2023 Toyota Sienna Safety Report

The 2023 Toyota Sienna, despite being a relatively new model, has accumulated 54 NHTSA complaints, including 7 crashes and 5 injuries, indicating some concerning safety patterns. A significant portion of these complaints, 18 out of 54, are related to 'SERVICE BRAKES', with numerous reports detailing intermittent brake malfunctions, sudden lurching or acceleration during braking, and a sensation of brakes disengaging. This suggests a potential systemic issue with the braking system, which is critical for vehicle safety. Additionally, there are 13 complaints categorized as 'UNKNOWN OR OTHER', which could mask further specific problems. The vehicle also has a single recall concerning 'EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR', which, while not directly related to the vehicle's core safety systems, highlights a manufacturing defect that could lead to injury if an unsecured wheelchair moves during transit. Beyond braking issues, there are reports of 'VISIBILITY/WIPER' problems (6 complaints), including spontaneous sunroof shattering, and 'ELECTRICAL SYSTEM' issues (4 complaints), some of which are linked to water intrusion affecting airbag components. Notably, there are two complaints specifically mentioning 'AIR BAGS' and one detailing a major crash where airbags did not deploy, resulting in a total loss of the vehicle. This is a severe concern, as airbag deployment is a fundamental safety feature. The lack of NHTSA crash test ratings (all N/A) for the 2023 model year makes it difficult to assess its crashworthiness independently, placing more emphasis on the complaint data. The overall safety picture for the 2023 Toyota Sienna is mixed. While it's a new model, the volume and nature of complaints, particularly regarding braking and airbag performance, are alarming. The recall for wheelchair restraints, though specific, points to potential quality control issues. Prospective buyers should be aware of these reported problems, especially the critical braking and airbag concerns, and consider them in their purchasing decision.

Our recommendation: Given the numerous critical complaints regarding braking and a report of airbag non-deployment, along with a recall for wheelchair restraints, prospective buyers should exercise caution and thoroughly investigate these issues before purchasing a 2023 Toyota Sienna.