2019 Ford Flex Safety Report
2019 Ford Flex Safety Report
Safety Decision Cockpit for the 2019 Ford Flex
This page is the hub for deciding what to inspect next on the 2019 Ford Flex. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (4) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | High (187) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 3 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Back Over Prevention | Compare back over prevention issues across vehicles. |
| Cleaner nearby model year | 2017 | Compare against the 2017 Ford Flex with 37 complaints and 4 recalls. |
| Riskier nearby model year | 2015 | Check the 2015 Ford Flex before buying across this generation. |
Ford Flex Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ford Flex years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2018 Ford Flex | 48 | 3 | Compare as a potentially cleaner alternative. |
| 2017 Ford Flex | 37 | 4 | Compare as a potentially cleaner alternative. |
| 2016 Ford Flex | 76 | 3 | Compare as a potentially cleaner alternative. |
| 2015 Ford Flex | 93 | 4 | Compare as a potentially cleaner alternative. |
2019 Ford Flex Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2019 Ford Flex, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Back Over Prevention
75 owner complaints mention this component in the current safety profile.
All Back Over Prevention issues Ford onlyUnknown Or Other
34 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Ford onlyStructure
18 owner complaints mention this component in the current safety profile.
All Structure issues Ford onlyStructure,Back Over Prevention
14 owner complaints mention this component in the current safety profile.
All Structure,Back Over Prevention issues Ford onlyElectrical System
7 owner complaints mention this component in the current safety profile.
All Electrical System issues Ford onlyElectrical System,Back Over Prevention
5 owner complaints mention this component in the current safety profile.
All Electrical System,Back Over Prevention issues Ford onlyAI Safety Analysis for the 2019 Ford Flex
Reliability Score
The 2019 Ford Flex receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2019 Ford Flex
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2019 Ford Flex
The following issues have been identified from NHTSA complaint data and owner reports for the 2019 Ford Flex:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| B-Pillar Detachment The B-pillar on the driver's side has detached in some vehicles, posing a safety risk. |
High | Rare | 30k-60k miles |
| Rearview Camera Failure The rearview camera can become inoperable, leading to reduced visibility when reversing. |
Medium | Common | 30k-60k miles |
| Electrical System Issues Problems with the alternator/generator/regulated system have been reported, affecting vehicle performance. |
Medium | Common | 30k-60k miles |
| Structural Integrity Some vehicles have experienced structural issues, including detached B-pillars and trim molding falling off. |
Low | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2019 Ford Flex:
Issues with the rearview camera are the most common problem reported.
Problems with the B-pillar, including detachment, are a significant concern.
Electrical system issues, such as alternator problems, are reported.
Suspension issues are less common but still reported.
Recall Details for the 2019 Ford Flex
The following 4 recalls have been issued for the 2019 Ford Flex by NHTSA:
Summary: Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became...
Summary: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Summary: Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Consequence: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Summary: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
NHTSA Complaint Summaries for the 2019 Ford Flex
Below are complaint narratives filed by owners of the 2019 Ford Flex with the National Highway Traffic Safety Administration.
The recalled B Pillar has detached this weekend in the front of the left driver's side B pillar- it seems as it being held on by the keyless entry components. It is at approx 25 degree angle to the body of the car. As an added consequence of the redirected airflow- the driver's side door is very cold as air is getting in where it previously didn't. I scheduled with the AutoNation Amherst dealershi...
The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera failed intermittently, with the image appearing and disappearing, or being upside down. Occasionally, the rear-view camera displayed a blank screen. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Ba...
I have a 2019 Ford Flex. In 2023 the backup camera stopped working. The screen is blue. This creates a problem when backing up, especially in store parking lots or pulling out of my garage. Unable to view what is behind the vehicle and risk of damage or injury to what is behind me. Dealer inspected and said camera needed to be replaced. We had it replaced in Nov. 2023. Recall received in J...
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that prior to receiving the recall letter, the contact experienced back over prevention camera failure. The contact also received notification of NHTSA Campaign Number: 25V732000 (Structure). Before receiving the recall letter, the driver's side B-pill...
The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dea...
B-Pillar trim molding on passenger side fell off while going through car wash.
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not exp...
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the windshield trim was detaching, causing water to ...
The contact owns a 2019 Ford Flex. The contact stated that while reversing, the message “Camera Unavailable” was displayed. The contact stated that the screen was displayed upside down or that there was a blue screen. The vehicle was taken to the dealer, where it was diagnosed and determined with rear-view camera failure. The contact was informed that the rear-view camera display needed to be repl...
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera d...
The contact owns a 2019 Ford Flex. The contact stated that the camera image was upside down and blank, and the message "Camera not Available" was displayed. The camera operated for several seconds and became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted and confirmed...
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION) and 25V732000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility,...
The contact owns a 2019 Ford Flex. The contact stated that while driving on several occasions, the B-pillar trims detached, causing electrical damage to exposed wiring. The contact received notification of NHTSA Campaign Number: 25V732000 (STRUCTURE); however, the part to do the recall repair was not yet available. The dealer was notified of the failure, but the vehicle was not repaired. The manuf...
The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was intermittently inoperable, and the image was distorted while reversing. The vehicle was taken to the dealer, where the rearview camera was replaced at the owner's expense. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The dealer and the ...
I have recieved the notice from the manufacturer as expected. I have been notified by my local dealership of the recall. I have attempted several times since notification to have it corrected. I have been told on every occasion the parts were not available. Yet, a bit of searching on Ford's own parts website, I can order the part and have it delivered by Feb 26. At every service visit, the de...
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V732000 (Structure) and 25V695000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 55 MPH, the driver's side B-pillar trim detached from the vehicle. The B-pillar trim struck the side of the vehicle and cracked. The c...
The contact owns a 2019 Ford Flex. The contact stated that while driving at 35 MPH, the contact lost control of the vehicle. The contact was eventually able to slow down to 5 MPH and regain control of the vehicle. The vehicle was driven approximately four blocks to a safe location in a nearby parking lot. The contact parked the vehicle. The contact inspected the vehicle and became aware that the r...
I brought my 2019 Ford Flex to World Ford Pensacola for two open safety recalls: 25SA9 (Rearview Camera) and 25SB8 (B-Pillar Trim). Despite the B-pillar trim being already detached (failed component), the dealer refused to document the inspection for recall 25SB8. Furthermore, on Invoice #XXX, they incorrectly documented recall 25SA9 as ‘Only for Mustang’, even though my vehicle is a Ford Flex. Th...
The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to...
The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was distorted and upside down. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, parts to do the recall repairs were not yet available. The vehicle was taken to the...
Showing 20 of 187 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2019 Ford Flex
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Structure:Body:Door
Opened 2025-08-07
The Office of Defects Investigation (ODI) has received five complaints alleging the detachment of the B-pillar trim piece in model year 2019 Ford Flex vehicles manufactured by Ford Motor Company. The complaints allege that the trim piece can detach without warning while driving at highway speeds, resulting in a potential road hazard for other road users, increasing the risk of a crash. One complaint alleges that the trim piece detached from the vehicle and subsequently struck a trailingvehicle ...
Component: Back Over Prevention: Sensing System: Camera
Opened 2024-10-11 · Closed 2026-02-02
On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver increasing the risk of a crash. To date, ODI has rec...
Frequently Asked Questions About the 2019 Ford Flex
Has the 2019 FORD FLEX been recalled?
Yes, the 2019 FORD FLEX has 4 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2019 FORD FLEX have?
The 2019 FORD FLEX has 187 complaints filed with NHTSA. Of these, 3 involved crashes. 3 injuries and 0 deaths have been reported.
What is the safety rating for the 2019 FORD FLEX?
The 2019 FORD FLEX does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2019 FORD FLEX?
The most commonly reported problems with the 2019 FORD FLEX involve back over prevention (75 complaints), unknown or other (34 complaints), structure (18 complaints). Other affected components include structure,back over prevention, electrical system, electrical system,back over prevention.
How many crash reports does the 2019 FORD FLEX have?
There are 3 crash reports associated with the 2019 FORD FLEX out of 187 total complaints (1.6% of complaints involved crashes).
How many fire reports does the 2019 FORD FLEX have?
There are no fire reports for the 2019 FORD FLEX in the NHTSA database.
Are there any deaths reported for the 2019 FORD FLEX?
No deaths have been reported in NHTSA complaints for the 2019 FORD FLEX.
How many injuries are reported for the 2019 FORD FLEX?
3 injuries have been reported in NHTSA complaints for the 2019 FORD FLEX. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2019 FORD FLEX?
Based on NHTSA data, the 2019 FORD FLEX is research thoroughly before purchasing. It has 187 complaints, 4 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2019 FORD FLEX?
The components with the most failures on the 2019 FORD FLEX are: 1. BACK OVER PREVENTION (75 complaints), 2. UNKNOWN OR OTHER (34 complaints), 3. STRUCTURE (18 complaints), 4. STRUCTURE,BACK OVER PREVENTION (14 complaints), 5. ELECTRICAL SYSTEM (7 complaints). BACK OVER PREVENTION is the single most-reported problem area with 75 complaints.
What should I know before buying a 2019 FORD FLEX?
Be cautious of potential structural and electrical issues, especially with the rearview camera and B-pillar. Regular maintenance is recommended. The 2019 FORD FLEX has 187 NHTSA complaints and 4 recalls on record.
How reliable is the 2019 FORD FLEX?
The 2019 FORD FLEX receives a reliability score of 85/100, indicating above-average reliability. This is based on 187 owner complaints, 4 recalls, and 3 crash/fire reports in the NHTSA database. Key known issues include B-Pillar Detachment and Rearview Camera Failure.
What are the known issues with the 2019 FORD FLEX?
Known issues with the 2019 FORD FLEX include: B-Pillar Detachment, Rearview Camera Failure, Electrical System Issues, Structural Integrity. These are based on patterns found across 187 NHTSA complaints. 4 of these patterns resulted in formal recalls.
Can the rearview camera be fixed if it fails?
Yes, the camera can usually be repaired or replaced by a professional mechanic.
What should I do if I notice the B-pillar detaching?
Stop driving immediately and contact your local dealership for inspection and repair.
Is the recall for the back over prevention system mandatory?
Yes, it is important to have the recall addressed to ensure safety.
Buyer Advice
Our recommendation: Be cautious of potential structural and electrical issues, especially with the rearview camera and B-pillar. Regular maintenance is recommended.
NHTSA Data Summary for 2019 Ford Flex
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2019 Ford Flex. The data includes 187 consumer complaints filed by vehicle owners, 4 manufacturer-initiated safety recalls, 3 reported crashes, 3 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-15