2019 Chrysler Pacifica Safety Report
2019 Chrysler Pacifica Safety and Reliability Report
Safety Decision Cockpit for the 2019 Chrysler Pacifica
This page is the hub for deciding what to inspect next on the 2019 Chrysler Pacifica. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.
| Signal | Value | What to inspect next |
|---|---|---|
| Recall burden | High (6) | Review campaign numbers, affected components, and dealer remedies below. |
| Owner complaints | High (317) | Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates. |
| Crash and fire reports | 14 | Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item. |
| Primary component hub | Service Brakes | Compare service brakes issues across vehicles. |
| Cleaner nearby model year | 2016 | Compare against the 2016 Chrysler Pacifica with 2 complaints and 0 recalls. |
| Riskier nearby model year | 2017 | Check the 2017 Chrysler Pacifica before buying across this generation. |
Chrysler Pacifica Year-by-Year Comparison
The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Chrysler Pacifica years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.
| Model Year | Complaints | Recalls | Use case |
|---|---|---|---|
| 2020 Chrysler Pacifica | 147 | 4 | Compare as a potentially cleaner alternative. |
| 2018 Chrysler Pacifica | 767 | 12 | Inspect as a potentially higher-complaint year. |
| 2021 Chrysler Pacifica | 334 | 6 | Inspect as a potentially higher-complaint year. |
| 2017 Chrysler Pacifica | 1433 | 10 | Inspect as a potentially higher-complaint year. |
| 2022 Chrysler Pacifica | 171 | 8 | Compare as a potentially cleaner alternative. |
| 2016 Chrysler Pacifica | 2 | 0 | Compare as a potentially cleaner alternative. |
2019 Chrysler Pacifica Complaint Theme Map
Complaint counts become more useful when they are grouped into inspection themes. For the 2019 Chrysler Pacifica, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.
Service Brakes
33 owner complaints mention this component in the current safety profile.
All Service Brakes issues Chrysler onlyUnknown Or Other
28 owner complaints mention this component in the current safety profile.
All Unknown Or Other issues Chrysler onlyPower Train
28 owner complaints mention this component in the current safety profile.
All Power Train issues Chrysler onlyElectrical System
24 owner complaints mention this component in the current safety profile.
All Electrical System issues Chrysler onlyEngine
19 owner complaints mention this component in the current safety profile.
All Engine issues Chrysler onlySteering
18 owner complaints mention this component in the current safety profile.
All Steering issues Chrysler onlyAI Safety Analysis for the 2019 Chrysler Pacifica
Reliability Score
The 2019 Chrysler Pacifica receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.
NHTSA Safety Ratings for the 2019 Chrysler Pacifica
The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.
Known Issues for the 2019 Chrysler Pacifica
The following issues have been identified from NHTSA complaint data and owner reports for the 2019 Chrysler Pacifica:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Service Brakes Service brakes have been reported as a common issue, often requiring attention around 30,000 to 60,000 miles. |
Medium | Common | 30k-60k miles |
| Electrical System Electrical system issues, including wiring and connectors, are frequent and can lead to problems like steering difficulty and gear shifting issues. |
High | Common | 30k-60k miles |
| Engine Engine problems, such as a blown head gasket, have been reported, often occurring around 60,000 to 100,000 miles. |
Medium | Common | 60k-100k miles |
| Steering Steering issues, including sticking and difficulty returning to straight position, are common around 30,000 to 60,000 miles. |
Medium | Common | 30k-60k miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2019 Chrysler Pacifica:
Issues with the electrical system, including wiring and connectors, are the most common problems.
Service brake issues are the second most common problem.
Engine problems, such as a blown head gasket, are less common but still significant.
Steering issues, including sticking and difficulty returning to straight position, are the least common but still notable.
Recall Details for the 2019 Chrysler Pacifica
The following 6 recalls have been issued for the 2019 Chrysler Pacifica by NHTSA:
Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA b...
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Fe...
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Summary: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall o...
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA Complaint Summaries for the 2019 Chrysler Pacifica
Below are complaint narratives filed by owners of the 2019 Chrysler Pacifica with the National Highway Traffic Safety Administration. 1 complaint involved crashes.
Electrical power steering assistance system. The steering wheel starts becoming difficult to smoothly turn in corners over 30-miles per hour. Steering wheel required excessive force to overcome the resistance caused by the steering system (almost like having a non-power system steering system in turns). No issues on straight roadways. No warning lamps light. Getting worse (only used for local...
While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.
The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.
Bad engine at 67,000 miles for a blown head gasket. Service records up to date,
This has been ever since I got my van. Sometime when I drive my lights come on and it goes into limp mode. Most of the time. When I start my van my lights will turn on. I have to turn my car off . Then start again to get my van riding correctly. The other day I was making a U-turn and my engine stalled and I was almost hit by a truck.
Power steering failure October 11, 2024. Car battery malfunction. Thankfully I was in the slow lane and was able to drift to the shoulder of the highway. My safety of my entire family was put at risk. This includes me, my wife and 2 kids. The problem was confirmed by a dealership and I was able to replace the battery. The problem has not been reproduced, and no there were no warning lamps.
A slow coolant leak is draining the coolant from the reservoir into the engine. This has happened twice now and no external leaks can be found. The first instance in June 2021 was on a trip from Goldsboro, NC to Antigo, WI. We made it to Chicago and noticed the engine temp climbing. We thought it was due to the trip and heat but had just stopped in Ohio the day prior. We took the vehicle to a loca...
Steering wheel sticks when attempting to return to straight position after a curve. Usually occurs when turning right but sometimes left. Only occurs at highway speeds, not on city streets. Chrysler dealer inspected vehicle, said no problem was found, recommended having tire alignment checked. Front tires did not need alignment but rear tires did and were aligned. Unfortunately, this did not corre...
My care had issue and showing message on dashboard for "service shifter" and was diagnosed by the Ferman Dealership on US 19, New Port Richey, FL. After dealership fixed the issue, Paid around $800, I picked up the car and drove around and took on freeway, after sometimes I got the message of service shifter again on dashboard and steering became hard and other function were stopped working. It fe...
When driving the car with not shift for a long time and then shifts hard into gear.I can also smell an odor some times. I have kids I don’t want to be driving and it cause me to wreck or catch fire. Other people I know had the same problem. This needs to be addressed.
We bought our brand-new Chrysler van in 2019. On [XXX] the oil filter housing needed to be replaced due to cheap manufacturing parts. It cost us $918.78. In October of 2025, we were experiencing some shaking in our van. Upon investigation, it was diagnosed with a blown head gasket. The repair was estimated at $3000 - $4000. The mileage on our van was a little over 93,000 miles. We were meticulous ...
The vehicle jerked, stopped and would not start again. After a while it started, people were honking to move. This happened about 3 years ago. The vehicle jerks often and afraid it will leave us on the street. About 2 years ago, the auxiliary battery ran down the main battery. The car would not start. Had to buy both batteries. The lights come on, engine, traction and auxiliary battery ligh...
It malfunctioned on October 25th, it started working briefly the same day, but ultimately quite again until we reset it in the early evening. Reset being disconnecting the battery for an hour then reconnecting. After that, it worked fine the next day, throughout the drive home, and all week until it quit yesterday, Nov 2, 2025. It hasn’t worked since, even after a reset since yesterday Mov. 2, 20...
During normal driving from office to home car suddenly started stuttering and I was apply break but speeded up and showed engine light on, I was about to hit front car due to additional speed. During that time I saw few quick messages on the dashboard, the one that I can remember was related with ACC. That's the dangerous situation. I looked d from OBD and found that code was U0412 and reported th...
After taking my car in for the recall on the battery which required a system update, I’ve had multiple errors that the Chrysler service department cannot resolve. Four times in the last two weeks when I get in the car and crank it, it will not go into drive or the shifter does not work at all. I’m having multiple errors on saying service shifter and service electrical battery that had never occurr...
Component failute: first the cruse control would stop working while driving. then the engine would rive way up while trying to accelerate and not gain much speed, gas mpg dropped. when breaking to stop i had to push the break pedal harder. when the cruse had stopped and i shut the engine off, it was hard to start, and would bump and shake as if it was hitting on 2 cylinders, cruse still wou...
While driving down the 70 mph interstate my steering went out and I had 5 people in my van. There was no warning or other symptoms of the problem prior to the failure. My sister [XXX] and my mother who is [XXX] was stranded on the interstate with traffic speeding by at a high rate of speed. We had the vehicle towed to the dealership and they reported the power steering rack failed and it will cost...
The contact owns a 2019 Chrysler Pacifica. The contact stated that the message “Engine would Shutoff Soon” was displayed. The START/STOP, engine, Forward Collision Avoidance, and 4WD warning lights were illuminated. The contact stated that the power steering functionality had become inoperable. The vehicle had stalled on several occasions. The contact related the failure to NHTSA Campaign Number: ...
The steering on this vehicle has a catching sensation, especially when changing lanes at high speeds, or travelling down a curvy mountain highway. The steering seems to require extra effort to get back to a center position. The problem is most noticeable when making slight turns (such as changing lanes) at higher speeds.
The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds, after making a slight adjustment of the steering wheel to the right, while returning to center, the steering wheel was sticking and required extra force to return the steering wheel to center. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle w...
Showing 20 of 317 complaints. Additional complaints are available via the NHTSA database.
NHTSA Defect Investigations for the 2019 Chrysler Pacifica
NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.
Component: Electrical System:Wiring
Opened 2024-02-27
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016,...
Component: Power Train
Opened 2022-07-22 · Closed 2024-03-27
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through Janua...
Frequently Asked Questions About the 2019 Chrysler Pacifica
Has the 2019 CHRYSLER PACIFICA been recalled?
Yes, the 2019 CHRYSLER PACIFICA has 6 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.
How many complaints does the 2019 CHRYSLER PACIFICA have?
The 2019 CHRYSLER PACIFICA has 317 complaints filed with NHTSA. Of these, 11 involved crashes. 3 injuries and 0 deaths have been reported.
What is the safety rating for the 2019 CHRYSLER PACIFICA?
The 2019 CHRYSLER PACIFICA received an overall NHTSA safety rating of excellent (5/5). Frontal crash: 5/5. Side crash: 5/5. Rollover: 4/5.
What are the most common problems with the 2019 CHRYSLER PACIFICA?
The most commonly reported problems with the 2019 CHRYSLER PACIFICA involve service brakes (33 complaints), unknown or other (28 complaints), power train (28 complaints). Other affected components include electrical system, engine, steering.
How many crash reports does the 2019 CHRYSLER PACIFICA have?
There are 11 crash reports associated with the 2019 CHRYSLER PACIFICA out of 317 total complaints (3.5% of complaints involved crashes).
How many fire reports does the 2019 CHRYSLER PACIFICA have?
There are 3 fire reports for the 2019 CHRYSLER PACIFICA out of 317 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.
Are there any deaths reported for the 2019 CHRYSLER PACIFICA?
No deaths have been reported in NHTSA complaints for the 2019 CHRYSLER PACIFICA.
How many injuries are reported for the 2019 CHRYSLER PACIFICA?
3 injuries have been reported in NHTSA complaints for the 2019 CHRYSLER PACIFICA. These are self-reported by vehicle owners as part of their safety complaints.
Should I buy a 2019 CHRYSLER PACIFICA?
Based on NHTSA data, the 2019 CHRYSLER PACIFICA is research thoroughly before purchasing. It has 317 complaints, 6 recalls, and a excellent (5/5) safety rating. Always have a pre-purchase inspection done by a qualified mechanic.
What components fail most on the 2019 CHRYSLER PACIFICA?
The components with the most failures on the 2019 CHRYSLER PACIFICA are: 1. SERVICE BRAKES (33 complaints), 2. UNKNOWN OR OTHER (28 complaints), 3. POWER TRAIN (28 complaints), 4. ELECTRICAL SYSTEM (24 complaints), 5. ENGINE (19 complaints). SERVICE BRAKES is the single most-reported problem area with 33 complaints.
What should I know before buying a 2019 CHRYSLER PACIFICA?
Be aware of common electrical system and service brake issues, which can affect driving performance and safety. Regular maintenance is crucial. The 2019 CHRYSLER PACIFICA has 317 NHTSA complaints and 6 recalls on record. NHTSA rates it excellent (5/5).
How reliable is the 2019 CHRYSLER PACIFICA?
The 2019 CHRYSLER PACIFICA receives a reliability score of 85/100, indicating above-average reliability. This is based on 317 owner complaints, 6 recalls, and 14 crash/fire reports in the NHTSA database. Key known issues include Service Brakes and Electrical System.
What are the known issues with the 2019 CHRYSLER PACIFICA?
Known issues with the 2019 CHRYSLER PACIFICA include: Service Brakes, Electrical System, Engine, Steering. These are based on patterns found across 317 NHTSA complaints. 6 of these patterns resulted in formal recalls.
What are the most common issues with the 2019 Chrysler Pacifica?
The most common issues are service brake problems and electrical system issues, including wiring and connectors.
Can electrical system issues affect the steering of the 2019 Chrysler Pacifica?
Yes, electrical system issues can cause steering difficulties, especially at higher speeds.
Are there any recalls for the 2019 Chrysler Pacifica that I should be aware of?
Yes, there are recalls related to the electrical system, including wiring and connectors, and the power train.
Buyer Advice
Our recommendation: Be aware of common electrical system and service brake issues, which can affect driving performance and safety. Regular maintenance is crucial.
NHTSA Data Summary for 2019 Chrysler Pacifica
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2019 Chrysler Pacifica. The data includes 317 consumer complaints filed by vehicle owners, 6 manufacturer-initiated safety recalls, 11 reported crashes, 3 fire incidents, 3 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2019 Chrysler Pacifica an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.
Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.
Analysis last updated: 2026-05-14