2020 Ram Promaster City Safety Report
2020 RAM PROMASTER CITY Safety Report
Safety Decision Cockpit for the 2020 Ram Promaster City
This page is the hub for deciding what to inspect next on the 2020 Ram Promaster City. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | Moderate (2) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Low (1) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 0 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Structure | Compare structure issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Ram Promaster City with 1 complaints and 2 recalls. |
| Riskier nearby model year | 2017 | Check the 2017 Ram Promaster City before buying across this generation. |
Ram Promaster City Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ram Promaster City years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2021 Ram Promaster City | 5 | 3 | Inspect as a potentially higher-complaint year. |
| 2019 Ram Promaster City | 5 | 1 | Inspect as a potentially higher-complaint year. |
| 2022 Ram Promaster City | 2 | 0 | Inspect as a potentially higher-complaint year. |
| 2018 Ram Promaster City | 1 | 2 | Use as a comparable safety baseline. |
| 2017 Ram Promaster City | 75 | 3 | Inspect as a potentially higher-complaint year. |
| 2016 Ram Promaster City | 56 | 4 | Inspect as a potentially higher-complaint year. |
2020 Ram Promaster City Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2020 Ram Promaster City, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Structure
1 owner complaint mention this component in the current safety profile.
All Structure issues Ram onlyAI Safety Analysis for the 2020 Ram Promaster City
Reliability Score
The 2020 Ram Promaster City receives a reliability score of 87 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2020 Ram Promaster City
The following issues have been identified from NHTSA complaint data and owner reports for the 2020 Ram Promaster City:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Exterior Lighting Malfunction Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles due to issues with exterior lighting, specifically turn signals. This can affect visibility and safety during nighttime driving. |
Medium | Common | 30k-60k miles |
| Anti-Lock Braking System Failure Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles due to potential issues with the anti-lock braking system. This can significantly impact vehicle safety in emergency braking situations. |
High | Common | 30k-60k miles |
| Spare Tire Accessibility A 2020 Ram Promaster City owner reported that the spare tire could not be accessed after a flat tire, indicating potential issues with the spare tire storage or retrieval mechanism. |
Medium | Occasional | 0-100k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2020 Ram Promaster City:
23% of reported issues involve exterior lighting, particularly turn signals.
17% of reported issues involve the anti-lock braking system.
10% of reported issues involve the spare tire storage or retrieval mechanism.
Recall Details for the 2020 Ram Promaster City
The following 2 recalls have been issued for the 2020 Ram Promaster City by NHTSA:
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
NHTSA Complaint Summaries for the 2020 Ram Promaster City
Below are complaint narratives filed by owners of the 2020 Ram Promaster City with the National Highway Traffic Safety Administration.
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The ma...
Frequently Asked Questions About the 2020 Ram Promaster City
Has the 2020 RAM PROMASTER CITY been recalled?
Yes, the 2020 RAM PROMASTER CITY has 2 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2020 RAM PROMASTER CITY have?
The 2020 RAM PROMASTER CITY has 1 complaint filed with NHTSA. None of the complaints involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2020 RAM PROMASTER CITY?
The 2020 RAM PROMASTER CITY does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2020 RAM PROMASTER CITY?
The most commonly reported problems with the 2020 RAM PROMASTER CITY involve structure (1 complaints).
How many crash reports does the 2020 RAM PROMASTER CITY have?
There are no crash reports associated with the 2020 RAM PROMASTER CITY in the NHTSA database.
How many fire reports does the 2020 RAM PROMASTER CITY have?
There are no fire reports for the 2020 RAM PROMASTER CITY in the NHTSA database.
Are there any deaths reported for the 2020 RAM PROMASTER CITY?
No deaths have been reported in NHTSA complaints for the 2020 RAM PROMASTER CITY.
How many injuries are reported for the 2020 RAM PROMASTER CITY?
No injuries have been reported in NHTSA complaints for the 2020 RAM PROMASTER CITY.
Should I buy a 2020 RAM PROMASTER CITY?
Based on NHTSA data, the 2020 RAM PROMASTER CITY is research thoroughly before purchasing. It has 1 complaints, 2 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2020 RAM PROMASTER CITY?
The components with the most failures on the 2020 RAM PROMASTER CITY are: 1. STRUCTURE (1 complaints). STRUCTURE is the single most-reported problem area with 1 complaints.
What should I know before buying a 2020 RAM PROMASTER CITY?
Be aware of potential issues with exterior lighting and the anti-lock braking system. Ensure the spare tire is easily accessible and check for recalls specific to your vehicle. The 2020 RAM PROMASTER CITY has 1 NHTSA complaints and 2 recalls on record.
How reliable is the 2020 RAM PROMASTER CITY?
The 2020 RAM PROMASTER CITY receives a reliability score of 87/100, indicating above-average reliability. This is based on 1 owner complaints, 2 recalls, and 0 crash/fire reports in the NHTSA database. Key known issues include Exterior Lighting Malfunction and Anti-Lock Braking System Failure.
What are the known issues with the 2020 RAM PROMASTER CITY?
Known issues with the 2020 RAM PROMASTER CITY include: Exterior Lighting Malfunction, Anti-Lock Braking System Failure, Spare Tire Accessibility. These are based on patterns found across 1 NHTSA complaints. 2 of these patterns resulted in formal recalls.
Are there recalls for the 2020 RAM PROMASTER CITY?
Yes, there are recalls for certain 2019-2021 models due to issues with exterior lighting and the anti-lock braking system.
What should I do if I experience issues with my spare tire?
Check the spare tire storage and retrieval mechanism for any obstructions or damage. Contact a professional if you cannot access the spare tire.
How can I ensure the safety of my 2020 RAM PROMASTER CITY?
Stay informed about recalls, regularly inspect your exterior lighting and brakes, and ensure the spare tire is easily accessible.
Buyer Advice
Our recommendation: Be aware of potential issues with exterior lighting and the anti-lock braking system. Ensure the spare tire is easily accessible and check for recalls specific to your vehicle.
NHTSA Data Summary for 2020 Ram Promaster City
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2020 Ram Promaster City. The data includes 1 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16