2017 Ram Promaster City Safety Report
2017 RAM PROMASTER CITY Safety Analysis
Safety Decision Cockpit for the 2017 Ram Promaster City
This page is the hub for deciding what to inspect next on the 2017 Ram Promaster City. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (3) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | Moderate (75) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 6 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Engine | Compare engine issues across vehicles. |
| Cleaner nearby model year | 2018 | Compare against the 2018 Ram Promaster City with 1 complaints and 2 recalls. |
| Riskier nearby model year | 2015 | Check the 2015 Ram Promaster City before buying across this generation. |
Ram Promaster City Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Ram Promaster City years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2018 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2016 Ram Promaster City | 56 | 4 | Compare as a potentially cleaner alternative. |
| 2019 Ram Promaster City | 5 | 1 | Compare as a potentially cleaner alternative. |
| 2015 Ram Promaster City | 86 | 4 | Inspect as a potentially higher-complaint year. |
| 2020 Ram Promaster City | 1 | 2 | Compare as a potentially cleaner alternative. |
| 2021 Ram Promaster City | 5 | 3 | Compare as a potentially cleaner alternative. |
2017 Ram Promaster City Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2017 Ram Promaster City, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Engine
13 owner complaints mention this component in the current safety profile.
All Engine issues Ram onlyPower Train
7 owner complaints mention this component in the current safety profile.
All Power Train issues Ram onlyElectrical System
6 owner complaints mention this component in the current safety profile.
All Electrical System issues Ram onlyElectrical System,Engine
4 owner complaints mention this component in the current safety profile.
All Electrical System,Engine issues Ram onlyExterior Lighting
4 owner complaints mention this component in the current safety profile.
All Exterior Lighting issues Ram onlyElectrical System,Unknown Or Other,Engine
3 owner complaints mention this component in the current safety profile.
All Electrical System,Unknown Or Other,Engine issues Ram onlyAI Safety Analysis for the 2017 Ram Promaster City
Reliability Score
The 2017 Ram Promaster City receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
Known Issues for the 2017 Ram Promaster City
The following issues have been identified from NHTSA complaint data and owner reports for the 2017 Ram Promaster City:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Engine And Power Train Recalls related to engine cooling fans and transmission issues have been reported. Excessive oil consumption and gray smoke from the exhaust pipe are also common. |
Medium | Common | 30k-60k miles |
| Electrical System Poor windshield design and radio malfunctions are frequent. Odometer fraud has also been reported. |
Medium | Common | 30k-60k miles |
| Excessive Oil Consumption The vehicle is burning excessive oil, likely due to a failed piston that had an open recall. |
High | Occasional | 97,571 miles miles |
| Brake Failure A brake failure incident was reported, where the vehicle could not be stopped properly, leading to a near accident. |
Low | Occasional | N/A miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2017 Ram Promaster City:
Engine and power train issues are common, with recalls related to engine cooling fans and transmission problems.
Electrical system issues, including poor windshield design and radio malfunctions, are frequent.
Excessive oil consumption is a common issue, with the vehicle burning excessive oil due to a failed piston.
Brake failure incidents have been reported, but they are less common.
Recall Details for the 2017 Ram Promaster City
The following 3 recalls have been issued for the 2017 Ram Promaster City by NHTSA:
Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the v...
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall i...
Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Summary: Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Consequence: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
NHTSA Complaint Summaries for the 2017 Ram Promaster City
Below are complaint narratives filed by owners of the 2017 Ram Promaster City with the National Highway Traffic Safety Administration. 1 complaint involved crashes. 4 involved fires.
Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax report, which indicated that the mileage was 346,544 in January 2023. In addition...
Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil ...
The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ...
I am the original owner of a 2017 Dodge ProMaster made by Chrysler. My vehicle is currently at a dealership waiting for a complete transmission. I had to have it towed there as this issue happened while I was driving. Luckily, I was not far from home. The van is no longer under warranty at 5 years or100,000 miles. I purchased it new in May 2018. It has only 37000 miles on the odometer. There was ...
It is consuming a lot of oil after 5 thousand miles went from 5.5 quarts to 3.4 quarts
The windshield cowl on this vehicle is poorly designed, allowing water intrusion from multiple points. This is not a minor leak but a severe design flaw that creates immediate and dangerous safety hazards while driving, particularly at highway speeds. The most critical issue is water pouring directly onto the serpentine belt and pulley system. While driving at highway speeds in heavy rain, I lost...
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Light” was illuminated...
Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the ...
Went to use the brakes and they would not work. Had to swerve into a ditch to stop. ABS and Traction issue.
There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the fans but are still not working correctly. They also refused to repair the other damages that were cau...
What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise excessively and increasing pressure within the cooling system. This resulted in a hole being blown through the thermostat, and all the coolant leaked out. Only after the coolant was lost did the engine overheating warning lamp come on. I safely pulled over, but the engine had alread...
The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was ...
My radio dont work i can see the camera to be reversed
Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom problem and recalls have been done on other years but not 2017. Henry Miller Dodge Ram is where my vehicle is currently at and who advised the issues at hand. The check engine light comes on and computer shows misfire.
The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment.
The contact owned a 2017 Ram 2500. The contact stated that after parking the vehicle in the parking lot of a residential building and turning the engine off, approximately 36 hours later the contact was alerted by the property manager that the vehicle was on fire. The fire department was called to the scene and extinguished the flames. During the failure, the vehicle was destroyed. A fire report w...
2017, 119,000 miles. 8/9/18: maintenance transmission service at 62,651 miles. 6/4/20 Recall WOO shifter cable replaced. 11/11/21 AGM Interstate battery MTX-49 replaced. ISSUE: End of May 2022 (~117,000 miles) had driven from Florida & back 2x without any problems but was slowing down by taking my foot off the gas for exit ramp - the engine started roaring louder & the vehicle apparently had shi...
Was not notified that my Ram Promaster 2017 needed two recalls when purchasing it from an official Ram dealership in 2020 with 35k miles on it. Now, at 90k miles I'm having to replace a radiator and cables that failed as a result of the coolant fan being replaced. Took it to two separate shops (first shop couldn't lift it) which both confirmed that my radiator experienced failure and caused electr...
2017 RAM PROMASTER 2500. CONSUMER WRITES IN REGARD TO DEFECTIVE SEATBELT. THE CONSUMER STATED THE RECALL WAS ON BACKORDER AND NOT ABLE TO REPAIRED.
Showing 20 of 75 complaints. Additional complaints are available via the NHTSA database.
Frequently Asked Questions About the 2017 Ram Promaster City
Has the 2017 RAM PROMASTER CITY been recalled?
Yes, the 2017 RAM PROMASTER CITY has 3 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2017 RAM PROMASTER CITY have?
The 2017 RAM PROMASTER CITY has 75 complaints filed with NHTSA. Of these, 2 involved crashes. No injuries or deaths have been reported.
What is the safety rating for the 2017 RAM PROMASTER CITY?
The 2017 RAM PROMASTER CITY does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.
What are the most common problems with the 2017 RAM PROMASTER CITY?
The most commonly reported problems with the 2017 RAM PROMASTER CITY involve engine (13 complaints), power train (7 complaints), electrical system (6 complaints). Other affected components include electrical system,engine, exterior lighting, electrical system,unknown or other,engine.
How many crash reports does the 2017 RAM PROMASTER CITY have?
There are 2 crash reports associated with the 2017 RAM PROMASTER CITY out of 75 total complaints (2.7% of complaints involved crashes).
How many fire reports does the 2017 RAM PROMASTER CITY have?
There are 4 fire reports for the 2017 RAM PROMASTER CITY out of 75 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2017 RAM PROMASTER CITY?
No deaths have been reported in NHTSA complaints for the 2017 RAM PROMASTER CITY.
How many injuries are reported for the 2017 RAM PROMASTER CITY?
No injuries have been reported in NHTSA complaints for the 2017 RAM PROMASTER CITY.
Should I buy a 2017 RAM PROMASTER CITY?
Based on NHTSA data, the 2017 RAM PROMASTER CITY is research thoroughly before purchasing. It has 75 complaints, 3 recalls. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2017 RAM PROMASTER CITY?
The components with the most failures on the 2017 RAM PROMASTER CITY are: 1. ENGINE (13 complaints), 2. POWER TRAIN (7 complaints), 3. ELECTRICAL SYSTEM (6 complaints), 4. ELECTRICAL SYSTEM,ENGINE (4 complaints), 5. EXTERIOR LIGHTING (4 complaints). ENGINE is the single most-reported problem area with 13 complaints.
What should I know before buying a 2017 RAM PROMASTER CITY?
Be cautious of engine and power train issues, as well as electrical system problems. Check for recalls and ensure the vehicle has been serviced. The 2017 RAM PROMASTER CITY has 75 NHTSA complaints and 3 recalls on record.
How reliable is the 2017 RAM PROMASTER CITY?
The 2017 RAM PROMASTER CITY receives a reliability score of 85/100, indicating above-average reliability. This is based on 75 owner complaints, 3 recalls, and 6 crash/fire reports in the NHTSA database. Key known issues include Engine and Power Train and Electrical System.
What are the known issues with the 2017 RAM PROMASTER CITY?
Known issues with the 2017 RAM PROMASTER CITY include: Engine and Power Train, Electrical System, Excessive Oil Consumption, Brake Failure. These are based on patterns found across 75 NHTSA complaints. 3 of these patterns resulted in formal recalls.
Are there any recalls for the 2017 RAM Promaster City?
Yes, there are recalls related to engine cooling fans and transmission issues.
What are the common electrical system issues?
Poor windshield design and radio malfunctions are frequent.
Is there a known issue with excessive oil consumption?
Yes, the vehicle is burning excessive oil due to a failed piston that had an open recall.
Buyer Advice
Our recommendation: Be cautious of engine and power train issues, as well as electrical system problems. Check for recalls and ensure the vehicle has been serviced.
NHTSA Data Summary for 2017 Ram Promaster City
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2017 Ram Promaster City. The data includes 75 consumer complaints filed by vehicle owners, 3 manufacturer-initiated safety recalls, 2 reported crashes, 4 fire incidents, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-16