2020 Tesla Model 3 Safety Report
2020 Tesla Model 3 Safety Analysis
Safety Decision Cockpit for the 2020 Tesla Model 3
This page is the hub for deciding what to inspect next on the 2020 Tesla Model 3. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (20) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | High (419) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 52 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Forward Collision Avoidance | Compare forward collision avoidance issues across vehicles. |
| Cleaner nearby model year | 2017 | Compare against the 2017 Tesla Model 3 with 24 complaints and 14 recalls. |
| Riskier nearby model year | 2018 | Check the 2018 Tesla Model 3 before buying across this generation. |
Tesla Model 3 Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Tesla Model 3 years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2021 Tesla Model 3 | 630 | 20 | Inspect as a potentially higher-complaint year. |
| 2019 Tesla Model 3 | 574 | 21 | Inspect as a potentially higher-complaint year. |
| 2022 Tesla Model 3 | 734 | 16 | Inspect as a potentially higher-complaint year. |
| 2018 Tesla Model 3 | 955 | 18 | Inspect as a potentially higher-complaint year. |
| 2023 Tesla Model 3 | 396 | 10 | Compare as a potentially cleaner alternative. |
| 2017 Tesla Model 3 | 24 | 14 | Compare as a potentially cleaner alternative. |
2020 Tesla Model 3 Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Tesla Model 3, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Forward Collision Avoidance
70 owner complaints mention this component in the current safety profile.
All Forward Collision Avoidance issues Tesla onlyUnknown Or Other
32 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Tesla onlyVehicle Speed Control,Forward Collision Avoidance
24 owner complaints mention this component in the current safety profile.
All Vehicle Speed Control,Forward Collision Avoidance issues Tesla onlyService Brakes,Forward Collision Avoidance
18 owner complaints mention this component in the current safety profile.
All Service Brakes,Forward Collision Avoidance issues Tesla onlySuspension
16 owner complaints mention this component in the current safety profile.
All Suspension issues Tesla onlyVehicle Speed Control
14 owner complaints mention this component in the current safety profile.
All Vehicle Speed Control issues Tesla onlyAI Safety Analysis for the 2020 Tesla Model 3
Reliability Score
The 2020 Tesla Model 3 receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2020 Tesla Model 3
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2020 Tesla Model 3
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Tesla Model 3:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Forward Collision Avoidance Forward Collision Avoidance systems can sometimes trigger false alarms, leading to abrupt braking. |
Medium | Common | 30k-60k miles |
| Suspension Issues Control arms have shown premature wear, causing unusual noises and steering lag. |
High | Common | 30k-60k miles |
| Adaptive Cruise Control Adaptive cruise control can cause sudden braking, potentially leading to unsafe driving conditions. |
Medium | Common | 30k-60k miles |
| Tire Pressure Monitoring Tire pressure monitoring and regulating systems are subject to recalls, affecting reliability. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Tesla Model 3:
Forward Collision Avoidance systems are effective but can sometimes trigger false alarms, leading to abrupt braking.
Suspension issues, particularly with control arms, have been reported, causing unusual noises and steering lag.
Adaptive cruise control can cause sudden braking, and Full Self-Driving (FSD) has been reported to cross lane markings at night.
Tire pressure monitoring and regulating systems are subject to recalls, affecting reliability.
Recall Details for the 2020 Tesla Model 3
The following 20 recalls have been issued for the 2020 Tesla Model 3 by NHTSA:
Summary: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence: Driving with improperly inflated tires increases the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Summary: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Summary: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Summary: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traf...
Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Consequence: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Remedy: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall superse...
Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Reca...
Summary: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Summary: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Consequence: Failing to stop at a stop sign can increase the risk of a crash.
Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Summary: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Summary: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Summary: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Summary: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Summary: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
NHTSA Complaint Summaries for the 2020 Tesla Model 3
Below are complaint narratives filed by owners of the 2020 Tesla Model 3 with the National Highway Traffic Safety Administration. 5 complaints involved crashes. 5 reported injuries or fatalities.
My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picking...
When adaptive cruise control is enabled (Autopilot, not equipped with Full Self Driving) car will sometimes brake hard as if there is an obstacle ahead, with the words "Curve Assist Active" flashing on the screen. Seems to happen most often on state highways, vs interstate. In one case last night car slowed from 65mph to 30mph, on a straight road, with no object ahead. Thankfully no cars were ...
Issue 1: While using Full Self-Driving (Supervised) at night on a two-lane road with a straight lane and a turn lane, the vehicle crossed the white lane markings and drifted into the adjacent lane. I had to manually intervene to correct many times. This happens regulary at night. I clean the lenses on the cameras but it doesn't reslove the issue. Issue 2: While using Full Self-Driving (Supervise...
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt m...
Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Description: The vehicle (Tesla Model 3, FSD Supervised) attempted an unprotected left turn. The system identified a gap but paused excessively before initiating the maneuver. After the pause—when the gap was no longer safe—the system proceeded to turn anyway, directly into the path of a sp...
The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs during normal driving and is accompanied by clunking, which concerns me about potential control arm failure and loss of vehicle control. My vehicle is only 40k miles and it’s a very common issue that Tesla gets to make money on. Kind of funny it happens to everyone right when the warr...
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. Diagnosis at Tesla service center showed front upper control arms assemblies (left and right), lower lateral link, and front lower compliance link (left and right) required replacement. Of note: upper control arm assemblies were previously replaced under warranty in November 2021 at...
Vehicle Information: 2020 Tesla Model 3 AWD (Leased) Full Self-Driving (FSD) enabled Summary of Safety Issue: While Full Self-Driving (FSD) was engaged, the vehicle failed to detect roadside infrastructure and collided with multiple fixed objects, including a route sign board, a walkway sign board, and an underground electrical cable. The system did not provide adequate warnings or corrective act...
After loading our two children ages 2 and 5 in to vehicle and securing in car seats, the car doors were closed and would not reopen. The children were unable to open the doors themselves. The trunk and other entries did not open. There was no obvious way to open the doors or the issue the car was experiencing. The battery cover would not open. Eventually after I searched the Internet I determined ...
The newer versions of FSD do not allow driver control of the max speed. The current versions allow you to set a maximum speed with a scroll wheel on the steering wheel.
The car has message saying "Safety Restraint System issue" . There has been no event to cause this. No recent MVA or any stress or damaging incident to the seat belt or seat in general. Reviewing this on the internet, this is a common defect on Tesla's. The company won't fix it unless you pay them to do so which is crazy considering it is a defect in their safety system. And a well known one to ...
Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving.
I recently purchased a 2020 Tesla Model 3 Long Range AWD (VIN [XXX] internal systems and service records show that all recalls for this vehicle have been completed and closed. However, the NHTSA VIN lookup still shows seven open recalls. This is causing a major issue because I am participating in a California clean transportation incentive program (Replace Your Ride), which requires that all reca...
Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering wheel resulting in black eyes, swollen nose, cuts on my face and a concussion. Yes, the airbags clearly did not deploy during crash No No
The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to open when the trunk release was engaged using the mobile application, the instrument panel, or the trunk release button. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back ...
My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front end—conditions that affect the vehicle’s abi...
While driving my Tesla Model 3 with self-driving engaged in excellent conditions, the car suddenly braked to a full stop. There was no apparent reason to do so and the driver did nothing. The road ahead was free of traffic, and no obstacles, pedestrians or animals were visible. It was possible to resume driving by turning self-driving off. Tesla forums online show many instances of others repo...
The complaint was filed on behalf of the contact's daughter. The contact's daughter owned a 2020 Tesla Model 3. The contact stated that while the contact's daughter was driving at 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the contact's daughter stated that the brake pedal felt spongy and unusual. The contact's daughter stated th...
I am writing to formally report a critical safety incident involving my 2020 Tesla Model 3, where the bumper detached while driving through a puddle of water on Oct 9th, 2025. This occurred on a busy street, and fortunately, another driver alerted me just in time, averting a potentially serious accident. Following the incident, I arranged for my vehicle to be towed to a Tesla-authorized collisio...
Incident #1 Vehicle sitting at a red light. After several seconds the vehicle operating under Tesla FSD suddenly started to drive as if the light had turned green, which it had not. I stopped it immediately. Incident #2 Vehicle was stopped a t a red light and started forward again as it the light had changed but had not. I noticed a flashing red light at the next intersection a few hundred feet a...
Showing 20 of 419 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2020 Tesla Model 3
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Electrical System:Adas:Driver Monitoring:Software
Opened 2024-04-25
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the saf...
Component: Electrical System:Adas
Opened 2025-10-07
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 par...
Component: Electrical System:Adas:Autonomous/Self Driving
Opened 2025-01-06 · Closed 2026-04-03
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consu...
Component: Electrical System:Adas
Opened 2024-10-17 · Closed 2026-03-18
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document,...
Component: Equipment:Recreational Vehicle/Trailer:120/240 Vac Electrical System:Receptacle
Opened 2021-12-21 · Closed 2023-05-26
The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 was prompted by the receipt of Vehicle Owners Questionnaire (VOQ) 11439598 from the owner of a 2021 ...
Component: Electrical System:Adas
Opened 2021-08-13 · Closed 2022-06-08
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or...
Component: Electrical System:Adas
Opened 2026-03-18
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates ...
Component: Electrical System
Opened 2022-06-08 · Closed 2024-04-25
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver e...
Component: Vehicle Speed Control
Opened 2023-06-29
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
Component: Unknown Or Other
Opened 2023-04-07 · Closed 2026-03-18
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver ped...
Component: Electrical System:Propulsion System
Opened 2023-01-27 · Closed 2023-08-07
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe...
Component: Electrical System:Adas
Opened 2025-08-20
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were su...
Frequently Asked Questions About the 2020 Tesla Model 3
Has the 2020 TESLA MODEL 3 been recalled?
Yes, the 2020 TESLA MODEL 3 has 20 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 TESLA MODEL 3 have?
The 2020 TESLA MODEL 3 has 419 complaints filed with NHTSA. Of these, 50 involved crashes. 29 injuries and 2 deaths have been reported.
What is the safety rating for the 2020 TESLA MODEL 3?
The 2020 TESLA MODEL 3 received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 5/5.
What are the most common problems with the 2020 TESLA MODEL 3?
The most commonly reported problems with the 2020 TESLA MODEL 3 involve forward collision avoidance (70 complaints), unknown or other (32 complaints), vehicle speed control,forward collision avoidance (24 complaints). Other affected components include service brakes,forward collision avoidance, suspension, vehicle speed control.
How many crash reports does the 2020 TESLA MODEL 3 have?
There are 50 crash reports associated with the 2020 TESLA MODEL 3 out of 419 total complaints (11.9% of complaints involved crashes).
How many fire reports does the 2020 TESLA MODEL 3 have?
There are 2 fire reports for the 2020 TESLA MODEL 3 out of 419 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2020 TESLA MODEL 3?
Yes, 2 deaths have been reported in NHTSA complaints for the 2020 TESLA MODEL 3. These are self-reported by complainants and do not imply the vehicle caused the death.
How many injuries are reported for the 2020 TESLA MODEL 3?
29 injuries have been reported in NHTSA complaints for the 2020 TESLA MODEL 3. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2020 TESLA MODEL 3?
Based on NHTSA data, the 2020 TESLA MODEL 3 is proceed with caution. It has 419 complaints, 20 recalls, and a excellent (5/5) safety rating. Note: 2 death(s) have been reported. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 TESLA MODEL 3?
The components with the most failures on the 2020 TESLA MODEL 3 are: 1. FORWARD COLLISION AVOIDANCE (70 complaints), 2. UNKNOWN OR OTHER (32 complaints), 3. VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE (24 complaints), 4. SERVICE BRAKES,FORWARD COLLISION AVOIDANCE (18 complaints), 5. SUSPENSION (16 complaints). FORWARD COLLISION AVOIDANCE is the single most-reported problem area with 70 complaints.
What should I know before buying a 2020 TESLA MODEL 3?
Consider the potential for false alarms in Forward Collision Avoidance systems and be cautious with Full Self-Driving (FSD) at night. Regular maintenance, especially of the suspension, is crucial. The 2020 TESLA MODEL 3 has 419 NHTSA complaints and 20 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2020 TESLA MODEL 3?
The 2020 TESLA MODEL 3 receives a reliability score of 85/100, indicating above-average reliability. This is based on 419 owner complaints, 20 recalls, and 52 crash/fire reports in the NHTSA database. Key known issues include Forward Collision Avoidance and Suspension Issues.
What are the known issues with the 2020 TESLA MODEL 3?
Known issues with the 2020 TESLA MODEL 3 include: Forward Collision Avoidance, Suspension Issues, Adaptive Cruise Control, Tire Pressure Monitoring. These are based on patterns found across 419 NHTSA complaints. 20 of these patterns resulted in formal recalls.
Can the Forward Collision Avoidance system sometimes cause false alarms?
Yes, it can trigger false alarms, leading to abrupt braking.
What are the common issues with the suspension?
Control arms have shown premature wear, causing unusual noises and steering lag.
Are there any recalls related to tire pressure monitoring?
Yes, tire pressure monitoring and regulating systems are subject to recalls.
Buyer Advice
Our recommendation: Consider the potential for false alarms in Forward Collision Avoidance systems and be cautious with Full Self-Driving (FSD) at night. Regular maintenance, especially of the suspension, is crucial.
NHTSA Data Summary for 2020 Tesla Model 3
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Tesla Model 3. The data includes 419 consumer complaints filed by vehicle owners, 20 manufacturer-initiated safety recalls, 50 reported crashes, 2 fire incidents, 29 reported injuries, and 2 fatalities associated with this vehicle.
The NHTSA has assigned the 2020 Tesla Model 3 an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 5 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16