2017 Ford Explorer Safety Report
2017 Ford Explorer: Strong Crash Ratings Undermined by Numerous Structural and Suspension Recalls, High Complaint Volume
AI Safety Analysis for the 2017 Ford Explorer
Reliability Score
The 2017 Ford Explorer receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2017 Ford Explorer
The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Ford Explorer:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Rear Suspension Toe Link Fracture Multiple recalls (e.g., NHTSA Campaign Numbers 17V209000, 19V435000, 20V675000) address rear suspension toe links fracturing, leading to loss of steering control and increased crash risk. This issue is frequently cited in owner complaints, with reports of failures at various speeds. |
High | Common | variable miles |
| A-Pillar And B-Pillar Trim Detachment Several recalls (e.g., NHTSA Campaign Numbers 16V643000, 24V031000, 25V347000) relate to exterior trim pieces, specifically A-pillar and B-pillar covers, detaching while driving. This creates a road hazard and is a very common complaint, with some owners reporting parts still unavailable for recall repairs. |
Medium | Common | variable miles |
| Roof Rail Cover Detachment A recall (NHTSA Campaign Number 19V872000) addresses roof rail covers detaching, posing a road hazard. This is also mentioned in owner complaints, indicating the recall may not have fully resolved the issue for all vehicles. |
Medium | Occasional | variable miles |
| Internal Water Pump Failure Complaints detail internal water pump failures leading to coolant mixing with engine oil, resulting in catastrophic engine failure and seizure. This is a costly repair due to the pump's location inside the engine. |
High | Occasional | 60000-100000 miles |
| Engine Block Heater Short Circuit A recall (NHTSA Campaign Number 22V821000) warns of an electrical short circuit in the engine block heater, increasing the risk of fire. While less frequent in complaints, the fire risk makes it a high-severity issue. |
High | Rare | variable miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Ford Explorer:
The most reported issue, with 550 complaints, primarily involves exterior trim detachment (A-pillar, B-pillar, roof rails) and general body integrity concerns, often linked to multiple recalls.
With 129 complaints, engine issues include internal water pump failures leading to coolant leaks and catastrophic engine damage, as well as misfires and hard starts.
70 complaints relate to the power train, which can encompass transmission issues, though specific patterns are less clear than other categories.
Despite numerous recalls, 28 complaints specifically mention suspension issues, often related to the rear toe link fracturing and subsequent loss of control or abnormal noises/vibrations.
40 complaints are for steering, including issues potentially related to the steering gear heat shield corrosion recall (NHTSA Campaign Number 17V085000) leading to increased steering effort.
Frequently Asked Questions About the 2017 Ford Explorer
Is the 2017 Ford Explorer safe?
Based on NHTSA data, the 2017 Ford Explorer received excellent crash test ratings, scoring 5 stars overall, frontal, and side, with 4 stars for rollover. However, it has a high volume of 1597 owner complaints and 13 recalls, many addressing critical structural and suspension components that can lead to loss of control or create road hazards. While it performs well in controlled crash tests, its long-term reliability and integrity of certain components are significant concerns.
What are common problems with the 2017 Ford Explorer?
The most reported issues for the 2017 Ford Explorer are related to 'STRUCTURE' (550 complaints), primarily involving the detachment of exterior trim pieces like A-pillar, B-pillar, and roof rail covers. Other common problems include rear suspension toe link fractures, internal water pump failures leading to engine damage, and various engine-related complaints.
How many recalls does the 2017 Ford Explorer have?
The 2017 Ford Explorer has a significant recall history with 13 recalls issued by NHTSA. These recalls address critical issues such as fracturing rear suspension toe links, detaching exterior trim pieces (A-pillar, B-pillar, roof rails), engine block heater short circuits, and sharp edges on power front seat frames.
Are there any fire risks with the 2017 Ford Explorer?
Yes, there is a known fire risk associated with the 2017 Ford Explorer. NHTSA Campaign Number 22V821000 addresses an electrical short circuit in the engine block heater that can increase the risk of a fire. Additionally, NHTSA complaint data shows 10 reported fires for this model year.
What should I look out for when buying a used 2017 Ford Explorer?
When considering a used 2017 Ford Explorer, pay close attention to the condition of the exterior trim (A-pillars, B-pillars, roof rails) for signs of looseness or previous detachment. Have the suspension thoroughly inspected for any signs of wear or damage, particularly the rear toe links. Inquire about the vehicle's recall history and ensure all 13 recalls, especially those related to suspension and structural components, have been completed. Also, check for any signs of engine coolant leaks or unusual engine noises, which could indicate a failing internal water pump.
Buyer Advice
Our recommendation: Given the high number of recalls and structural complaints, a pre-purchase inspection by a trusted mechanic is crucial, focusing on suspension integrity and exterior trim security. Ensure all 13 recalls have been addressed before purchase.
NHTSA Data Summary for 2017 Ford Explorer
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Ford Explorer. The data includes 1597 consumer complaints filed by vehicle owners, 13 manufacturer-initiated safety recalls, 32 reported crashes, 10 fire incidents, 49 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2017 Ford Explorer an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.