2017 Ford Flex Safety Report

The 2017 Ford Flex presents a mixed safety picture, with several critical recalls addressing significant crash risks, but a relatively low number of overall complaints for its age. NHTSA data shows 37 total complaints, with 2 crashes and 2 injuries reported, but no fatalities or fires. The vehicle received a 4-star rollover rating from NHTSA, but no frontal, side, or overall crash test ratings are available, which is a notable gap in its safety profile. Common complaint patterns revolve heavily around issues that have also been subject to recalls. For instance, 'BACK OVER PREVENTION' (rearview camera issues) accounts for 2 complaints and is directly addressed by recall 25V695000, which warns of increased crash risk due to a failing camera. Similarly, 'SUSPENSION' issues, with 9 complaints, align with recall 20V072000 concerning fracturing rear toe links that can cause sudden handling changes and increase crash risk. 'STRUCTURE' complaints, specifically regarding B-Pillar door trim detachment, are also covered by recall 25V732000, posing a road hazard. The recall history for the 2017 Ford Flex is significant, with 4 recalls addressing serious safety concerns. These include potential B-Pillar door trim detachment (25V732000), rearview camera failure (25V695000), rear suspension toe link fracture (20V072000), and an engine oil leak that increases fire risk (17V572000). The presence of these recalls, particularly those related to vehicle control and visibility, indicates that while the complaint volume is low, the identified issues are severe. The lack of comprehensive crash test ratings makes it difficult to fully assess its passive safety performance beyond the rollover risk.

Our recommendation: Given the critical safety recalls and the lack of comprehensive crash test data, potential buyers should ensure all recalls have been completed and consider a pre-purchase inspection focusing on suspension, rearview camera, and engine components.