2024 Toyota Venza Safety Report

The 2024 Toyota Venza, despite being a new model, has accumulated 20 NHTSA complaints, including 4 crashes and 1 injury, with no reported fires or deaths. A significant concern is the single recall (NHTSA Campaign Number: 25V595000) related to the 'ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL'. This recall addresses an instrument panel display that may not show critical information, increasing the risk of a crash or injury. Several complaints directly reference this issue, with owners reporting black screens or complete screen shutdowns while driving, and the unavailability of parts for repair. Beyond the recall, a concerning pattern of issues with the vehicle's forward collision avoidance system and braking performance is evident. Multiple complaints describe situations where the automatic emergency braking system failed to prevent a crash, or the brake pedal went to the floor without the car stopping. One complaint explicitly states, "After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front." Another owner reported the auto collision system did not engage during a crash, and brakes failed to respond. These incidents, contributing to the 4 reported crashes, highlight potential critical safety flaws. Other recurring issues include problems with the electrical system beyond the instrument cluster, such as the Toyota app not working, CarPlay failures, and inconsistent operation of collision warning/rear cross warning systems. Exterior lighting issues, specifically a distracting shadow cast by the driver's side low beam, are also frequently mentioned. While NHTSA crash test ratings are not yet available for the 2024 Venza, the existing complaint data, particularly concerning braking and collision avoidance, suggests potential areas of concern that warrant further investigation.

Our recommendation: Given the critical recall for the instrument cluster and multiple reports of braking and collision avoidance system failures, potential buyers should exercise caution and thoroughly investigate if recall repairs have been completed and if these critical safety issues have been addressed by Toyota.