2018 Ford Flex Safety Report

2018 Ford Flex faces significant safety concerns with recalls for detaching trim, rearview camera failures, and suspension fractures, leading to reported crashes and injuries.

48Complaints
3Recalls
55/100Reliability Score
7Crash Reports
1Injuries
Most reported components: Unknown Or Other (8)Suspension (8)Structure (7)Electrical System (3)Back Over Prevention (3)Electrical System,Unknown Or Other (3)Structure,Back Over Prevention (2)Steering (2)Air Bags (2)Wheels (2)

AI Safety Analysis for the 2018 Ford Flex

The 2018 Ford Flex exhibits a mixed safety profile, with a notable number of complaints related to critical safety systems despite a relatively low overall complaint count of 48. While NHTSA has not provided overall crash test ratings for this specific model year, it received a 4-star rollover rating. A significant concern is the recall history, with three recalls addressing serious issues: detaching B-pillar door trim (STRUCTURE:BODY), rearview camera failure (BACK OVER PREVENTION: SENSING SYSTEM: CAMERA), and fracturing rear suspension toe links (SUSPENSION:REAR). These recalls directly correlate with several owner complaints, including instances where the B-pillar trim detached while driving, rearview cameras displayed distorted or blank images, and rear toe links fractured, leading to loss of control and crashes. Seven crashes and one injury have been reported, underscoring the real-world impact of these defects. The prevalence of complaints regarding 'UNKNOWN OR OTHER' (8), 'SUSPENSION' (8), and 'STRUCTURE' (7) components, often linked to the recall issues, suggests that these are not isolated incidents but rather systemic problems affecting vehicle safety and reliability.

Reliability Score

The 2018 Ford Flex receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2018 Ford Flex

The following issues have been identified from NHTSA complaint data and owner reports for the 2018 Ford Flex:

IssueSeverityFrequencyTypical Mileage
Rear Suspension Toe Link Fracture
Rear suspension toe links may fracture, leading to sudden loss of vehicle control and increased risk of a crash. This is covered by NHTSA Recall 24V951000.
High Occasional unknown miles
Rearview Camera Malfunction
Rearview camera image may not display or may be distorted/inverted, reducing driver's view and increasing crash risk. This is covered by NHTSA Recall 25V695000.
High Common unknown miles
B-Pillar Door Trim Detachment
Driver and front passenger B-Pillar door trim may detach while driving, creating a road hazard. This is covered by NHTSA Recall 25V732000.
Medium Occasional unknown miles
Apim/Sync 3 Malfunction
Infotainment system issues including navigation failure, audio loss, glitching screen, and Bluetooth drops, often linked to rearview camera issues.
Medium Occasional unknown miles
Loss Of Braking
Complete loss of braking functionality experienced, with emergency brake also failing to work.
High Rare unknown miles
Loss Of Power Steering
Vehicle lost power steering functionality while driving at highway speeds.
High Rare unknown miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2018 Ford Flex:

Unknown Or Other 16% of complaints

General complaints not categorized, often related to infotainment or electrical glitches.

Suspension 16% of complaints

Issues primarily related to rear toe link fractures, leading to loss of control.

Structure 14% of complaints

Complaints about B-pillar trim detachment and other body integrity issues.

Electrical System 6% of complaints

Problems with windshield wipers, blind spot detection, and general electrical malfunctions.

Back Over Prevention 6% of complaints

Rearview camera failures, including blank, distorted, or inverted images.

Frequently Asked Questions About the 2018 Ford Flex

Is the 2018 Ford Flex safe?

Based on NHTSA data, the 2018 Ford Flex has several significant safety concerns, evidenced by 3 recalls addressing critical components like the rear suspension toe links, rearview camera, and B-pillar trim. These issues have led to 7 reported crashes and 1 injury among 48 total complaints, indicating a notable risk profile despite a 4-star rollover rating.

What are common problems with the 2018 Ford Flex?

The most reported issues for the 2018 Ford Flex are related to 'UNKNOWN OR OTHER' (16.7% of complaints), 'SUSPENSION' (16.7%), and 'STRUCTURE' (14.6%). These often involve rear suspension toe link fractures, rearview camera malfunctions, and B-pillar trim detachment, all of which are subjects of NHTSA recalls.

Are there any recalls for the 2018 Ford Flex?

Yes, the 2018 Ford Flex has 3 active recalls. These include NHTSA Campaign Number 25V732000 for detaching B-Pillar door trim, 25V695000 for rearview camera failure, and 24V951000 for fracturing rear suspension toe links. Many owner complaints directly reference these recall issues.

How does the 2018 Ford Flex perform in crash tests?

NHTSA has not provided overall, frontal, or side crash test ratings for the 2018 Ford Flex. However, it did receive a 4-star rating for rollover resistance.

What should I look out for when buying a used 2018 Ford Flex?

When considering a used 2018 Ford Flex, prioritize verifying that all 3 recalls (B-pillar trim, rearview camera, and rear suspension toe links) have been completed. Also, thoroughly test the rearview camera and listen for any suspension noises, as these are common and critical safety issues.

Buyer Advice

Our recommendation: Given the critical safety recalls for suspension, rearview camera, and body structure, ensure all recall repairs have been completed before purchasing a 2018 Ford Flex, and be aware of potential infotainment system glitches.

NHTSA Data Summary for 2018 Ford Flex

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2018 Ford Flex. The data includes 48 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 7 reported crashes, 1 reported injuries, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.