2015 Ford Flex Safety Report
2015 Ford Flex Safety Report
Safety Decision Cockpit for the 2015 Ford Flex
This page is the hub for deciding what to inspect next on the 2015 Ford Flex. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (4) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (93) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 2 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Back Over Prevention | Compare back over prevention issues across vehicles. |
| Cleaner nearby model year | 2017 | Compare against the 2017 Ford Flex with 37 complaints and 4 recalls. |
| Riskier nearby model year | 2019 | Check the 2019 Ford Flex before buying across this generation. |
Ford Flex Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ford Flex years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2016 Ford Flex | 76 | 3 | Compare as a potentially cleaner alternative. |
| 2017 Ford Flex | 37 | 4 | Compare as a potentially cleaner alternative. |
| 2018 Ford Flex | 48 | 3 | Compare as a potentially cleaner alternative. |
| 2019 Ford Flex | 187 | 4 | Inspect as a potentially higher-complaint year. |
2015 Ford Flex Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2015 Ford Flex, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Back Over Prevention
16 owner complaints mention this component in the current safety profile.
All Back Over Prevention issues Ford onlySteering
16 owner complaints mention this component in the current safety profile.
All Steering issues Ford onlyFuel/Propulsion System
12 owner complaints mention this component in the current safety profile.
All Fuel/Propulsion System issues Ford onlyUnknown Or Other
9 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Ford onlySuspension
7 owner complaints mention this component in the current safety profile.
All Suspension issues Ford onlyElectrical System
5 owner complaints mention this component in the current safety profile.
All Electrical System issues Ford onlyAI Safety Analysis for the 2015 Ford Flex
Reliability Score
The 2015 Ford Flex receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2015 Ford Flex
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2015 Ford Flex
The following issues have been identified from NHTSA complaint data and owner reports for the 2015 Ford Flex:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Back Over Prevention System The back over prevention system, including the rear-view camera, has been reported to frequently malfunction, causing issues such as inoperability, display errors, and intermittent functionality. |
Medium | Common | 30k-60k miles |
| Suspension Suspension recalls, particularly for rear components, have been reported, affecting the stability and safety of the vehicle. |
Medium | Common | 30k-60k miles |
| Fuel System Delivery Fuel system delivery issues, particularly with the fuel pump, have been reported, leading to potential engine stalling or performance issues. |
Low | Common | 30k-60k miles |
| Parking Brake Parking brake recalls have been reported, though less frequently than other issues. |
Low | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2015 Ford Flex:
Issues with the back over prevention system, including the rear-view camera, are the most common problems reported.
Suspension issues, particularly for rear components, are the second most common problems reported.
Fuel system delivery issues, particularly with the fuel pump, are less common but still reported.
Parking brake issues are the least common but still reported.
Recall Details for the 2015 Ford Flex
The following 4 recalls have been issued for the 2015 Ford Flex by NHTSA:
Summary: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer servi...
Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Summary: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number ...
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
NHTSA Complaint Summaries for the 2015 Ford Flex
Below are complaint narratives filed by owners of the 2015 Ford Flex with the National Highway Traffic Safety Administration.
My 2015 Ford Flex is affected by recall 25V695 for the rear view camera inspection. I contacted my local Ford dealership to have the recall addressed and was told that no remedy parts are available at any dealership. They could not provide a timeline for when parts would be in stock. This vehicle is part of my commercial fleet and cannot be operated or rented until the recall is resolved. I am los...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera intermittently failed to opera...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back-over prevention camera shut off intermittently. The d...
The contact owns a 2015 Ford Flex. The contact stated that in the past 6 months, the rear-view camera was frequently inoperable. The contact stated that the failure of the camera was intermittent at first. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted once the failure became more frequent. The camera failure became more...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactu...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wa...
The contact owns a 2015 Ford Flex. The contact stated that the rear-view camera image was displayed upside down or sideways and was intermittently flashing. The contact experienced dizziness while viewing the camera display. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were not yet available. T...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and stated that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response, and th...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that while in reverse(R), the rearview camera would display a blank or distorted image. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ...
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera went black or displayed a message...
The contact owns a 2015 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside-down. There were static lines on the screen, and the camera became inoperable. The message to “Contact Dealer” was displayed. The local dealer was contacted, and it was determined that the camera needed to be replaced. The dealer informed the contact that parts were on backorder. T...
I am having the same issues that were recalled in the 2019 Ford Flex backup camera. My 2015 Ford Flex backup camera is malfunctioning, going black, flipping the image and flashing randomly. It has progressively gotten worse.
I contacted Ford about my issue when I learned that recalls on other Ford products were issued for my fault. I was told that there was no recall for this issue and they would only fix it if I paid for it. Since then a recall for 2015 Ford Flex has finally been issued. My 2015 Ford Flex is experiencing backup camera issues the same as reported in the 2015 Flex recall issued earlier this year. I hav...
back up camera works intermittently. black screen, camera not available, works for short period of time then goes blank, and upside down camera have all been exhibited .
The contact owns a 2015 Ford Flex. The contact stated that while reversing, the back-over prevention screen failed to function as intended. Additionally, the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The fa...
Steering Service Fault and Avancetrac Service popped up while driving, vehicle has 110k miles. Lost all power steering, so we pulled off into the closest parking lot. Code U3000 pulled up with a code reader, waiting to have vehicle towed to Ford for a solution.
The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "Power Steering Assist Fault" message was displayed. During the first failure, the contact pulled over to the side of the road and the vehicle was towed to a dealer; however, failure was no dupli...
The back up camera has been malfunctioning for nearly two years; if T something that happens randomly I contacted Ford and they said it’s my responsibility to get it repaired because it’s not an issue on our 2015 Ford Flex when in fact many 2015 Ford Flex were recalled for the same issue I have images of the malfunction proving the problem
The rear backup camera works intermittently and often the screen will display a message that 'Camera is unavailable. Please contact your dealership.' At this point, the camera does not work and the screen will not display the view.
The contact owns a 2015 Ford Flex. The contact stated while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure had occurred several times. The contact stated that occasionally the images were displayed upside down. In addition, the contact stated that occasionally the back over prevention camera failed to turn off. The vehicle was taken to the ...
Showing 20 of 93 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2015 Ford Flex
Has the 2015 FORD FLEX been recalled?
Yes, the 2015 FORD FLEX has 4 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2015 FORD FLEX have?
The 2015 FORD FLEX has 93 complaints filed with NHTSA. None of the complaints involved crashes. 1 injuries and 0 deaths have been reported.
What is the safety rating for the 2015 FORD FLEX?
The 2015 FORD FLEX does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2015 FORD FLEX?
The most commonly reported problems with the 2015 FORD FLEX involve back over prevention (16 complaints), steering (16 complaints), fuel/propulsion system (12 complaints). Other affected components include unknown or other, suspension, electrical system.
How many crash reports does the 2015 FORD FLEX have?
There are no crash reports associated with the 2015 FORD FLEX in the NHTSA database.
How many fire reports does the 2015 FORD FLEX have?
There are 2 fire reports for the 2015 FORD FLEX out of 93 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2015 FORD FLEX?
No deaths have been reported in NHTSA complaints for the 2015 FORD FLEX.
How many injuries are reported for the 2015 FORD FLEX?
1 injury has been reported in NHTSA complaints for the 2015 FORD FLEX. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2015 FORD FLEX?
Based on NHTSA data, the 2015 FORD FLEX is research thoroughly before purchasing. It has 93 complaints, 4 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2015 FORD FLEX?
The components with the most failures on the 2015 FORD FLEX are: 1. BACK OVER PREVENTION (16 complaints), 2. STEERING (16 complaints), 3. FUEL/PROPULSION SYSTEM (12 complaints), 4. UNKNOWN OR OTHER (9 complaints), 5. SUSPENSION (7 complaints). BACK OVER PREVENTION is the single most-reported problem area with 16 complaints.
What should I know before buying a 2015 FORD FLEX?
Ensure your 2015 Ford Flex is up to date with all recalls, especially those related to the back over prevention system and suspension. The 2015 FORD FLEX has 93 NHTSA complaints and 4 recalls on record.
How reliable is the 2015 FORD FLEX?
The 2015 FORD FLEX receives a reliability score of 85/100, indicating above-average reliability. This is based on 93 owner complaints, 4 recalls, and 2 crash/fire reports in the NHTSA database. Key known issues include Back over prevention system and Suspension.
What are the known issues with the 2015 FORD FLEX?
Known issues with the 2015 FORD FLEX include: Back over prevention system, Suspension, Fuel system delivery, Parking brake. These are based on patterns found across 93 NHTSA complaints. 4 of these patterns resulted in formal recalls.
What are the most common issues with the 2015 Ford Flex?
The most common issues are with the back over prevention system, including the rear-view camera, and suspension problems, particularly for rear components.
Are there any recalls for the 2015 Ford Flex?
Yes, there are recalls for the back over prevention system, suspension, and fuel system delivery issues.
What should I do if I experience issues with my 2015 Ford Flex?
Contact your local Ford dealership to address any issues, especially if they are related to recalls.
Buyer Advice
Our recommendation: Ensure your 2015 Ford Flex is up to date with all recalls, especially those related to the back over prevention system and suspension.
NHTSA Data Summary for 2015 Ford Flex
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2015 Ford Flex. The data includes 93 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, 2 fire incidents, 1 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-15