2017 Jeep Grand Cherokee Safety Report

The 2017 Jeep Grand Cherokee presents a mixed safety picture. While its NHTSA crash test ratings are strong, with 5 stars for Frontal and Side impact and an overall 4-star rating, the vehicle has a notable number of owner complaints and several significant recalls. With 355 total complaints, including 25 crashes, 3 fires, and 19 injuries, there are clear areas of concern. The most frequently reported issues revolve around the POWER TRAIN (48 complaints), UNKNOWN OR OTHER (36 complaints), and ENGINE (35 complaints), indicating potential mechanical vulnerabilities. The recall history further highlights these concerns, with six recalls issued. Two recalls specifically address issues with 3.0L Diesel engines, including crankshaft position sensor tone wheel delamination and high-pressure fuel pump failure, both of which can lead to engine stall or loss of drive power, increasing crash risk. Another diesel engine recall pertains to the Exhaust Gas Recirculation (EGR) cooler, which could crack and cause a fire. An electrical system recall for wiring issues could lead to unintended acceleration if cruise control cannot be deactivated, also increasing crash risk. These recalls, particularly those related to engine and fuel systems, align with the high number of POWER TRAIN and ENGINE complaints. Common complaint patterns include transmission issues such as unexpected shifting into neutral or getting stuck in gear, engine problems like ticking noises, camshaft failure, and head gasket issues, and electrical system malfunctions leading to warning lights or cruise control problems. Several complaints also mention active head restraint unexpected deployment and airbag non-deployment in crashes, despite the 5-star frontal crash rating. The combination of strong crash test performance with a significant volume of mechanical and electrical complaints, alongside multiple safety recalls, suggests that while the vehicle performs well in controlled crash scenarios, its long-term reliability and component integrity are areas of concern for owners.

Our recommendation: Given the strong crash test performance but notable volume of powertrain, engine, and electrical complaints, along with 6 recalls, prioritize a pre-purchase inspection by a trusted mechanic and verify all recall remedies have been completed before buying.