2017 Audi Q7 Safety Report

2017 Audi Q7: High Complaint Volume, Multiple Recalls, Unrated Crash Safety

309Complaints
7Recalls
55/100Reliability Score
7Crash Reports
3Fire Reports
10Injuries
Most reported components: Exterior Lighting (93)Engine (38)Electrical System,Exterior Lighting (29)Suspension (26)Unknown Or Other (19)Steering (13)Electrical System (11)Fuel/Propulsion System (8)Wheels (5)Service Brakes (5)

AI Safety Analysis for the 2017 Audi Q7

The 2017 Audi Q7 presents a mixed safety picture, with a significant number of consumer complaints despite a lack of formal NHTSA crash test ratings. With 309 total complaints, 7 crashes, 3 fires, and 10 injuries reported, there are clear areas of concern. The most prominent issue, 'EXTERIOR LIGHTING,' accounts for a substantial 93 complaints, often related to 'side marker light defective' warnings even when the lights appear functional, a problem that has led to a recall (NHTSA Campaign Number 16V642000) but appears to affect vehicles outside the initial VIN range. This suggests a widespread software or electrical glitch impacting visibility and driver confidence. Beyond lighting, the 'ENGINE' component is the second most complained about, with 38 reports, including severe issues like 'catastrophic engine failure' and 'burnt cylinder from excessive oil consumption.' This indicates potential long-term reliability concerns for the powertrain. 'SUSPENSION' issues, with 26 complaints, frequently describe 'rear coil springs failed' or 'broken/cracked' springs, which can severely impact vehicle control and occupant safety. The 'STEERING' system also has 13 complaints, aligning with two recalls (NHTSA Campaign Numbers 19V343000 and 17V004000) concerning potential loss of steering control due to a loosening bolt or loss of electric power assist. The vehicle has been subject to 7 recalls, addressing critical safety components such as steering, fuel system leaks (increasing fire risk), seat belt pretensioners, and airbag control modules. While these recalls aim to mitigate risks, the persistent complaints, particularly regarding exterior lighting and engine issues, suggest that not all problems are fully resolved or that the recalls did not encompass all affected vehicles. The absence of NHTSA crash test ratings makes it difficult to assess the vehicle's passive safety performance in a collision, placing greater emphasis on the active safety concerns highlighted by consumer complaints and recalls.

Reliability Score

The 2017 Audi Q7 receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2017 Audi Q7

The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Audi Q7:

IssueSeverityFrequencyTypical Mileage
Exterior Lighting Malfunction
Frequent 'side marker light defective' warnings, often when lights are functional, leading to driver confusion and potential visibility concerns. Subject to recall 16V642000, but complaints persist outside recalled VINs.
Medium Common unknown miles
Engine Failure/Excessive Oil Consumption
Reports of catastrophic engine failure, burnt cylinders, and excessive oil consumption, potentially due to piston ring design or carbon buildup.
High Occasional 70000-100000+ miles
Suspension Coil Spring Failure
Rear passenger and driver side coil springs failing, breaking, or cracking, leading to loss of structural integrity and impacting vehicle handling.
High Occasional 80000-100000+ miles
Loss Of Steering Control/Power Steering Assist
Sudden loss of power steering assist or complete steering control, often accompanied by dashboard warnings. Addressed by recalls 19V343000 and 17V004000.
High Rare 70000-80000 miles
Fuel Leak From Fuel Rails
Fuel leaks from left and right fuel rails, increasing the risk of fire. Subject to recall 17V004000.
High Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Audi Q7:

Exterior Lighting 30% of complaints

Predominantly 'side marker light defective' warnings, often a software glitch rather than a physical light failure, despite a recall.

Engine 12% of complaints

Issues ranging from 'drive train malfunction' warnings to catastrophic engine failure and excessive oil consumption.

Electrical System,Exterior Lighting 9% of complaints

Combined electrical and lighting issues, reinforcing the prevalence of lighting-related complaints.

Suspension 8% of complaints

Frequent reports of broken or failed rear coil springs and associated components.

Steering 4% of complaints

Concerns about loss of power steering assist or complete steering control, addressed by multiple recalls.

Frequently Asked Questions About the 2017 Audi Q7

Is the 2017 Audi Q7 safe?

Based on NHTSA data, the 2017 Audi Q7 has a notable number of consumer complaints (309 total), including 7 crashes, 3 fires, and 10 injuries. It has also been subject to 7 safety recalls addressing critical components like steering, fuel systems, and airbags. While recalls aim to fix issues, the high complaint volume, particularly for exterior lighting and engine problems, suggests ongoing concerns. NHTSA has not provided overall crash test ratings for this model year.

What are common problems with the 2017 Audi Q7?

The most reported issues for the 2017 Audi Q7 are related to EXTERIOR LIGHTING (93 complaints), often involving 'side marker light defective' warnings. ENGINE problems (38 complaints), including severe failures and oil consumption, and SUSPENSION issues (26 complaints), specifically broken coil springs, are also frequently cited.

Has the 2017 Audi Q7 had any recalls?

Yes, the 2017 Audi Q7 has had 7 recalls. These include issues with the steering shaft bolt loosening (19V343000), fuel rail leaks (17V004000), seat belt pretensioners (17V004000), electric power steering assist loss (17V004000), side marker light software (16V642000), third-row seat back not remaining in position (16V642000), and airbag control module software (16V642000).

Are the exterior lighting issues on the 2017 Audi Q7 a safety concern?

Yes, the exterior lighting issues, primarily 'side marker light defective' warnings, are a safety concern. While the lights may appear functional, the persistent warning messages can be distracting and, if the lights were to fail, could reduce vehicle visibility at night, increasing the risk of a crash. This issue was subject to recall 16V642000, but complaints indicate it may affect vehicles outside the recalled VIN range.

What should I look for when buying a used 2017 Audi Q7?

When buying a used 2017 Audi Q7, thoroughly check for any active recalls and ensure all recall repairs have been completed. Pay close attention to the engine for signs of excessive oil consumption or unusual noises, and inspect the suspension for any signs of broken or failing coil springs. Also, verify that all exterior lights are functioning correctly and that no 'defective' warnings appear on the dashboard.

Buyer Advice

Our recommendation: Given the high volume of complaints, particularly for lighting, engine, and suspension, and multiple recalls, a pre-purchase inspection by a trusted mechanic is highly recommended, focusing on these known problem areas and ensuring all recalls are addressed.

NHTSA Data Summary for 2017 Audi Q7

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Audi Q7. The data includes 309 consumer complaints filed by vehicle owners, 7 manufacturer-initiated safety recalls, 7 reported crashes, 3 fire incidents, 10 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.