2018 Mercedes-Benz Metris Safety Report

The 2018 Mercedes-Benz Metris presents a mixed safety picture, characterized by a relatively low number of overall complaints but a significant volume of recalls addressing critical safety components. With only 28 total complaints, and no reported crashes, fires, injuries, or deaths, the vehicle appears to have a good record in terms of direct incident reporting. However, the presence of 10 recalls, many of which address fundamental safety systems, indicates proactive identification of potential hazards by the manufacturer or NHTSA. A dominant pattern in the complaints revolves around the 'TIRES' component, accounting for 12 out of 28 complaints (43%). This directly correlates with NHTSA Campaign Number: 22V482000, which addresses an incorrect maximum combined load weight capacity for the tires, potentially leading to tire failure. A significant number of complaints highlight the unavailability of parts or delays in remedy for this specific recall, causing frustration and perceived ongoing safety risks for owners. Other notable complaint areas include 'WHEELS' (3 complaints) and 'BACK OVER PREVENTION' (2 complaints), the latter also linked to a recall (22V099000) concerning a defective rearview camera. The recall history for the 2018 Metris is extensive and covers a wide range of critical systems. Beyond the tire and rearview camera issues, recalls address potential fuel leaks (increasing fire risk), incorrectly mounted brake fluid reservoirs (increasing crash risk), eCall system failures, electrical shorts from backup battery compartments, loose safety-relevant parts from manufacturing oversights, unexpected loss of power steering assist, and loosening driveshaft bolts (leading to loss of drive). While NHTSA crash test ratings are not available for this specific model, the sheer number and nature of these recalls suggest that while the vehicle may not have a high incident rate, there have been numerous identified design or manufacturing flaws that could compromise safety if not addressed. The ongoing issues with recall remedies, particularly for the tire recall, are a significant concern for current owners.

Our recommendation: Given the extensive recall history addressing critical safety components and reported delays in recall remedies, potential buyers should ensure all 10 recalls have been completed before purchase. A pre-purchase inspection focusing on tire condition, brake system integrity, and engine health is highly recommended.