2015 Ford Flex Safety Report

The 2015 Ford Flex presents a mixed safety picture, with a notable emphasis on back-over prevention system issues and steering concerns, despite a relatively low overall complaint count. With 93 total complaints, 0 crashes, 2 fires, and 1 injury reported to NHTSA, the vehicle's direct involvement in severe incidents appears limited. However, the high number of complaints related to 'BACK OVER PREVENTION' (16 complaints) and 'STEERING' (16 complaints) indicates persistent problems in these areas. The 'BACK OVER PREVENTION' issues are directly addressed by a recall (25V695000) concerning rearview camera malfunctions, which can significantly reduce driver visibility and increase crash risk. Many complaints highlight the unavailability of parts for this recall, leaving owners with unresolved safety concerns. Recall history for the 2015 Ford Flex includes four distinct campaigns, addressing critical safety components. Beyond the rearview camera recall, there's a recall for potential rear suspension toe link fracture (affecting handling and increasing crash risk), a fuel pump recall for 3.5L GTDI Ecoboost engines (leading to engine stall), and a parking brake recall (risk of vehicle rollaway). These recalls cover fundamental safety systems, suggesting that while the overall complaint volume is not exceptionally high, the nature of the identified defects is serious. The 'FUEL/PROPULSION SYSTEM' component also accounts for 12 complaints, aligning with the fuel pump recall. Crash test performance data from NHTSA is not available for the 2015 Ford Flex for Overall, Frontal, or Side categories, which is a significant gap in assessing its passive safety. However, it received a 4-star rating for Rollover, indicating an average performance in this specific area. The lack of comprehensive crash test data makes it challenging to fully evaluate the vehicle's occupant protection capabilities in various collision scenarios. The prevalence of steering complaints, some describing complete loss of power steering, is particularly concerning given the potential for immediate loss of vehicle control. In summary, while the 2015 Ford Flex has a low number of reported crashes and injuries, its safety profile is impacted by critical, recurring issues in back-over prevention and steering, as evidenced by NHTSA complaints and multiple recalls. The ongoing unavailability of recall parts for the rearview camera is a significant concern, leaving a known safety defect unaddressed for many owners. The absence of comprehensive crash test ratings further complicates a full safety assessment.

Our recommendation: Given the significant safety recalls, particularly the unresolved rearview camera issue due to parts unavailability, and reports of power steering loss, potential buyers should ensure all recalls have been addressed and thoroughly inspect the steering and rearview camera system before purchase.