2017 Ford Transit Connect Safety Report

2017 Ford Transit Connect: Strong Crash Ratings, Multiple Recalls for Critical Components

27Complaints
6Recalls
★★★★★Safety Rating
65/100Reliability Score
1Crash Reports
Most reported components: Power Train (3)Service Brakes, Hydraulic (3)Service Brakes (3)Electrical System (3)Visibility (3)Steering (2)Back Over Prevention (1)Electrical System,Exterior Lighting,Service Brakes (1)Visibility,Back Over Prevention (1)Visibility/Wiper (1)

AI Safety Analysis for the 2017 Ford Transit Connect

The 2017 Ford Transit Connect presents a mixed safety picture, with strong crash test performance but several significant recall campaigns and recurring owner complaints. NHTSA awarded the vehicle an excellent 5-star overall safety rating, including 5 stars for side impact and 4 stars for frontal and rollover tests, indicating robust occupant protection in typical crash scenarios. However, the vehicle has been subject to 6 recalls, a relatively high number for its age, addressing critical safety components such as the panoramic roof, rearview camera, shifter cable bushing, and front seat belt pretensioners. Owner complaints, totaling 27, frequently echo these recall issues, particularly concerning visibility (panoramic roof detachment, rearview camera malfunction) and power train (shifter cable issues). While the low number of reported crashes (1), fires (0), injuries (0), and deaths (0) in the complaint data is positive, the nature of the recalls and complaints points to potential manufacturing defects that could increase crash risk or injury severity if not addressed.

Reliability Score

The 2017 Ford Transit Connect receives a reliability score of 65 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2017 Ford Transit Connect

The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Ford Transit Connect:

IssueSeverityFrequencyTypical Mileage
Panoramic Roof Detachment
Improper bond can cause the panoramic roof panel to detach while driving, creating a road hazard and increasing crash risk. This is covered by two recalls (20V201000, 20V201000).
High Occasional unknown miles
Shifter Cable Bushing Degradation/Detachment
The bushing attaching the shifter cable to the transmission can degrade or detach, preventing the vehicle from shifting into the intended gear and causing unexpected movement. Covered by two recalls (20V572000, 20V572000).
High Occasional unknown miles
Rearview Camera Malfunction
Rearview camera may display an inverted, distorted, or blank image, reducing driver's view and increasing crash risk. Covered by recall 20V575000.
Medium Occasional unknown miles
Seat Belt Pretensioner Failure
Front seat belt pretensioners may not deploy in a crash due to an improper generant mix ratio, increasing injury risk. Covered by recall 17V024000.
High Rare unknown miles
Brake System Malfunction (Hcu)
Hydraulic Control Unit (HCU) failure can cause brakes to apply without pedal depression or not release, leading to overheating and potential loss of control. Several complaints mention this, with some noting it's similar to a 2016 recall.
High Occasional unknown miles
Power Steering Failure
Sudden loss of power steering assist, making the vehicle very difficult to steer, especially at highway speeds, increasing crash risk.
High Occasional 10000-45000 miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Ford Transit Connect:

Power Train 11% of complaints

Issues related to the automatic transmission, specifically the shifter cable bushing, leading to unintended vehicle movement.

Service Brakes, Hydraulic 11% of complaints

Problems with brakes not releasing, or applying unexpectedly, often linked to the Hydraulic Control Unit (HCU).

Visibility 11% of complaints

Concerns about the panoramic roof detaching and rearview camera malfunctions, both subject to recalls.

Electrical System 11% of complaints

Various electrical issues including console display delays, windows rolling down unexpectedly, and lights not turning off.

Steering 7% of complaints

Reports of sudden power steering failure, making the vehicle difficult to control.

Frequently Asked Questions About the 2017 Ford Transit Connect

Is the 2017 Ford Transit Connect safe?

Based on NHTSA data, the 2017 Ford Transit Connect received an excellent 5-star overall safety rating in crash tests, indicating good occupant protection. However, it has been subject to 6 recalls addressing significant safety concerns like panoramic roof detachment, shifter cable issues, and rearview camera malfunctions. While the crash test performance is strong, potential buyers should ensure all recalls have been completed.

What are common problems with the 2017 Ford Transit Connect?

The most reported issues for the 2017 Ford Transit Connect, based on 27 NHTSA complaints, include power train problems (3 complaints) often related to the shifter cable bushing, service brake issues (3 complaints) such as brakes not releasing or applying unexpectedly, and visibility concerns (3 complaints) like panoramic roof detachment and rearview camera malfunctions. Electrical system problems (3 complaints) and steering failures (2 complaints) are also frequently cited.

Are there any recalls for the 2017 Ford Transit Connect?

Yes, the 2017 Ford Transit Connect has 6 active recalls. These include recalls for the rearview camera (20V575000), panoramic roof detachment (20V201000, 20V201000), shifter cable bushing degradation (20V572000, 20V572000), and front seat belt pretensioner failure (17V024000). It is crucial to check if these recalls have been addressed on any specific vehicle.

How does the 2017 Ford Transit Connect perform in crash tests?

The 2017 Ford Transit Connect performed very well in NHTSA crash tests, earning an overall 5-star safety rating. It received 4 stars for frontal crash protection, 5 stars for side crash protection, and 4 stars for rollover resistance, indicating a high level of occupant safety in various collision types.

Buyer Advice

Our recommendation: Given its strong crash test ratings but numerous recalls and recurring complaints, prioritize a pre-purchase inspection and verify all 6 recalls have been completed by a Ford dealership before buying a 2017 Ford Transit Connect.

NHTSA Data Summary for 2017 Ford Transit Connect

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Ford Transit Connect. The data includes 27 consumer complaints filed by vehicle owners, 6 manufacturer-initiated safety recalls, 1 reported crashes, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2017 Ford Transit Connect an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.