2017 Volkswagen Cc Safety Report

The 2017 Volkswagen CC presents a mixed safety picture, with a low number of reported complaints but significant recall activity concerning critical safety systems. With only 3 total NHTSA complaints, including 1 crash and 1 injury, the vehicle appears to have a relatively low incidence of reported issues. However, the single reported crash involved an airbag non-deployment, which is a serious concern, especially given one of the recalls directly addresses airbag inflator issues. The NHTSA crash test ratings are largely unavailable for this specific model year, except for a 4-star rollover rating, making a comprehensive assessment of its crashworthiness difficult based solely on these ratings. Despite the low complaint volume, the vehicle has been subject to 3 recalls, indicating potential manufacturing or design flaws that could impact safety. One recall specifically targets the driver's frontal airbag inflator, warning of potential explosion with metal fragments upon deployment, which aligns with the reported airbag non-deployment in a complaint. Another recall addresses incorrect front seat head restraints, increasing injury risk in a crash. A third recall is broader, mentioning internal components that, if not meeting regulatory requirements, could increase the risk of injury, crash, or fire. These recalls highlight significant safety vulnerabilities that Volkswagen has identified and attempted to rectify. Common complaint patterns, though few, include issues with the AIR BAGS (1 complaint), ELECTRICAL SYSTEM (1 complaint), and ELECTRICAL SYSTEM, UNKNOWN OR OTHER (1 complaint). The airbag complaint directly relates to a non-deployment during a crash, resulting in injury. The electrical system complaints describe issues like a defective radio changing channels autonomously and navigation failure, as well as a vehicle becoming unresponsive with various warning lights illuminated. While the low complaint count suggests these might not be widespread, the nature of the airbag issue is particularly concerning given the recall history. Overall, while direct consumer complaints are few, the presence of multiple safety-critical recalls suggests potential underlying safety risks that buyers should be aware of.

Our recommendation: Given the low complaint volume but critical safety recalls concerning airbags and head restraints, ensure all recall repairs have been completed before purchasing a 2017 Volkswagen CC, and be aware of potential electrical system quirks.