2021 Toyota Venza Safety Report

The 2021 Toyota Venza presents a mixed safety picture, with a notable pattern of consumer complaints despite a single recall and no available NHTSA crash test ratings. With 174 total complaints, 13 crashes, and 11 injuries reported, the vehicle has generated significant feedback from owners. The most prominent issue, accounting for 65 complaints, falls under 'VISIBILITY/WIPER,' primarily concerning spontaneous windshield cracking without impact. This suggests a potential manufacturing defect or design flaw in the windshield, posing a safety risk by impairing driver visibility. Beyond windshield issues, other significant complaint areas include 'UNKNOWN OR OTHER' (25 complaints), 'EXTERIOR LIGHTING' (13 complaints, with specific mentions of headlight blind spots), and 'FUEL/PROPULSION SYSTEM' (6 complaints, including issues with fuel door operation and acceleration lag). Several complaints also detail infotainment system failures, which can impact critical functions like the backup camera and climate control, raising concerns about driver distraction and control. The single recall for the 2021 Venza addresses a software issue in the 'ELECTRONIC STABILITY CONTROL (ESC)' system, which, if deactivated, increases the risk of a crash. While this recall is important, it does not directly address the most frequently reported consumer issues. The absence of NHTSA crash test ratings (Overall, Frontal, Side, Rollover) for the 2021 Venza makes it challenging to assess its passive safety performance in collision scenarios. However, the 13 reported crashes and 11 injuries, coupled with a complaint about airbags not deploying in a rear-end collision, highlight potential concerns regarding occupant protection. The high volume of complaints, particularly for visibility and lighting, indicates that while the vehicle may have a modern design, certain components may not meet expected durability or safety standards, impacting the overall driving experience and safety.

Our recommendation: Given the high volume of complaints, particularly for windshield and visibility issues, potential buyers should thoroughly inspect the vehicle's windshield and infotainment system, and be aware of the ESC recall. Consider an extended warranty for potential electrical and structural issues.