2019 Ford Explorer Safety Report

The 2019 Ford Explorer presents a mixed safety picture, achieving excellent crash test ratings from NHTSA but burdened by a significant number of consumer complaints and multiple recalls, particularly concerning structural integrity. The vehicle received a perfect 5-star overall safety rating, with 5 stars in frontal and side crash tests, and a respectable 4 stars in rollover. This indicates strong performance in protecting occupants during collisions. However, NHTSA has recorded 264 total complaints, with 2 crashes and 5 injuries, suggesting real-world safety concerns beyond controlled crash tests. A major area of concern is the vehicle's structure, which accounts for a dominant 127 complaints. This is directly reflected in multiple recalls, including NHTSA Campaign Number 24V031000 (STRUCTURE) regarding A-pillar trim retention clips, and another recall for roof rail covers detaching. Many complaints detail loose or detached A-pillar and B-pillar trim, creating potential road hazards and wind noise. The suspension system is also a notable issue, with 28 complaints under 'POWER TRAIN' and 5 under 'SUSPENSION', and a specific recall (NHTSA Campaign Number 24V031000) for rear suspension toe links fracturing, which can lead to a loss of steering control and increased crash risk. Beyond structural and suspension issues, other complaints highlight problems with the powertrain (28 complaints), electrical system (12 complaints), and engine (8 complaints). Specific examples include torque converter failure around 60,000 miles and intermittent starting issues. While the high crash test ratings provide reassurance in impact scenarios, the numerous recalls and widespread complaints, especially regarding structural components detaching, indicate potential long-term reliability and safety concerns that prospective buyers should be aware of. The recurring theme of parts unavailability for recall repairs further exacerbates these issues for owners.

Our recommendation: While the 2019 Ford Explorer boasts excellent crash test ratings, prospective buyers should be aware of numerous structural and suspension-related recalls and complaints; ensure all recall repairs are completed and thoroughly inspect exterior trim and suspension components.