2020 Ram Promaster City Safety Report

2020 RAM ProMaster City has minimal complaints but two significant safety recalls and no NHTSA crash test ratings.

1Complaints

2Recalls

60/100Reliability Score

Most reported components: Structure (1)

AI Safety Analysis for the 2020 Ram Promaster City

The 2020 RAM ProMaster City presents a limited safety data picture due to a very low number of reported complaints to NHTSA, with only 1 total complaint, 0 crashes, 0 fires, 0 injuries, and 0 deaths. This low complaint volume makes it challenging to identify widespread safety trends from owner reports. The single reported complaint pertains to the STRUCTURE component, specifically an issue with accessing the spare tire.

Despite the low complaint volume, the vehicle has been subject to two safety recalls. One recall addresses a potential issue with EXTERIOR LIGHTING:TURN SIGNAL, where a failure might not be indicated to the driver, increasing crash risk. The second recall concerns the SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, where internal damage to the ABS module could lead to a loss of braking performance or autonomous braking functions, also increasing crash risk. These recalls highlight specific areas where manufacturing defects could compromise safety.

NHTSA has not provided overall, frontal, side, or rollover crash test ratings for the 2020 RAM ProMaster City. This lack of official crash test data means there is no independent assessment of its crashworthiness. Therefore, while owner complaints are minimal, the absence of crash test ratings and the presence of two significant safety recalls, particularly concerning braking and signaling, suggest potential safety vulnerabilities that owners should be aware of and ensure are addressed through recall completion.

Reliability Score

The 2020 Ram Promaster City receives a reliability score of 60 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2020 Ram Promaster City

The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Ram Promaster City:

Issue	Severity	Frequency	Typical Mileage
Abs Module Internal Damage Recall for potential internal damage to the Anti-Lock Brake System (ABS) module, which could result in a loss of braking performance or autonomous braking functions.	High	Occasional	N/A miles
Turn Signal Failure Warning Recall for turn signal lights that may fail without changing the flashing rate to warn the driver, increasing the risk of a crash.	Medium	Occasional	N/A miles
Spare Tire Access Issue One reported complaint regarding difficulty removing the spare tire from its mounting section.	Low	Rare	N/A miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Ram Promaster City:

Structure 100% of complaints

The only reported complaint relates to the vehicle's structure, specifically an issue with accessing the spare tire.

Frequently Asked Questions About the 2020 Ram Promaster City

Is the 2020 RAM ProMaster City safe?

Based on NHTSA data, the 2020 RAM ProMaster City has a very low number of owner complaints (1 total), suggesting few reported issues directly from consumers. However, it has two safety recalls concerning critical systems like brakes and exterior lighting, and it lacks official NHTSA crash test ratings, making a comprehensive safety assessment difficult.

What are common problems?

The most reported issue, based on the single NHTSA complaint, is related to the vehicle's STRUCTURE, specifically difficulty accessing the spare tire. Beyond this, two recalls address potential issues with the ABS module and turn signal warning functionality.

Are there any recalls for the 2020 RAM ProMaster City?

Yes, there are two recalls for the 2020 RAM ProMaster City. One addresses potential internal damage to the ABS module that could affect braking performance, and the other concerns turn signal lights that may fail without warning the driver.

Does the 2020 RAM ProMaster City have NHTSA crash test ratings?

No, the 2020 RAM ProMaster City does not have official NHTSA crash test ratings for overall, frontal, side, or rollover performance.

What is the most serious safety concern for this vehicle?

The most serious safety concern, based on recall information, is the potential for internal damage to the ABS module, which could lead to a loss of braking performance or autonomous braking functions, significantly increasing the risk of a crash without prior warning.

Buyer Advice

Our recommendation: Given the low complaint volume but presence of two significant safety recalls (brakes, turn signals) and absence of NHTSA crash test ratings, prospective buyers should ensure all recalls have been completed and consider a thorough pre-purchase inspection.

NHTSA Data Summary for 2020 Ram Promaster City

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Ram Promaster City. The data includes 1 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.