2023 Mercedes-Benz Metris Safety Report

The 2023 Mercedes-Benz Metris presents a mixed safety picture, primarily due to a low volume of consumer complaints but a notable number of recalls. With only 1 total complaint reported to NHTSA, including 1 crash incident resulting in 4 injuries, there isn't extensive consumer-reported data to draw broad conclusions about common failures. The single complaint mentions issues with the steering wheel 'taking over,' which could be related to advanced driver-assistance systems or steering components, though this is an isolated report. Despite the low complaint volume, the vehicle has been subject to 4 safety recalls. These recalls address significant safety concerns, including potential air bag control unit failure due to water accumulation, which could prevent air bags from deploying (affecting 2020, 2022-2023 models). Another recall addresses unsecured infotainment system connections that could disable the rearview camera, increasing crash risk. Most critically, two separate recalls relate to fuel pump shutdowns, leading to a loss of drive power, which significantly increases the risk of a crash. These fuel pump issues affect 2022-2023 models and also extend to 2021-2023 models in a broader recall. NHTSA has not provided overall, frontal, side, or rollover safety ratings for the 2023 Mercedes-Benz Metris, making it impossible to assess its crash test performance based on this data. The lack of ratings means consumers cannot directly compare its crashworthiness to other vehicles. The primary safety concerns for this model stem from the identified recall issues, particularly those impacting critical safety systems like airbags and vehicle propulsion, rather than a pattern of widespread consumer complaints.

Our recommendation: Given the significant safety recalls concerning airbags, fuel pump, and rearview camera, ensure all recall remedies have been performed by a dealer before purchasing. The lack of crash test ratings means its crashworthiness is unverified by NHTSA.