2017 Toyota Rav4 Safety Report

The 2017 Toyota RAV4 presents a mixed safety picture, with a significant number of consumer complaints despite a lack of formal NHTSA crash test ratings for this specific model year. With 298 total complaints, including 28 injuries and 2 deaths, there are clear areas of concern. The most frequently reported issues revolve around the ELECTRICAL SYSTEM (73 complaints), SERVICE BRAKES (24 complaints), and EXTERIOR LIGHTING (23 complaints). A critical safety concern is highlighted by the recall (NHTSA Campaign Number: 23V734000) related to the 12-volt battery, where improper fitment could lead to a short circuit and fire risk, directly correlating with several consumer complaints describing vehicle fires originating in the battery area. This recall has also generated numerous complaints about parts unavailability and dealer refusal to perform repairs, indicating an ongoing safety risk for owners. Beyond the electrical system, complaints detail issues with the Pre-Collision System (PCS) engaging unnecessarily, leading to sudden braking and potential accidents, as well as adaptive cruise control malfunctions causing erratic acceleration and braking. Brake system failures, even after component replacement, are also reported, indicating potential underlying defects. The vehicle has also been subject to two other recalls: one for incorrect load carrying capacity labels (NHTSA Campaign Number: 19V874000) which could lead to overloading and increased crash risk, and another for improperly inflated spare tires (NHTSA Campaign Number: 17V205000) which could also increase crash risk. While NHTSA crash test ratings are not available for this specific model year, the high volume of complaints, particularly those related to critical safety systems like braking and electrical, warrants caution. The overall safety profile suggests that while the RAV4 is generally perceived as reliable, specific component failures, particularly within the electrical system and advanced driver-assistance features, pose significant safety risks. The 2 deaths and 28 injuries reported among the 298 complaints underscore the severity of some of these issues. The ongoing challenges with recall repairs for the battery issue further exacerbate the safety concerns, leaving owners potentially exposed to fire hazards. Prospective buyers should be aware of these documented problems and ensure all recalls have been addressed.

Our recommendation: Given the significant number of safety complaints, particularly concerning the electrical system and braking, and the critical battery fire recall, thoroughly verify that all recalls have been completed before purchasing a 2017 Toyota RAV4, and be aware of potential issues with advanced safety features.