2020 Audi Q7 Safety Report

Electrical System

7 owner complaints mention this component in the current safety profile.

Engine

4 owner complaints mention this component in the current safety profile.

Unknown Or Other

2 owner complaints mention this component in the current safety profile.

Power Train

2 owner complaints mention this component in the current safety profile.

Engine And Engine Cooling

1 owner complaint mention this component in the current safety profile.

Fuel/Propulsion System

1 owner complaint mention this component in the current safety profile.

Issues with the electrical system, including the Belt Starter Generator (BSG) and air bag control module, are common.

Engine problems, such as unexpected downshifts and complete shutdowns, have been reported.

Coolant leaks have been a recurring issue, leading to engine failure.

Air bag control module software issues have been reported, affecting safety during collisions.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Consequence: An overheated heating element can increase the risk of a fire.

Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

The contact owns a 2020 Audi Q7. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where the water pump, coolant pump, vacuum line, and vacuum reservoir were replaced. The manufacturer was made aware of the failur...

I discovered this item while researching another issue. There was a class action law suit against VW/Audi for the Water Pump and coolant leaking into the system. The class action covered the year and model for my Audi (2020 Q7) but my VIN was not included. The class action ended in 2024. On 8/4/25, My water pump went out because of coolant going into system. A $6,000 repair. I brought the is...

My 2020 Audi Q7 with 49,500 miles had a complete engine shut down while driving. Towed to Audi. Fuel Pump was recalled and replaced on 1/2023. Audi stated it was the jet suction pump inside the saddle fuel tank. Research discovered that this saddle tank has been problem for this model and year. Audi only covered a portion of the cost. The entire fuel tank had to be replaced. 16 days to comp...

I am filing a complaint concerning serious safety risks associated with my 2020 Audi Q7 (VIN: [XXX] ) purchased as a Certified Pre-Owned vehicle from Audi Dominion San Antonio. It is currently under service at Audi Central Houston, where multiple concerning events occurred. Timeline and Issues: - Initial diagnosis identified a fire-damaged electrical harness, estimated at $1,400 for replacement. -...

I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.

I urgently request a NHTSA investigation into systemic coolant leaks, a dangerous safety defect in Audi vehicles with the 3.0L turbocharged V6 (EA839) engine. Affected models include the Q7 (my 2020 Q7 55 TFSI, VIN: [XXX] ), S4, S5, SQ5, A6/A7, Q8. These defects risk engine damage, sudden power loss, and catastrophic engine failure, endangering all road users. Many owners report premature failure...

In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clea...

Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drive...

Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.

The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That ...

Turbo charger failure at approximately 30,000 miles

Often gets warning about Parking Brake malfunction. Dealership already checked once and could not find the problem. Warning comes on speedometer as follows: "Parking brake: malfunction! Please contact Service."

while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to...

The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be repla...

Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed – the car had zero power. No acceleration, brakes, steering, SOS, hazards / tu...

Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.

While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.

Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with e...

The contact owns a 2020 Audi Q7. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the contact was informed by local dealers that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not dri...