2021 Chrysler Pacifica Safety Report
2021 Chrysler Pacifica: Strong Crash Ratings, but Significant Power Train and Electrical System Complaints with Multiple Recalls
AI Safety Analysis for the 2021 Chrysler Pacifica
Reliability Score
The 2021 Chrysler Pacifica receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2021 Chrysler Pacifica
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Chrysler Pacifica:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Unexpected Engine Shutdown/Loss Of Propulsion Multiple complaints describe the vehicle losing power or shutting down unexpectedly while driving, often at highway speeds, leading to dangerous situations. This is also addressed by a recall for PHEV models related to transmission wiring. |
High | Common | variable miles |
| Transmission Malfunctions Issues include the transmission stuttering, searching for gears, failing to engage, or causing the vehicle to enter limp mode. Some complaints mention transmission rebuilds or replacements. |
High | Common | variable miles |
| Rearview Camera Failure The rearview camera intermittently fails to display an image, decreasing driver visibility and increasing crash risk. This is a known issue addressed by a recall (24V-436). |
Medium | Occasional | variable miles |
| Airbag Non-Deployment A recall (20V-766) indicates an improperly secured connector for side curtain airbags may prevent deployment, increasing injury risk in a crash. One complaint explicitly mentions airbags not deploying in a side impact. |
High | Rare | N/A miles |
| Second-Row Seat Latch Failure A recall (21V-878) addresses binding second-row seat-to-floor mounting latches, preventing proper seat securement and increasing injury risk in a crash. Complaints confirm this issue. |
High | Occasional | N/A miles |
| Power Liftgate Malfunction The power liftgate's safety detection fails, causing it to close on obstructions and injure occupants. |
Medium | Occasional | variable miles |
| Steering System Issues Complaints describe the steering wheel shaking at low speeds or getting stuck in certain positions, requiring force to un-stick, which is unsafe at higher speeds. |
Medium | Occasional | variable miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Chrysler Pacifica:
Frequent reports of transmission issues, unexpected engine shutdowns, and loss of propulsion, often leading to the vehicle stalling.
Numerous complaints about electrical malfunctions, including issues with the hybrid system, battery drainage, and general electrical failures leading to vehicle immobility.
Reports of engine lights, abnormal noises, and unexpected engine shutdowns, sometimes linked to the hybrid system or transmission.
Intermittent or complete failure of the rearview camera, despite recall repairs.
Problems with second-row seat latches not securing properly and headrests failing to stay upright.
Issues with the power liftgate's obstruction detection and defective LED daytime running lights.
Frequently Asked Questions About the 2021 Chrysler Pacifica
Is the 2021 Chrysler Pacifica safe?
Based on NHTSA data, the 2021 Chrysler Pacifica has excellent 5-star frontal and side crash test ratings, indicating strong occupant protection in those specific crash types. However, it has 334 total complaints, 10 crashes, and 11 injuries reported to NHTSA, along with 6 safety recalls. Key concerns include power train and electrical system failures that can lead to unexpected engine shutdowns or loss of propulsion, and issues with airbags and seat security addressed by recalls. While crash protection is high, reliability and potential for unexpected failures are notable concerns.
What are common problems with the 2021 Chrysler Pacifica?
The most reported issues for the 2021 Chrysler Pacifica are related to the POWER TRAIN (24% of top complaints) and ELECTRICAL SYSTEM (20%). Specific problems include unexpected engine shutdowns, transmission malfunctions (stuttering, failure to engage), and hybrid system failures. Other common issues involve the rearview camera intermittently failing (5%), and problems with second-row seat latches and power liftgate safety detection.
Are there any recalls for the 2021 Chrysler Pacifica?
Yes, the 2021 Chrysler Pacifica has 6 recalls. These include recalls for improperly secured side curtain airbag connectors, rearview camera image not displaying, binding second-row seat-to-floor mounting latches, and for PHEV models, an internal transmission wiring connector that can cause unexpected engine shutdown. There are also recalls related to wheelchair restraint systems.
How does the 2021 Chrysler Pacifica perform in crash tests?
The 2021 Chrysler Pacifica received excellent crash test ratings from NHTSA, achieving 5 stars for both Frontal Crash and Side Crash tests. The Overall and Rollover ratings are N/A.
What should I look out for when buying a used 2021 Chrysler Pacifica?
When considering a used 2021 Chrysler Pacifica, pay close attention to the transmission's performance, any signs of electrical issues, and ensure all recall work has been completed. Specifically, check for smooth shifting, proper rearview camera function, and verify the second-row seats latch securely. A pre-purchase inspection by a trusted mechanic is highly recommended to identify potential power train or electrical system faults.
Buyer Advice
Our recommendation: Given the strong crash test performance but significant complaints regarding power train and electrical system reliability, along with multiple safety recalls, a thorough pre-purchase inspection and verification of all recall completions are crucial for potential buyers.
NHTSA Data Summary for 2021 Chrysler Pacifica
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Chrysler Pacifica. The data includes 334 consumer complaints filed by vehicle owners, 6 manufacturer-initiated safety recalls, 10 reported crashes, 1 fire incidents, 11 reported injuries, and safety rating assessments associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.