2017 Dodge Journey Safety Report

Electrical System

17 owner complaints mention this component in the current safety profile.

Air Bags

16 owner complaints mention this component in the current safety profile.

Engine

14 owner complaints mention this component in the current safety profile.

Unknown Or Other

13 owner complaints mention this component in the current safety profile.

Seats

13 owner complaints mention this component in the current safety profile.

Power Train

11 owner complaints mention this component in the current safety profile.

Frequent issues with the electrical system, including power loss and window malfunctions.

Air bags have been reported to deploy unexpectedly, posing a safety risk.

Catalytic converters are failing, leading to emissions recalls.

Reports of seat belt malfunctions, including the driver's side second-row seat belt failing.

Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c...

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d...

The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was to...

The contact owns a 2017 Dodge Journey. The contact stated that while the vehicle was parked, the contact discovered that the driver’s side second-row and the passenger’s side second-row seat belts intermittently failed to release when the release button was depressed. The contact stated that for the vehicle to return to normal operation, the contact had to avoid sitting in the seats for several ho...

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes ther...

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the v...

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have...

CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST

Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn’t move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesn’t really pose any risks but with my reverse lights, failing and a...

My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work on a daily basis and my families lives are at risk should this fail. The same issue is under a recall for the previous year 2016, and I am well aware of the VIN process, and how they can be “updated”, which means the parts are 2016 parts but then the vehicle was “re-vin” to reflect a...

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.

The electrical system keeps failing. The front windows the radio ac and power lock and doors glitch on and off. This is daily to put where the radio and ac will not stay on for more than 30 seconds.

In April 2025 I was driving and the abs light came on and windshield wipers went off sporadically. Dodge dealer found nothing wrong. It happened again in June 2025. Dodge dealer had car for 1 week and stated they could not find problem but car was safe to drive. They said to return when problems were more constant. On the morning of 8/14/2025, I dropped someone off at the dr and went to Starbucks....

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 65 MPH with her son seated in the front passenger’s seat, there was a loud popping sound coming from the passenger’s side seat before the front passenger’s seat headrest exploded. There was no injury sustained. The vehicle was taken to an independent mechanic to be inspected; however, the vehicle was not rep...

The active headrest deployed in the driver's seat while the vehicle was in use. The vehicle was not involved in any accident at the time of the deployment, and it was unprovoked.

My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank 1). Emissions Recall U67: Catalytic Converter Efficiency. This was part of the recall. Therefore it doesn’t meet the CA emissions standard. It is causing my vehicle to slightly overheat at standstill. It’s hasn’t been inspected yet and It has been over a month since this started hap...

The contact owns a 2017 Dodge Journey. The contact stated while driving at various speeds, several unknown warning lights were flashing on the instrument panel. The contact stated that after receiving an oil change, the engine oil was low within a week. The vehicle was initially taken to an independent mechanic where the oil level was topped off, and the contact was informed that the engine oil co...

My wife and I each have a 2017 Dodge journey. Both of our vehicles have now shown codes for catalytic converter issues. Previous years of Dodge journeys have been recalled for similar issues, but not ours at least not yet. I don't think it's right that we should have to repair on two cars the exact same issue that is reported for other journey years.

My family has two Dodge journeys both 2017s. The catalytic converter code keeps popping on our cars. Other years of Dodge journeys and other Dodge vehicles have had recalls for those but not ours. Seems suspect to me that we would have two Dodge journeys that are popping for the same codes, and this seems to be a issue in other Dodge journey years previously.

We were driving on the interstate and my front seat passenger headrest blew apart. I could have suffered neck injury due to the force of the impact, or accident due to startling the driver. We called our local dealership and they were familiar with this issue however stated it is not on a recall and we could have the headrest replaced for $500 plus labor. There were no warning signs from the vehic...

Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .

Component: Back Over Prevention: Sensing System: Camera

Opened 2024-02-27 · Closed 2025-09-26

On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles.  Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODI’s inform...

Component: Seats

Opened 2019-09-09 · Closed 2026-02-25

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy...

Component: Latches/Locks/Linkages

Opened 2024-08-01

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause...