2019 Ram Promaster City Safety Report

The 2019 RAM ProMaster City exhibits a relatively low volume of safety complaints, with only 5 total complaints reported to NHTSA. This includes 1 crash incident, 0 fires, and 2 reported injuries, with no fatalities. The overall safety picture is somewhat limited by the absence of NHTSA crash test ratings (Overall, Frontal, Side, Rollover are all N/A), making it difficult to assess its performance in controlled crash scenarios. However, one significant concern arises from a complaint detailing a full front impact collision where the airbags reportedly failed to deploy, resulting in injuries. This specific incident, despite the low complaint volume, highlights a potentially critical safety system malfunction. The recall history for this vehicle includes one recall related to 'EXTERIOR LIGHTING:TURN SIGNAL'. This recall addresses a defect where the turn signal's flashing rate may not change to warn the driver of a bulb failure, increasing the risk of a crash due to other drivers being unaware of the vehicle's intentions. While this is a safety concern, it is generally less severe than issues impacting primary crash protection systems. Common complaint patterns, based on the limited data, point towards electrical system issues, accounting for 2 complaints, including a complete dash blackout and a non-functional speedometer. Other reported issues include a structure problem where a spare tire could not be removed, and a steering issue involving chattering during turns. The airbag non-deployment complaint, while singular, is a severe concern that warrants attention. The low number of complaints overall makes it challenging to identify widespread systemic issues beyond the specific recall and the critical airbag failure report. In summary, while the 2019 RAM ProMaster City has a low complaint count and only one recall, the lack of crash test data and the severe report of airbag non-deployment in a collision are significant points of concern. The electrical system and a structural issue with the spare tire also appear in the limited complaint data.

Our recommendation: Given the lack of NHTSA crash test ratings and a critical report of airbag non-deployment, potential buyers should exercise caution and thoroughly investigate the vehicle's service history, especially regarding electrical systems and any airbag system checks. Ensure all recall work, particularly for the turn signals, has been completed.