2021 Ram Promaster City Safety Report
2021 RAM PROMASTER CITY Safety Report
Safety Decision Cockpit for the 2021 Ram Promaster City
This page is the hub for deciding what to inspect next on the 2021 Ram Promaster City. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (3) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (5) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Engine | Compare engine issues across vehicles. |
| Cleaner nearby model year | 2020 | Compare against the 2020 Ram Promaster City with 1 complaints and 2 recalls. |
| Riskier nearby model year | 2017 | Check the 2017 Ram Promaster City before buying across this generation. |
Ram Promaster City Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ram Promaster City years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2022 Ram Promaster City | 2 | 0 | Compare as a potentially cleaner alternative. |
| 2020 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2019 Ram Promaster City | 5 | 1 | Use as a comparable safety baseline. |
| 2018 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2017 Ram Promaster City | 75 | 3 | Inspect as a potentially higher-complaint year. |
| 2016 Ram Promaster City | 56 | 4 | Inspect as a potentially higher-complaint year. |
2021 Ram Promaster City Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2021 Ram Promaster City, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Engine
3 owner complaints mention this component in the current safety profile.
All Engine issues Ram onlyExterior Lighting,Seat Belts
1 owner complaint mention this component in the current safety profile.
All Exterior Lighting,Seat Belts issues Ram onlyEquipment
1 owner complaint mention this component in the current safety profile.
All Equipment issues Ram onlyAI Safety Analysis for the 2021 Ram Promaster City
Reliability Score
The 2021 Ram Promaster City receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2021 Ram Promaster City
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Ram Promaster City:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Engine Reliability Two vehicles have experienced cracked cylinder heads requiring full engine replacement at around 80,000 miles, which is out of warranty. |
High | Rare | 30k-60k miles |
| Exterior Lighting And Seat Belts Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles for faulty turn signals and seat belts. |
Medium | Common | 0 miles |
| Anti-Lock Brake System Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles for potential issues with the anti-lock brake system. |
Medium | Common | 0 miles |
| Engine Oil Leak Engine oil leak due to a defective oil filter mounting surface. |
Medium | Common | 0 miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Ram Promaster City:
Engine reliability is a concern with two instances of cracked cylinder heads requiring full engine replacement at around 80,000 miles.
Recall for faulty turn signals affecting exterior lighting.
Recall for faulty seat belts.
Recall for potential issues with the anti-lock brake system.
Recall Details for the 2021 Ram Promaster City
The following 3 recalls have been issued for the 2021 Ram Promaster City by NHTSA:
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
NHTSA Complaint Summaries for the 2021 Ram Promaster City
Below are complaint narratives filed by owners of the 2021 Ram Promaster City with the National Highway Traffic Safety Administration.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply cha...
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply cha...
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was substantial, so I imagine it would lead to a safety issue due to abrupt engine ...
The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for the recall repair were not yet available. He was informed that if he were to tak...
Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch released and front passenger side of rooftop tent opened. I could not s...
Frequently Asked Questions About the 2021 Ram Promaster City
Has the 2021 RAM PROMASTER CITY been recalled?
Yes, the 2021 RAM PROMASTER CITY has 3 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2021 RAM PROMASTER CITY have?
The 2021 RAM PROMASTER CITY has 5 complaints filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2021 RAM PROMASTER CITY?
The 2021 RAM PROMASTER CITY does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2021 RAM PROMASTER CITY?
The most commonly reported problems with the 2021 RAM PROMASTER CITY involve engine (3 complaints), exterior lighting,seat belts (1 complaints), equipment (1 complaints).
How many crash reports does the 2021 RAM PROMASTER CITY have?
There are no crash reports associated with the 2021 RAM PROMASTER CITY in the NHTSA database.
How many fire reports does the 2021 RAM PROMASTER CITY have?
There are no fire reports for the 2021 RAM PROMASTER CITY in the NHTSA database.
Are there any deaths reported for the 2021 RAM PROMASTER CITY?
No deaths have been reported in NHTSA complaints for the 2021 RAM PROMASTER CITY.
How many injuries are reported for the 2021 RAM PROMASTER CITY?
No injuries have been reported in NHTSA complaints for the 2021 RAM PROMASTER CITY.
Should I buy a 2021 RAM PROMASTER CITY?
Based on NHTSA data, the 2021 RAM PROMASTER CITY is research thoroughly before purchasing. It has 5 complaints, 3 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2021 RAM PROMASTER CITY?
The components with the most failures on the 2021 RAM PROMASTER CITY are: 1. ENGINE (3 complaints), 2. EXTERIOR LIGHTING,SEAT BELTS (1 complaints), 3. EQUIPMENT (1 complaints). ENGINE is the single most-reported problem area with 3 complaints.
What should I know before buying a 2021 RAM PROMASTER CITY?
Be aware of the known recalls for exterior lighting and seat belts, and consider the engine reliability issues before purchasing. The 2021 RAM PROMASTER CITY has 5 NHTSA complaints and 3 recalls on record.
How reliable is the 2021 RAM PROMASTER CITY?
The 2021 RAM PROMASTER CITY receives a reliability score of 85/100, indicating above-average reliability. This is based on 5 owner complaints, 3 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Engine Reliability and Exterior Lighting and Seat Belts.
What are the known issues with the 2021 RAM PROMASTER CITY?
Known issues with the 2021 RAM PROMASTER CITY include: Engine Reliability, Exterior Lighting and Seat Belts, Anti-Lock Brake System, Engine Oil Leak. These are based on patterns found across 5 NHTSA complaints. 3 of these patterns resulted in formal recalls.
Are there any recalls for the 2021 RAM PROMASTER CITY?
Yes, there are recalls for faulty turn signals, seat belts, and potential issues with the anti-lock brake system.
What are the engine reliability issues?
Two vehicles have experienced cracked cylinder heads requiring full engine replacement at around 80,000 miles, which is out of warranty.
Is there an issue with the engine oil leak?
Yes, there is an engine oil leak issue due to a defective oil filter mounting surface.
Buyer Advice
Our recommendation: Be aware of the known recalls for exterior lighting and seat belts, and consider the engine reliability issues before purchasing.
NHTSA Data Summary for 2021 Ram Promaster City
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Ram Promaster City. The data includes 5 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16