2018 Mercedes-Benz Metris Safety Report
2018 Mercedes-Benz Metris Safety Report
Safety Decision Cockpit for the 2018 Mercedes-Benz Metris
This page is the hub for deciding what to inspect next on the 2018 Mercedes-Benz Metris. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (10) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (28) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Tires | Compare tires issues across vehicles. |
| Cleaner nearby model year | 2015 | Compare against the 2015 Mercedes-Benz Metris with 1 complaints and 3 recalls. |
| Riskier nearby model year | 2016 | Check the 2016 Mercedes-Benz Metris before buying across this generation. |
Mercedes-Benz Metris Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Mercedes-Benz Metris years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2017 Mercedes-Benz Metris | 29 | 14 | Inspect as a potentially higher-complaint year. |
| 2016 Mercedes-Benz Metris | 125 | 13 | Inspect as a potentially higher-complaint year. |
| 2015 Mercedes-Benz Metris | 1 | 3 | Compare as a potentially cleaner alternative. |
| 2023 Mercedes-Benz Metris | 1 | 4 | Compare as a potentially cleaner alternative. |
2018 Mercedes-Benz Metris Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2018 Mercedes-Benz Metris, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Tires
12 owner complaints mention this component in the current safety profile.
All Tires issues Mercedes-Benz onlyWheels
3 owner complaints mention this component in the current safety profile.
All Wheels issues Mercedes-Benz onlyBack Over Prevention
2 owner complaints mention this component in the current safety profile.
All Back Over Prevention issues Mercedes-Benz onlyElectrical System,Service Brakes
1 owner complaint mention this component in the current safety profile.
All Electrical System,Service Brakes issues Mercedes-Benz onlyEngine
1 owner complaint mention this component in the current safety profile.
All Engine issues Mercedes-Benz onlyUnknown Or Other
1 owner complaint mention this component in the current safety profile.
All Unknown Or Other issues Mercedes-Benz onlyAI Safety Analysis for the 2018 Mercedes-Benz Metris
Reliability Score
The 2018 Mercedes-Benz Metris receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2018 Mercedes-Benz Metris
The following issues have been identified from NHTSA complaint data and owner reports for the 2018 Mercedes-Benz Metris:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Tire Wear And Failure Overloading over time could cause excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. |
Medium | Common | 30k-60k miles |
| Back Over Prevention System Failure The sensing system camera may fail, posing a risk of backing over pedestrians or objects. |
Medium | Common | 30k-60k miles |
| Electrical System Issues Software and battery issues can cause the check engine light to come on, affecting overall vehicle performance. |
Medium | Common | 30k-60k miles |
| Service Brake Fluid Issues Fluid issues can lead to brake failure, compromising the vehicle's stopping ability. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2018 Mercedes-Benz Metris:
Tire wear and failure due to overloading.
Sensing system camera failure.
Software and battery issues.
Fluid issues leading to brake failure.
Recall Details for the 2018 Mercedes-Benz Metris
The following 10 recalls have been issued for the 2018 Mercedes-Benz Metris by NHTSA:
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Consequence: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Consequence: An unexpected loss of power steering assist can increase the risk of crash.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Consequence: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA Complaint Summaries for the 2018 Mercedes-Benz Metris
Below are complaint narratives filed by owners of the 2018 Mercedes-Benz Metris with the National Highway Traffic Safety Administration.
See attached document for complaint. I wanted to express my displeasure with the manner in which the above reference recall was conducted. The timeline left many owners with expensive replacement bills for new tires to replace inadequate tires that were installed as OEM on our vans. The message boards tell a story of frustration for a large group of consumers. As you know the recall was originall...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part...
The contact owns a 2018 Mercedes-Benz Metris. The contact stated the vehicle had displayed that there were failures with several safety features. The instrument panel had failed to display any information regarding any safety features. The vehicle had been taken to the dealer who had diagnosed that the brake sensors had failed. The brake sensors had been replaced. Approximately, seven months after...
The check engine light came on, with code P052E indicating a positive crankcase ventilation valve failure. Dealer inspection revealed the PCV valve is sticking and recommended a replacement with a $2100 charge. This is a widely experienced problem with this engine in many Mercedes vehicles, suggesting that the cause is a manufacturer defect.
No fix for recall that originated in 2022
Recall 22V482 pending since Sept 2022, still no repair available. Tires pose a safety risk.
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer ...
The tire recall 22V482 has been pending since September 2022, and there is no remedy available to date. The manufacturer has not resolved this in a timely manner - it has been 23 months!
Overloading over time could cause excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also check the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are ...
The vehicle is unsteady wably fear of freeway driving vehicle does not appear to steer exactly where it is intended. Wheels feel much too small for vehicle. Took car in on 2023 was told recall is not activated. I can’t do freeway driving I am fearful in vehicle. Dealership only does related items for out of pocket expenses problem not solved
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool conf...
I am the owner of 2018 Mercedes Benz Matrix. The car was purchased in order to use it for business on renting platform. It does have recall which is not active and in review for more than a year. Because of it Im not able to use the car, all renting platforms are blocking the car because it is open recall. Mercedes doesn't have remedy obviously, and just have it pending. Im loosing all business/ m...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that pa...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer w...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien...
The digital display system that indicates how many miles you have left until empty is not accurate. The dashboard display indicated that I had about 85 miles of range left before my tank was empty. Approximately 35 miles later, when there should have been 50 miles of range left according to the digital dashboard display, the vehicle ran out of gas and I was left stranded on the side of the free...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact related the ...
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experien...
Showing 20 of 28 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2018 Mercedes-Benz Metris
Has the 2018 MERCEDES-BENZ METRIS been recalled?
Yes, the 2018 MERCEDES-BENZ METRIS has 10 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2018 MERCEDES-BENZ METRIS have?
The 2018 MERCEDES-BENZ METRIS has 28 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2018 MERCEDES-BENZ METRIS?
The 2018 MERCEDES-BENZ METRIS does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2018 MERCEDES-BENZ METRIS?
The most commonly reported problems with the 2018 MERCEDES-BENZ METRIS involve tires (12 complaints), wheels (3 complaints), back over prevention (2 complaints). Other affected components include electrical system,service brakes, engine, unknown or other.
How many crash reports does the 2018 MERCEDES-BENZ METRIS have?
There are no crash reports associated with the 2018 MERCEDES-BENZ METRIS in the NHTSA database.
How many fire reports does the 2018 MERCEDES-BENZ METRIS have?
There are no fire reports for the 2018 MERCEDES-BENZ METRIS in the NHTSA database.
Are there any deaths reported for the 2018 MERCEDES-BENZ METRIS?
No deaths have been reported in NHTSA complaints for the 2018 MERCEDES-BENZ METRIS.
How many injuries are reported for the 2018 MERCEDES-BENZ METRIS?
No injuries have been reported in NHTSA complaints for the 2018 MERCEDES-BENZ METRIS.
Should I buy a 2018 MERCEDES-BENZ METRIS?
Based on NHTSA data, the 2018 MERCEDES-BENZ METRIS is research thoroughly before purchasing. It has 28 complaints, 10 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2018 MERCEDES-BENZ METRIS?
The components with the most failures on the 2018 MERCEDES-BENZ METRIS are: 1. TIRES (12 complaints), 2. WHEELS (3 complaints), 3. BACK OVER PREVENTION (2 complaints), 4. ELECTRICAL SYSTEM,SERVICE BRAKES (1 complaints), 5. ENGINE (1 complaints). TIRES is the single most-reported problem area with 12 complaints.
What should I know before buying a 2018 MERCEDES-BENZ METRIS?
Be cautious of tire wear and potential failure, especially with overloading. Ensure the back over prevention system is functioning properly and address any electrical or brake issues promptly. The 2018 MERCEDES-BENZ METRIS has 28 NHTSA complaints and 10 recalls on record.
How reliable is the 2018 MERCEDES-BENZ METRIS?
The 2018 MERCEDES-BENZ METRIS receives a reliability score of 85/100, indicating above-average reliability. This is based on 28 owner complaints, 10 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Tire Wear and Failure and Back Over Prevention System Failure.
What are the known issues with the 2018 MERCEDES-BENZ METRIS?
Known issues with the 2018 MERCEDES-BENZ METRIS include: Tire Wear and Failure, Back Over Prevention System Failure, Electrical System Issues, Service Brake Fluid Issues. These are based on patterns found across 28 NHTSA complaints. 10 of these patterns resulted in formal recalls.
What are the main safety concerns with the 2018 Mercedes-Benz Metris?
Main concerns include tire wear and failure, back over prevention system failure, electrical system issues, and service brake fluid problems.
Is the tire recall for the 2018 Mercedes-Benz Metris resolved?
No, the tire recall 22V482 has been pending since September 2022, and there is no remedy available to date.
How can I prevent tire failure in my 2018 Mercedes-Benz Metris?
Avoid overloading the vehicle and regularly inspect tires for wear and proper inflation.
Buyer Advice
Our recommendation: Be cautious of tire wear and potential failure, especially with overloading. Ensure the back over prevention system is functioning properly and address any electrical or brake issues promptly.
NHTSA Data Summary for 2018 Mercedes-Benz Metris
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2018 Mercedes-Benz Metris. The data includes 28 consumer complaints filed by vehicle owners, 10 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16