2019 Dodge Journey Safety Report

The 2019 Dodge Journey presents a mixed safety picture based on NHTSA data. It received a respectable 4-star overall safety rating, with a 5-star rating for side impact and 4 stars for frontal and rollover tests, indicating solid crash test performance. However, the vehicle has accumulated 85 total complaints, including 6 crashes and 3 injuries, which is notable for a single model year. A significant concern is the single recall issued for 'BACK OVER PREVENTION: SENSING SYSTEM: CAMERA', affecting the rearview camera. This recall directly addresses a critical safety feature, and numerous complaints (14 under BACK OVER PREVENTION) highlight widespread issues with the rearview camera displaying improperly or failing entirely, increasing the risk of a crash when backing up. Many complaints also indicate that parts for this recall were unavailable, causing prolonged safety risks for owners. Beyond the recall, the most frequently reported complaint component is 'UNKNOWN OR OTHER' with 18 complaints, suggesting a variety of unspecified issues. 'ELECTRICAL SYSTEM' accounts for 8 complaints, often related to the rearview camera, Bluetooth connectivity, or general vehicle starting problems. Other recurring issues include 'EXTERIOR LIGHTING' (4 complaints, specifically headlight condensation), 'POWER TRAIN' (4 complaints, including sudden vehicle stoppage), and 'AIR BAGS' (3 complaints, concerning sensor failures and covers becoming disconnected). The pattern of complaints, particularly around the rearview camera and electrical system, points to potential quality control issues that extend beyond the single recall. In summary, while the 2019 Dodge Journey performs well in crash tests, its real-world safety is undermined by a significant recall for a critical safety feature (rearview camera) and a substantial number of owner complaints. The high frequency of rearview camera failures, coupled with reports of unavailable recall parts, poses an ongoing safety risk. Additionally, various electrical and other component failures contribute to a less-than-ideal safety and reliability profile, despite its decent crash test scores.

Our recommendation: While the 2019 Dodge Journey has decent crash test ratings, potential buyers should be aware of the critical rearview camera recall and numerous electrical system complaints; verify recall completion and inspect all electrical components thoroughly before purchase.