in engine stalls or flickering displays. The 'TIRES' component also has 5 complaints, with reports of sidewall bubbles, extreme uneven tread wear, and blowouts, raising concerns about tire quality or vehicle alignment. Recall history for the 2016 Highlander includes three significant actions. One recall addresses aftermarket windshields with wiring harnesses that could damage the ECM, potentially leading to engine stalling and increased crash risk. Another recall concerns the brake fluid level sensor, which if faulty, could decrease braking performance. The third recall involves incorrect load carrying capacity labels, which could lead to vehicle overloading and increased crash risk. These recalls directly address some of the electrical and braking concerns seen in consumer complaints, indicating manufacturer recognition of potential safety defects. Despite these issues, the high crash test ratings suggest a robust vehicle structure in the event of an impact.

Reliability Score

The 2016 Toyota Highlander receives a reliability score of 75 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.

Known Issues for the 2016 Toyota Highlander

The following issues have been identified from NHTSA complaint data and owner reports for the 2016 Toyota Highlander:

IssueSeverityFrequencyTypical Mileage
Brake System Malfunction
Multiple complaints (13 for SERVICE BRAKES) describe brake pedal failure, reduced braking performance, and vehicles rolling into intersections. One recall specifically addresses a brake fluid level sensor issue.
High Common variable miles
Electrical System Failures
Complaints (8 for ELECTRICAL SYSTEM) include engine shutting off while driving, instrument panel flickering, and steering wheel locking. One recall relates to aftermarket windshield wiring damaging the ECM, potentially causing engine stalls.
High Occasional variable miles
Steering System Wear/Failure
Several complaints (5 for STEERING) mention premature steering column wear, loose steering, and loss of steering control, with one incident describing the steering wheel not responding during a U-turn.
Medium Occasional variable miles
Tire Defects And Premature Wear
Complaints (5 for TIRES) detail sidewall bubbles, extreme uneven tread wear, blowouts, and issues with tires causing the vehicle to pull, even after multiple alignments.
Medium Occasional 13000-variable miles
Sunroof/Moonroof Explosion
Multiple reports of panoramic moonroofs or sunroofs exploding spontaneously while driving, described as sounding like a gunshot.
Medium Rare variable miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2016 Toyota Highlander:

Unknown Or Other 14% of complaints

A significant portion of complaints fall into a general 'UNKNOWN OR OTHER' category, indicating various unspecified issues.

Service Brakes 11% of complaints

Frequent reports of brake pedal issues, reduced braking effectiveness, and complete brake failure.

Electrical System 7% of complaints

Problems ranging from engine stalls, flickering electronics, to non-functional liftgates and starting issues.

Visibility/Wiper 5% of complaints

Complaints include issues with side view mirror placement obstructing visibility and sun visor failures.

Exterior Lighting 5% of complaints

Reports of tail lights on the tailgate hatch leaking and filling with water, potentially causing malfunction.

Steering 4% of complaints

Issues with loose steering, premature wear of steering components, and loss of steering control.

Tires 4% of complaints

Concerns about tire defects, sidewall issues, rapid and uneven tread wear, and blowouts.

Engine 4% of complaints

Reports of water pump disintegration and fuel pump running for extended periods after the engine is off.

Air Bags 4% of complaints

General complaints related to airbags, though specific deployment issues are not detailed in the provided samples.

Electronic Stability Control (Esc) 3% of complaints

Instances of pre-collision warning and automatic braking being triggered inappropriately, such as by bridge expansion plates.

Frequently Asked Questions About the 2016 Toyota Highlander

Is the 2016 Toyota Highlander safe?

Based on NHTSA data, the 2016 Toyota Highlander received excellent crash test ratings, including an Overall 5-star rating. However, it has 109 consumer complaints, with 10 reported injuries, and three recalls addressing potential safety defects in the electrical system, braking, and load capacity labeling. While structurally sound in crashes, specific component failures are a concern.

What are common problems with the 2016 Toyota Highlander?

The most reported issues for the 2016 Toyota Highlander include problems with 'UNKNOWN OR OTHER' (16 complaints), 'SERVICE BRAKES' (13 complaints), and 'ELECTRICAL SYSTEM' (8 complaints). Other notable problems involve steering, tires, exterior lighting (leaking tail lights), and spontaneous sunroof explosions.

Are there any recalls for the 2016 Toyota Highlander?

Yes, the 2016 Toyota Highlander has three recalls. These include issues with aftermarket windshield wiring potentially damaging the ECM and causing engine stalls, a faulty brake fluid level sensor that could reduce braking performance, and incorrect load carrying capacity labels that could lead to vehicle overloading.

How does the 2016 Toyota Highlander perform in crash tests?

The 2016 Toyota Highlander performed very well in NHTSA crash tests, earning an Overall 5-star safety rating. It received 5 stars for Side impact, and 4 stars for both Frontal impact and Rollover resistance.

What should I look out for when buying a used 2016 Toyota Highlander?

When considering a used 2016 Toyota Highlander, pay close attention to the brake system's responsiveness, check for any electrical anomalies (e.g., flickering lights, unexpected engine behavior), and inspect the steering for any looseness or unusual noises. Also, verify that all three safety recalls have been addressed by a dealership.

Buyer Advice

Our recommendation: While the 2016 Toyota Highlander boasts strong crash test ratings, potential buyers should be aware of recurring complaints regarding brakes, electrical systems, and steering, and ensure all three safety recalls have been completed for peace of mind.

NHTSA Data Summary for 2016 Toyota Highlander

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2016 Toyota Highlander. The data includes 109 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 10 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2016 Toyota Highlander an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.