2020 Chevrolet Bolt Ev Safety Report
2020 Chevrolet Bolt EV: Excellent Crash Ratings Undermined by Persistent Battery Fire Recalls and Steering Issues
AI Safety Analysis for the 2020 Chevrolet Bolt Ev
Reliability Score
The 2020 Chevrolet Bolt Ev receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2020 Chevrolet Bolt Ev
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Chevrolet Bolt Ev:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| High-Voltage Battery Fire Risk Multiple recalls (21V-650, 21V-831, 22V-930) issued for the high-voltage battery due to fire risk, even after previous repairs. This is the most critical and frequently recalled issue. |
High | Common | all miles |
| Steering Wheel Not Returning To Center Numerous complaints about the steering wheel becoming stiff, not returning to center after turns, or requiring constant manual correction, often linked to the steering rack or electric power steering assist. |
Medium | Common | 20000-60000 miles |
| Backup/360 Camera Failure Intermittent or complete failure of the backup and 360-degree cameras, often displaying a black screen or freezing, significantly impacting safe reversing. |
Medium | Common | 30000-80000 miles |
| Brake Caliper Fracture/Sticking Recall (20V-669) for improperly cast front left brake caliper that can fracture, leading to reduced brake performance. Some complaints also mention sticking calipers. |
High | Occasional | 30000-50000 miles |
| Rear Door Latch Malfunction Recall (20V-668) for rear door-handle cable being too long, potentially allowing the door to open while driving or preventing it from opening. |
Medium | Rare | all miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Chevrolet Bolt Ev:
The most reported issue, with 54 complaints, primarily related to the high-voltage battery and its fire risk, as well as general electrical malfunctions.
19 complaints specifically about steering issues, predominantly concerning the steering wheel not returning to center and general stiffness.
7 complaints related to the propulsion system, often intertwined with electrical system issues and battery failures, leading to reduced power or immobilization.
A recall (20V-669) and some complaints regarding brake caliper issues, including fracture and sticking.
Two recalls (22V-930, 23V-001) related to fire risk from seat belt pretensioner deployment igniting carpet fibers near the B-pillar after a crash.
Frequently Asked Questions About the 2020 Chevrolet Bolt Ev
Is the 2020 Chevrolet Bolt EV safe?
Based on NHTSA data, the 2020 Chevrolet Bolt EV received excellent 5-star overall crash test ratings. However, it has been subject to 8 recalls, with multiple critical recalls concerning battery fire risk, and 160 consumer complaints, including 4 reported fires. This suggests that while it performs well in controlled crash tests, there are significant real-world safety concerns, particularly with its electrical and propulsion systems.
What are common problems with the 2020 Chevrolet Bolt EV?
The most reported issues for the 2020 Chevrolet Bolt EV are related to the ELECTRICAL SYSTEM (54 complaints), primarily concerning the high-voltage battery and its fire risk. STEERING issues (19 complaints), such as the steering wheel not returning to center, are also very common. Other notable problems include backup camera failures and issues with the FUEL/PROPULSION SYSTEM.
Has the 2020 Chevrolet Bolt EV had battery fire recalls?
Yes, the 2020 Chevrolet Bolt EV has had multiple significant recalls related to its high-voltage battery due to fire risk. These include recalls 21V-650, 21V-831, and 22V-930, which addressed the potential for the battery to catch fire when charged to full or nearly full capacity, even after initial repair attempts.
How does the 2020 Chevrolet Bolt EV perform in crash tests?
The 2020 Chevrolet Bolt EV performed exceptionally well in NHTSA crash tests, achieving a 5-star overall safety rating. It received 4 stars for frontal crash, 5 stars for side crash, and 5 stars for rollover resistance, indicating strong occupant protection in various collision scenarios.
Are there any steering issues with the 2020 Chevrolet Bolt EV?
Yes, steering issues are a common concern for the 2020 Chevrolet Bolt EV, with 19 complaints filed. Many owners report the steering wheel failing to return to center after turns, feeling stiff, or requiring constant manual correction, often pointing to problems with the steering rack or electric power steering assist.
Buyer Advice
Our recommendation: Given the excellent crash ratings but persistent, critical recalls for battery fire risk and common steering issues, potential buyers should ensure all 8 recalls, especially those related to the battery, have been completed and consider an extended warranty for steering components.
NHTSA Data Summary for 2020 Chevrolet Bolt Ev
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Chevrolet Bolt Ev. The data includes 160 consumer complaints filed by vehicle owners, 8 manufacturer-initiated safety recalls, 7 reported crashes, 4 fire incidents, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2020 Chevrolet Bolt Ev an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 5 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.