2024 Audi Q5 Safety Report

Forward Collision Avoidance

6 owner complaints mention this component in the current safety profile.

Service Brakes,Forward Collision Avoidance

4 owner complaints mention this component in the current safety profile.

Structure

2 owner complaints mention this component in the current safety profile.

Unknown Or Other

1 owner complaint mention this component in the current safety profile.

Service Brakes

1 owner complaint mention this component in the current safety profile.

Tires

1 owner complaint mention this component in the current safety profile.

The Pre-Sense system has malfunctioned multiple times, causing uncommanded braking on clear roads.

Recall related to propulsion system and traction battery has been issued by Volkswagen Group of America, Inc. (Volkswagen).

Service brakes have been reported to have issues, leading to potential safety concerns.

Audi connect installation errors have been reported, causing continuous errors during installation.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Consequence: The screws can loosen, allowing oil to leak and increasing the risk of a fire.

Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Consequence: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until ...

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Consequence: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's...

02 January 2026 11,910 Continuous error Audi connect installation; error during installation. Error during installation. Please contact support.

21 Dec 2025 11,743 miles Audi Pre-sense slammed on the brakes while waiting to make a left. Pointing downhill slightly. No cars in the way. Turned it off completely. Was on the the Late setting. Will not stay off.

Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. Howev...

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. Howe...

Audi Pre-Sense keeps braking prematurely when there is no car present or in its field of view. The SUV brakes without warning and when trying to make a left turn (happened twice already) or while driving on the highway. When the vehicle brakes without warning there is a chance that another vehicle will drive into the rear of my vehicle or I will lose control due to the unexpected and unwarranted b...

Incident date: 06/30/25, Lift gate has closed while still trying to retrieve items from the cargo area, it seems if key is on the person and somehow the kick sensor was activated by accident the lift gate will shut down, the vehicle did make a beeping sound yet I was not clear where/what until the lift gate is coming down on me so I had to quickly move, the lift gate was quite close yet no sensor ...

I am writing regarding a serious issue with my 2024 Audi Q5, which I purchased brand new and have owned for only 12 months. The vehicle has developed premature rotor wear, which is entirely unexpected given its age, my normal driving habits, and Audi’s reputation for quality. Brake rotors should not require replacement this early unless there is a manufacturing or material defect. This vehicle ...

Audi pre sense has applied the breaks and cause dangerous situations a total of three times. This occurred twice within the first six months I had the car. I made a left turn and the car suddenly stopped in the intersection and applied the brakes with great force that I was jolted quite hard. I brought the car into an Audi dealership and they adjusted the Audi pre sense settings to be less sensiti...

Purchased 2024 brand new Audi Q5 with Kumho tires - KL33  235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [XXX] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central ...

Component/System Malfunction: The Audi Pre-Sense system has malfunctioned on multiple occasions. The system is available for inspection upon request. What Happened: On two separate occasions, the Pre-Sense system erroneously activated while making an unprotected left turn at a signal-controlled intersection. In both instances, the left turn signal was activated. After waiting for an oncoming vehi...

While starting a left turn from the center left turn lane the car abruptly and forcefully applied the brakes and placed itself in park. There was a single vehicle in the oncoming lane of traffic but it was a more than sufficient distance away to allow the turn to be completed safely. We had not yet left our own lane and there was no risk of collision as a result of the incident. There was no warni...

In addition to our complaint #11608543, filed on 8/14/2024, we are submitting a new and different safety concern today. While driving our new 2024 Audi Q5 with the adaptive cruise control set at the speed zone limit (55 mph), the cruise control adjusted itself down to 20 mph. The adjustment from 55 to 20 is sudden and extremely abrupt with some braking being applied. NO advanced warnings or disc...

We were driving on [XXX] at the posted speed limit of 65 mph. The adaptive cruise control was activated and the predictive control turned on. We drove past a [XXX] sign and the car abruptly decreased speed down to the twenties. Had another car been following us, we could have been rear-ended. We soon encountered a speed sign posting a 65 mph limit and the car quickly accelerated to that spee...

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 Q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

2024 Audi Q5, VIN: [XXX] Purchase Date: [XXX] The automatic tailgate has a foot sensing devise to open or close the tailgate. The problem is that when I am loading or unloading from the luggage area, my foot sometimes activates the sensor and the tailgate tries to close on top of me. I have not been injured yet, but it takes a significant force to overpower the tailgate and st...