2015 Ram Promaster 2500 Safety Report

Power Train

5 owner complaints mention this component in the current safety profile.

Exterior Lighting

3 owner complaints mention this component in the current safety profile.

Engine

2 owner complaints mention this component in the current safety profile.

Suspension,Power Train,Unknown Or Other

2 owner complaints mention this component in the current safety profile.

Engine And Engine Cooling,Equipment

1 owner complaint mention this component in the current safety profile.

Power Train,Electrical System

1 owner complaint mention this component in the current safety profile.

Transmission issues are a common problem, affecting 23% of vehicles.

Engine problems are a common issue, affecting 23% of vehicles.

Radiator failures are less common, affecting 10% of vehicles.

Exterior lighting issues are less common, affecting 10% of vehicles.

The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed speed, the vehicle was shudder abnormally, prompting him to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the fan bearings were damaged, allowing the fan to move back and forth freely...

The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. An unknown warning light was illuminated. The contact then turned around and returned to his residence. The contact stated upon parking and turning off the vehicle, the cooling fan remained engaged. An independent mechanic arrived ...

IN 2018 WE HAD A MAJOR RADIATOR PROBLEM, FAN, FLUID, HOSES ALL BLEW ALL OVER A CUSTOMERS DRIVEWAY. THIS WAS THE FINAL STRAW AFTER BEING STRANDED AND TOWED SEVERAL TIMES TO THE DEALERSHIP WITH ONLY 26K MILES ON THE TRUCK. FINALLY, RAISED ENOUGH FIGHT AND CALLED CHRYSLER/DODGE AND THEY OPENED A CASE AND FIXED PROBLEM. HERE WE ARE IN EARLY 2021 AND PROBLEM IS HAPPENING AGAIN, FAN NOT WORKING, HOSES B...

SAW ONLINE SHOWS THERE A RECALL ON THE TRANSMISSION ON MODEL 2014-2015. MY VAN HAS THE SAME ISSUE ON THE TRANSMISSION. ITS DEFENDTLY QUALIFY. BUT BASE ON MY VIN NUMBER ITS NOT QUALIFY. STILL PARK INFRONT OF MY HOUSE, SOMETHING IS GONE WRONG. CHECKED WITH A MECHANIC. THEY MENTIONED THAT THERE SHOULD BE A RECALL ON MY VAN. NHTSA CAMPAIGN NUMBER IS 16V529000.

PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND ENGINE COOLER FAN ISSUES. EACH TIME THE LIGHT BULBS (HEADLIGHTS) ARE CHANGED THEY GO OUT WITHIN A FEW MONTHS. I'M SCHEDULED FOR A FEW RECALLS AND WAITING FOR THE PARTS TO COME IN FOR THE ENGINE COOLER FAN AND THE SHIFT CABLE. I WOULD NEVER BUY A DODGE RAM TRUCK AGAIN.

WHEN DRIVING ON THE HIGHWAY THE TRANSMISSION DO UNEXPECTEDLY SHIFT TO NEUTRAL AND ALSO WHEN APPROACHING TO STOP LIGHT IT STARTS JUMPING THE SPEED AND THE TRANSMISSION DOESN'T GET NEUTRAL WHEN PRESS THE STOP PEDAL IT KEEP MOVING, ALSO HAPPENS WITH REVERSE

TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. THE CONTACT STATED THAT WHEN THE VEHICLE TURNED OFF, THE ENGINE COOLING FAN REMAINED ON FOR FIFTEEN SECONDS AND THEN SHUT OFF. THE CONTACT MENTION AN ODOR OF ANTIFREEZE EMITTED THROUGH THE VENT WHEN THE AIR CONDITION WAS RUNNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE AND ENGINE COOLING, EQUIPMENT) AND TOOK THE ...

TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. UPON STARTING THE VEHICLE, IT MADE AN ABNORMAL NOISE AND FAILED TO START. THE VEHICLE WAS TOWED TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) AND WAS REPAIRED. AFTERWARDS, THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED ANOTHER UNKNOWN DEFECT. AFTER THE PART FOR THE DEFECT ARRIVED AND THE VEHICLE WAS TEST DRIVEN AGAIN, ...

AFTER AN EXTENDED PERIOD OF TIME, THE HEADLIGHT ASSEMBLY BECOMES DESTROYED FROM THE CONSTANT BURNING OF THE VEHICLE DAYTIME RUNNING LIGHTS. THIS ISSUE ON THIS MODEL VEHICLE REQUIRES THE ASSEMBLY TO BE REPLACED WITHIN 25,000 MILES FROM THE LAST INSTALLATION.

BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THERE WAS 2 OF THEM IN THE SERVICE DEPT AND I WAS TOLD THAT I WAS ABLE TO COME TO PICK ONE UP AND THIS TIME I WAS SO LUCKY TO GET A RENTAL AND WAS TOLD THAT THEY WERE TAKING THE RENTAL BACK WHEN I ARRIVED EVEN THOUGH THE STILL HAD 1 OF MY OTHER VANS AND THE SERVICE MANAGER HE SAID THAT ...

THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.

2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING VERY RAPIDLY, AS IF BRAKES WERE BEING APPLIED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. AS...

THE DRUM-STYLE PARKING BRAKE BECOMES FROZEN IN COLD WEATHER MAKING THE VEHICLE UN-DRIVEABLE UNTIL SUCH TIME AS IT IS DRIED OUT AND THE SHOES FREED. THIS HAS HAPPENED THREE TIMES SINCE PURCHASE WITH THE COMPLETE SYSTEM REPLACED ONCE UNDER WARRANTY (12/24/17), A NIGHT SPENT IN THE SHOP TO "DRY" OUT AND WILL NOW (218/19) BE GOING IN AGAIN WITH DAMAGE FOUND TO THE MECHANICAL MECHANISMS AND NEARBY BRA...

LOSS OF POWER/ ACCELERATION MORE THAN 10 TIMES IN 2 DAYS. RESULTING IN HAVING TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY, UNABLE TO PULL OVER TO THE SHOULDER. THE VEHICLE SEEMS TO HAVE CONSTANT ISSUES WHEN THE WEATHER IS COLD. THE VEHICLE IS CURRENTLY IN THE REPAIR FACILITY FOR THESE CURRENT ISSUES.

I HAVE HAD PROBLEMS WITH MY BRAKES SENSE I GOT MY VAN, THE PADS WEAR FAST AND LEAVE BLACK DIRT ALL OVERS THE WHEELS, AND NOTHING GETS DONE ABOUT IT. THE HEADLIGHTS I HAVE HAD TO REPLACE DRIVERS AND PASSENGERS SIDE AT LEAST 4 TIMES EACH, AND THEY JUST BURNT OUT AGAIN. NOW THE REAR CARGO DOOR LATCH HANDLE JUST FELL APART AND ITS ALL MADE OF PLASTIC AND COST A LOT TO FIX, I LOOK ONLINE AND THERE SEEM...

THE LOW BEAM HEADLIGHTS KEEP BURNING OUT. NUMEROUS TIMES A YEAR.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS AND THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 08/18/17*LJ *CN

TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE AND THE HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT, SINCE THERE WAS NO RECALL ON THE VEHICLE, THE CONTACT WOULD BE FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ...

COMPLAINT NUMBERS: 10967663, 10967668, 10967666 AND 10967670, WERE ALL FILED LESS THAN 24 HOURS AGO. ATTACHED IS MORE SUPPORTING DOCUMENTATION ON THE "7" ZENITH DRIVETRAIN FAILURES AND LACK OF SUPPORT FROM ZENITH DESPITE OUR REQUEST FOR SERVICE AND BEING UNDER WARRANTY. WE HAVE HAD TO PURCHASE OTHER CONVENTIONAL FUEL SHUTTLES IN ORDER TO RUN OUR OPERATION.

THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. ATTACHED IS THE PURCHASE INVOICES FROM THE MOST RECENT TWO ZENITH SHUTTLES AND OTHER SUPPORTING DOCUMENTS ON THE ZENITH DRIVETRAIN ISSUES WHICH ARE ALSO SUPPORTED IN THE OTHER TWO FILED COMPLAINTS OF #: 10967663, 66 AND 68 ...