2020 Ford Expedition Safety Report

The 2020 Ford Expedition presents a mixed safety picture, with strong crash test performance but a notable number of consumer complaints and recalls, particularly concerning the powertrain. NHTSA awarded the vehicle an excellent 5-star overall safety rating, including 5 stars for frontal and side crash tests, and a respectable 4 stars for rollover. This indicates robust occupant protection in a collision. However, the vehicle has accumulated 334 total complaints, with 4 crashes, 7 fires, and 15 injuries reported, suggesting potential issues outside of controlled crash scenarios. A significant concern is the powertrain, which accounts for 161 complaints, making it the most frequently cited component. Many complaints detail harsh/erratic shifting, clunking, hesitation, power loss, and even catastrophic transmission failure, with some incidents occurring at highway speeds and nearly causing crashes. This aligns with multiple recalls related to the powertrain, including one for a short circuit in the battery junction box that can cause an engine fire while driving or parked, and another for incorrect repairs under a previous recall affecting pre-collision assist features. The high number of powertrain complaints, coupled with recalls, points to a systemic issue that could compromise vehicle control and safety. Beyond the powertrain, other recurring issues include seat belt pretensioner malfunctions (leading to recalls where belts may not retract/extend or deploy inadvertently), rearview camera failures (also subject to recalls for blank or distorted images), and windshield wiper arm breakage. The 15 recalls for this model year are substantial, addressing critical components like the engine, electrical system, seat belts, and back over prevention systems. While the high recall count indicates Ford's proactive approach to addressing issues, the sheer volume and nature of these recalls, combined with the consumer complaints, suggest that owners may face significant reliability and safety concerns, particularly with the transmission and potential fire risks.

Our recommendation: While the 2020 Ford Expedition boasts excellent crash test ratings, potential buyers should be aware of the numerous recalls and a high volume of consumer complaints, especially regarding the powertrain and potential fire risks. Thoroughly check the vehicle's recall completion status and consider an extended warranty, particularly for transmission issues.