2020 Ram Promaster 2500 Safety Report

The 2020 RAM ProMaster 2500 has a very limited safety data set available from NHTSA, with only 3 total complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported. This low complaint volume makes it difficult to draw definitive conclusions about widespread safety issues. The primary complaint category is POWER TRAIN, accounting for 2 out of 3 complaints, with one specific complaint referencing a recall (NHTSA Campaign Number: 23V301000) related to the accelerator pedal failing to respond while driving at 70 MPH. Another power train complaint describes an inability to shift into park and vibrations in the steering wheel while reversing. There are no recalls specifically listed for the 2020 RAM ProMaster 2500 in the provided data, although one complaint references a POWER TRAIN recall (23V301000) that the owner had been notified of but could not get repaired due to part unavailability. This suggests a potential disconnect between recall issuance and resolution for some owners. The low number of complaints and absence of official recalls in the provided data indicate that, based on this specific dataset, there are no widespread, officially recognized safety defects. NHTSA crash test ratings for the 2020 RAM ProMaster 2500 are not available (N/A) for Overall, Frontal, Side, or Rollover categories. This lack of crash test data means there is no independent assessment of its performance in simulated collision scenarios. Therefore, while the complaint data is minimal, the absence of crash test ratings leaves a significant gap in understanding the vehicle's passive safety performance. In summary, the 2020 RAM ProMaster 2500 shows a very low incidence of reported safety issues to NHTSA, with only 3 complaints. The most notable issues revolve around the POWER TRAIN, including accelerator pedal unresponsiveness and shifting problems, with one complaint directly referencing a recall. However, the complete lack of NHTSA crash test ratings means its crashworthiness remains unassessed by this agency.

Our recommendation: Given the very limited complaint data and absence of crash test ratings, potential buyers should be aware of the lack of comprehensive safety assessments, though reported issues are rare. Investigate any open recalls, especially regarding the power train, before purchase.