2021 Ram Promaster 2500 Safety Report
2021 RAM PROMASTER 2500 Safety Analysis
Safety Decision Cockpit for the 2021 Ram Promaster 2500
This page is the hub for deciding what to inspect next on the 2021 Ram Promaster 2500. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Low (0) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (4) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 1 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Power Train | Compare power train issues across vehicles. |
| Cleaner nearby model year | 2023 | Compare against the 2023 Ram Promaster 2500 with 2 complaints and 0 recalls. |
| Riskier nearby model year | 2015 | Check the 2015 Ram Promaster 2500 before buying across this generation. |
Ram Promaster 2500 Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ram Promaster 2500 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2020 Ram Promaster 2500 | 3 | 0 | Compare as a potentially cleaner alternative. |
| 2023 Ram Promaster 2500 | 2 | 0 | Compare as a potentially cleaner alternative. |
| 2015 Ram Promaster 2500 | 23 | 0 | Inspect as a potentially higher-complaint year. |
2021 Ram Promaster 2500 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2021 Ram Promaster 2500, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Power Train
2 owner complaints mention this component in the current safety profile.
All Power Train issues Ram onlyVisibility
1 owner complaint mention this component in the current safety profile.
All Visibility issues Ram onlySeats,Service Brakes
1 owner complaint mention this component in the current safety profile.
All Seats,Service Brakes issues Ram onlyAI Safety Analysis for the 2021 Ram Promaster 2500
Reliability Score
The 2021 Ram Promaster 2500 receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2021 Ram Promaster 2500
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Ram Promaster 2500:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Power Train Malfunction The vehicle experienced issues with the accelerator pedal response while driving uphill at 5 MPH, indicating potential power train problems. |
Medium | Occasional | 30k-60k miles |
| Brake Failure The brakes on this Ram Promaster 2500 failed completely, with the pedal going to the floor and not returning, highlighting a severe safety concern. |
High | Common | 0-100k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Ram Promaster 2500:
100% brake failure was reported.
Issues with the accelerator pedal were reported.
NHTSA Complaint Summaries for the 2021 Ram Promaster 2500
Below are complaint narratives filed by owners of the 2021 Ram Promaster 2500 with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 1 reported injuries or fatalities.
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, then the ve...
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passenger’s side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and adjusted the mirror. There were no warning lights illuminated. The local dealer wa...
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after placing the vehicle in reverse it failed to respond. There were no warning lights illum...
The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk. With no brakes, the vehicle crossed through a T intersection and came to an abrupt stop after crossing a ditch and then becoming lodged into a concrete drainage structure. T...
Frequently Asked Questions About the 2021 Ram Promaster 2500
Has the 2021 RAM PROMASTER 2500 been recalled?
No, the 2021 RAM PROMASTER 2500 has no recalls on record with NHTSA as of our latest data update.
How many complaints does the 2021 RAM PROMASTER 2500 have?
The 2021 RAM PROMASTER 2500 has 4 complaints filed with NHTSA. Of these, 1 involved crashes. 1 injuries and 0 deaths have been reported.
What is the safety rating for the 2021 RAM PROMASTER 2500?
The 2021 RAM PROMASTER 2500 does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2021 RAM PROMASTER 2500?
The most commonly reported problems with the 2021 RAM PROMASTER 2500 involve power train (2 complaints), visibility (1 complaints), seats,service brakes (1 complaints).
How many crash reports does the 2021 RAM PROMASTER 2500 have?
There are 1 crash reports associated with the 2021 RAM PROMASTER 2500 out of 4 total complaints (25.0% of complaints involved crashes).
How many fire reports does the 2021 RAM PROMASTER 2500 have?
There are no fire reports for the 2021 RAM PROMASTER 2500 in the NHTSA database.
Are there any deaths reported for the 2021 RAM PROMASTER 2500?
No deaths have been reported in NHTSA complaints for the 2021 RAM PROMASTER 2500.
How many injuries are reported for the 2021 RAM PROMASTER 2500?
1 injury has been reported in NHTSA complaints for the 2021 RAM PROMASTER 2500. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2021 RAM PROMASTER 2500?
Based on NHTSA data, the 2021 RAM PROMASTER 2500 is research thoroughly before purchasing. It has 4 complaints, 0 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2021 RAM PROMASTER 2500?
The components with the most failures on the 2021 RAM PROMASTER 2500 are: 1. POWER TRAIN (2 complaints), 2. VISIBILITY (1 complaints), 3. SEATS,SERVICE BRAKES (1 complaints). POWER TRAIN is the single most-reported problem area with 2 complaints.
What should I know before buying a 2021 RAM PROMASTER 2500?
Be cautious of potential power train and brake issues. Consider a thorough inspection before purchasing. The 2021 RAM PROMASTER 2500 has 4 NHTSA complaints and 0 recalls on record.
How reliable is the 2021 RAM PROMASTER 2500?
The 2021 RAM PROMASTER 2500 receives a reliability score of 85/100, indicating above-average reliability. This is based on 4 owner complaints, 0 recalls, and 1 crash/fire reports in the NHTSA database. Key known issues include Power Train Malfunction and Brake Failure.
What are the known issues with the 2021 RAM PROMASTER 2500?
Known issues with the 2021 RAM PROMASTER 2500 include: Power Train Malfunction, Brake Failure. These are based on patterns found across 4 NHTSA complaints.
Are there known issues with the power train?
Yes, there have been reports of accelerator pedal response issues at low speeds.
What about the brakes?
There have been reports of complete brake failure, which is a serious safety concern.
Is this vehicle safe to drive?
Given the reported issues, it's advisable to have a professional inspection before driving.
Buyer Advice
Our recommendation: Be cautious of potential power train and brake issues. Consider a thorough inspection before purchasing.
NHTSA Data Summary for 2021 Ram Promaster 2500
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Ram Promaster 2500. The data includes 4 consumer complaints filed by vehicle owners, 0 manufacturer-initiated safety recalls, 1 reported crashes, 1 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16