2025 Chrysler Pacifica Safety Report

The 2025 Chrysler Pacifica presents a mixed safety picture. While it boasts excellent crash test performance with a 5-star overall NHTSA rating, including 5 stars for frontal and side impacts and 4 stars for rollover, there are notable concerns from consumer complaints and recall history. With only 13 total complaints, 1 crash, 0 fires, 0 injuries, and 0 deaths reported to NHTSA, the raw numbers appear low, which is typical for a new model year. However, the nature of these complaints, particularly regarding engine failures and issues with critical safety systems, warrants attention. The recall history is significant, with 5 recalls already issued for a new model year. Two recalls specifically address side curtain airbags having insufficient pressure retention, increasing the risk of injury during a crash. Another critical recall involves the rearview camera image not displaying due to an incorrect radio, directly impacting driver visibility and increasing crash risk. Furthermore, two recalls relate to wheelchair restraint systems, which, while not affecting all vehicles, highlight manufacturing or design issues. These recalls indicate potential safety oversights that Chrysler is actively addressing. Complaint patterns, despite the low volume, show a concerning trend. Two complaints directly mention engine replacement at very low mileages (9,000 and 9,100 miles), indicating potential severe powertrain defects. Issues with the 'FORWARD COLLISION AVOIDANCE' and 'VEHICLE SPEED CONTROL' systems are also reported, including instances of adaptive cruise control failure leading to unintended acceleration or inability to maintain distance, and even a report of the vehicle not slowing down when brakes were applied. These electronic system malfunctions are particularly alarming as they directly impact active safety features designed to prevent accidents. The combination of strong crash test ratings with early-stage mechanical and electronic safety system issues suggests that while the vehicle performs well in controlled crash scenarios, its reliability and the consistent function of its advanced safety features may be compromised.

Our recommendation: Despite strong crash test ratings, potential buyers should be cautious due to early reports of severe engine issues, critical safety system malfunctions, and multiple recalls; thoroughly investigate specific vehicle history and consider an extended warranty.