2021 Ford Transit Connect Safety Report
2021 Ford Transit Connect shows low complaint volume but has multiple recalls for critical safety components.
AI Safety Analysis for the 2021 Ford Transit Connect
Reliability Score
The 2021 Ford Transit Connect receives a reliability score of 70 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2021 Ford Transit Connect
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Ford Transit Connect:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Shifter Cable Bushing Degradation/Detachment The bushing attaching the shifter cable to the transmission may degrade or detach, preventing the vehicle from shifting into the intended gear and causing unexpected movement. This is covered by two recalls (23V481000, 20V769000). |
High | Occasional | N/A (recall related) miles |
| Rearview Camera Display Issues Software defect can cause the rearview camera to display a blank image or remain on after shifting out of reverse, reducing driver visibility. Covered by recall 22V704000. |
Medium | Rare | N/A (recall related) miles |
| Front Passenger Seat Belt Alr Deactivation The front passenger seat belt automatic locking retractor (ALR) may deactivate early, potentially leading to an unsecured child restraint system. Covered by recall 21V870000. |
High | Rare | N/A (recall related) miles |
| Transmission Failure One complaint reported complete transmission replacement at 87,000 miles, with anecdotal evidence of other similar failures at a repair facility. |
High | Occasional | 87000 miles |
| Sudden Unintended Acceleration An owner reported sudden unintended acceleration at low speeds during a U-turn. |
High | Rare | N/A miles |
| Brake Lock-Up An owner reported gradual and then complete lock-up of two tires, preventing driving without warning lamps. |
High | Rare | N/A miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Ford Transit Connect:
Issues related to the transmission and gear shifting, including shifter cable bushing degradation and complete transmission failure, account for a significant portion of complaints and recalls.
One direct complaint about brakes locking up and another combined with 'UNKNOWN OR OTHER' indicate potential issues with the braking system.
One combined complaint mentions windshield leaking and flexing, and a recall addresses rearview camera display issues.
Frequently Asked Questions About the 2021 Ford Transit Connect
Is the 2021 Ford Transit Connect safe?
Based on NHTSA data, the 2021 Ford Transit Connect has a low number of owner-reported complaints (5 total) and good crash test ratings (4-star overall). However, it has been subject to 4 safety recalls addressing critical issues like shifter cable defects, rearview camera malfunctions, and seat belt retractor problems. While direct injury reports are absent, these recalls highlight potential safety risks that Ford has identified and is addressing.
What are common problems with the 2021 Ford Transit Connect?
The most reported issues, considering both complaints and recalls, revolve around the POWER TRAIN, specifically the automatic transmission and shifter cable bushing, which could lead to unintended vehicle movement. Other concerns include SERVICE BRAKES (e.g., locking up), and VISIBILITY/WIPER issues (e.g., windshield leaks, rearview camera malfunctions).
Are there any recalls for the 2021 Ford Transit Connect?
Yes, the 2021 Ford Transit Connect has 4 active recalls. These include issues with the shifter cable bushing (NHTSA ID 23V481000, 20V769000), rearview camera software (NHTSA ID 22V704000), and the front passenger seat belt automatic locking retractor (NHTSA ID 21V870000).
How does the 2021 Ford Transit Connect perform in crash tests?
The 2021 Ford Transit Connect received strong NHTSA crash test ratings: an Overall 4-star rating, 4 stars for Frontal crash, 5 stars for Side crash, and 4 stars for Rollover, indicating solid performance in these safety assessments.
What should I look out for when buying a used 2021 Ford Transit Connect?
When considering a used 2021 Ford Transit Connect, ensure all 4 recalls have been addressed by checking the VIN with Ford or NHTSA. Pay close attention to transmission performance, any unusual shifting behavior, and check for proper rearview camera function and any signs of windshield leaks.
Buyer Advice
Our recommendation: Given the low complaint volume but multiple critical recalls, ensure all recall repairs have been completed and thoroughly inspect the transmission and braking systems before purchasing a 2021 Ford Transit Connect.
NHTSA Data Summary for 2021 Ford Transit Connect
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Ford Transit Connect. The data includes 5 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2021 Ford Transit Connect an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.