2019 Mercedes-Benz Metris Safety Report

The 2019 Mercedes-Benz Metris presents a mixed safety picture. While it has a low number of total NHTSA complaints (8), with no reported crashes, fires, injuries, or deaths, it is subject to a significant number of recalls, totaling 12. This high recall count suggests several manufacturing or design flaws identified post-production, addressing potential safety risks before they manifest as widespread incidents. NHTSA has not provided overall or specific crash test ratings for this vehicle, making it difficult to assess its performance in simulated crash scenarios. Common complaint patterns, despite the low volume, include issues related to TIRES (3 complaints), ENGINE (1 complaint, specifically PCV system issues), and FUEL/PROPULSION SYSTEM (1 complaint, related to fuel hose connections). The tire complaints specifically mention blowouts and unavailability of parts for a tire-related recall (NHTSA Campaign Number: 22V482000). Engine complaints point to a known issue with the PCV regulator valve, which could potentially lead to an under-hood fire. The fuel system recall (22V482000) also highlights a fire risk due to insecure fuel hose connections. The recall history is extensive and covers critical safety components. Notable recalls include issues with the ELECTRICAL SYSTEM (software errors affecting eCall, 2 recalls), FUEL SYSTEM (insecure fuel hose connections, 1 recall), SERVICE BRAKES (incorrectly mounted reservoir and leaking brake line fittings, 2 recalls), POWER TRAIN (driveshaft attachment, 1 recall), and SEATS (head restraint mounting, 1 recall). There's also a recall for missing final quality inspections on safety-relevant parts and bolts, and an incorrect owner's manual. The high number of recalls, particularly those addressing brake system integrity, fuel leaks, and eCall system failures, indicates a proactive approach by the manufacturer to address potential hazards, but also points to multiple areas where initial quality control may have been lacking. The lack of NHTSA crash test ratings means its passive safety performance remains unquantified.

Our recommendation: Given the high number of recalls addressing critical safety components, prospective buyers should ensure all 12 recalls have been completed. Due to the lack of NHTSA crash test ratings, consider this an unknown factor in overall safety performance.