2019 Dodge Journey Safety Report
2019 Dodge Journey Safety and Reliability Report
Safety Decision Cockpit for the 2019 Dodge Journey
This page is the hub for deciding what to inspect next on the 2019 Dodge Journey. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (1) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (85) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 6 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Unknown Or Other | Compare unknown or other issues across vehicles. |
| Cleaner nearby model year | 2020 | Compare against the 2020 Dodge Journey with 54 complaints and 1 recalls. |
| Riskier nearby model year | 2015 | Check the 2015 Dodge Journey before buying across this generation. |
Dodge Journey Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Dodge Journey years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2020 Dodge Journey | 54 | 1 | Compare as a potentially cleaner alternative. |
| 2018 Dodge Journey | 214 | 6 | Inspect as a potentially higher-complaint year. |
| 2017 Dodge Journey | 192 | 2 | Inspect as a potentially higher-complaint year. |
| 2016 Dodge Journey | 375 | 4 | Inspect as a potentially higher-complaint year. |
| 2015 Dodge Journey | 545 | 6 | Inspect as a potentially higher-complaint year. |
2019 Dodge Journey Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2019 Dodge Journey, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Unknown Or Other
18 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Dodge onlyBack Over Prevention
14 owner complaints mention this component in the current safety profile.
All Back Over Prevention issues Dodge onlyElectrical System
8 owner complaints mention this component in the current safety profile.
All Electrical System issues Dodge onlyExterior Lighting
4 owner complaints mention this component in the current safety profile.
All Exterior Lighting issues Dodge onlyPower Train
4 owner complaints mention this component in the current safety profile.
All Power Train issues Dodge onlyElectrical System,Unknown Or Other
3 owner complaints mention this component in the current safety profile.
All Electrical System,Unknown Or Other issues Dodge onlyAI Safety Analysis for the 2019 Dodge Journey
Reliability Score
The 2019 Dodge Journey receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
NHTSA Safety Ratings for the 2019 Dodge Journey
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2019 Dodge Journey
The following issues have been identified from NHTSA complaint data and owner reports for the 2019 Dodge Journey:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Back Over Prevention System The back over prevention system, including the rearview camera, can fail or malfunction, posing a safety risk. |
Medium | Common | 30k-60k miles |
| Electrical System Electrical system issues, such as intermittent camera problems and dashboard light flashes, can affect the vehicle's performance. |
Medium | Common | 30k-60k miles |
| Bluetooth Initialization Bluetooth connectivity issues can occur, requiring the vehicle to be turned off or fuses to be pulled to resolve. |
Low | Occasional | 30k-60k miles |
| Backup Camera The backup camera can fail to work properly, showing no image or a black screen, which can be a significant safety concern. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2019 Dodge Journey:
Issues with the back over prevention system, including the rearview camera, are common.
Electrical system problems, such as intermittent camera issues and dashboard light flashes, are frequent.
Bluetooth connectivity issues are occasional.
Backup camera failures are common, with issues ranging from no image to a black screen.
Recall Details for the 2019 Dodge Journey
The following 1 recall has been issued for the 2019 Dodge Journey by NHTSA:
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA Complaint Summaries for the 2019 Dodge Journey
Below are complaint narratives filed by owners of the 2019 Dodge Journey with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 reported injuries or fatalities.
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had n...
The back window shattered/exploded on its own without warning while parked.
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the imag...
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet avai...
The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part...
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally...
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The con...
Unknown it doesn't start and all lights flash on dash
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle coul...
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.
I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to...
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear...
My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission
My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.
The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Numb...
My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the imag...
My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function prop...
Showing 20 of 85 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2019 Dodge Journey
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Back Over Prevention: Sensing System: Camera
Opened 2024-02-27 · Closed 2025-09-26
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images, or blurred images. A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s inform...
Component: Seats
Opened 2019-09-09 · Closed 2026-02-25
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy...
Component: Latches/Locks/Linkages
Opened 2024-08-01
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause...
Frequently Asked Questions About the 2019 Dodge Journey
Has the 2019 DODGE JOURNEY been recalled?
Yes, the 2019 DODGE JOURNEY has 1 recall on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2019 DODGE JOURNEY have?
The 2019 DODGE JOURNEY has 85 complaints filed with NHTSA. Of these, 6 involved crashes. 3 injuries and 0 deaths have been reported.
What is the safety rating for the 2019 DODGE JOURNEY?
The 2019 DODGE JOURNEY received an overall NHTSA safety rating of good (4/5). Frontal crash: 4/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2019 DODGE JOURNEY?
The most commonly reported problems with the 2019 DODGE JOURNEY involve unknown or other (18 complaints), back over prevention (14 complaints), electrical system (8 complaints). Other affected components include exterior lighting, power train, electrical system,unknown or other.
How many crash reports does the 2019 DODGE JOURNEY have?
There are 6 crash reports associated with the 2019 DODGE JOURNEY out of 85 total complaints (7.1% of complaints involved crashes).
How many fire reports does the 2019 DODGE JOURNEY have?
There are no fire reports for the 2019 DODGE JOURNEY in the NHTSA database.
Are there any deaths reported for the 2019 DODGE JOURNEY?
No deaths have been reported in NHTSA complaints for the 2019 DODGE JOURNEY.
How many injuries are reported for the 2019 DODGE JOURNEY?
3 injuries have been reported in NHTSA complaints for the 2019 DODGE JOURNEY. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2019 DODGE JOURNEY?
Based on NHTSA data, the 2019 DODGE JOURNEY is acceptable with caveats. It has 85 complaints, 1 recalls, and a good (4/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2019 DODGE JOURNEY?
The components with the most failures on the 2019 DODGE JOURNEY are: 1. UNKNOWN OR OTHER (18 complaints), 2. BACK OVER PREVENTION (14 complaints), 3. ELECTRICAL SYSTEM (8 complaints), 4. EXTERIOR LIGHTING (4 complaints), 5. POWER TRAIN (4 complaints). UNKNOWN OR OTHER is the single most-reported problem area with 18 complaints.
What should I know before buying a 2019 DODGE JOURNEY?
Be cautious of potential back over prevention system and electrical system issues. Regular maintenance can help mitigate these problems. The 2019 DODGE JOURNEY has 85 NHTSA complaints and 1 recalls on record. NHTSA rates it good (4/5).
How reliable is the 2019 DODGE JOURNEY?
The 2019 DODGE JOURNEY receives a reliability score of 65/100, indicating average reliability. This is based on 85 owner complaints, 1 recalls, and 6 crash/fire reports in the NHTSA database. Key known issues include Back Over Prevention System and Electrical System.
What are the known issues with the 2019 DODGE JOURNEY?
Known issues with the 2019 DODGE JOURNEY include: Back Over Prevention System, Electrical System, Bluetooth Initialization, Backup Camera. These are based on patterns found across 85 NHTSA complaints. 1 of these patterns resulted in formal recalls.
What are the common issues with the 2019 Dodge Journey?
Common issues include back over prevention system failures, electrical system problems, and backup camera malfunctions.
Is the back over prevention system reliable?
The back over prevention system can fail, leading to potential safety hazards. It's advisable to check for recalls.
What should I do if my backup camera fails?
Check for recalls, and if the issue persists, consult a professional mechanic for diagnosis and repair.
Buyer Advice
Our recommendation: Be cautious of potential back over prevention system and electrical system issues. Regular maintenance can help mitigate these problems.
NHTSA Data Summary for 2019 Dodge Journey
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2019 Dodge Journey. The data includes 85 consumer complaints filed by vehicle owners, 1 manufacturer-initiated safety recalls, 6 reported crashes, 3 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2019 Dodge Journey an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-14