2018 Jeep Grand Cherokee Safety Report

2018 Jeep Grand Cherokee: Solid crash ratings, but high complaint volume and 11 recalls for critical safety systems.

816Complaints
11Recalls
★★★★☆Safety Rating
55/100Reliability Score
41Crash Reports
9Fire Reports
31Injuries
Most reported components: Electrical System (169)Unknown Or Other (159)Engine (53)Electrical System,Unknown Or Other (53)Power Train (26)Service Brakes, Hydraulic (24)Seats (21)Fuel/Propulsion System (14)Air Bags (12)Fuel System, Diesel (11)

AI Safety Analysis for the 2018 Jeep Grand Cherokee

The 2018 Jeep Grand Cherokee presents a mixed safety picture, with a notable number of consumer complaints alongside a solid crash test performance. NHTSA records 816 total complaints, including 41 crashes, 9 fires, and 31 injuries, but no reported deaths. The vehicle received an overall 4-star safety rating from NHTSA, with 4 stars for frontal crash, 5 stars for side crash, and 3 stars for rollover. This indicates strong performance in side impacts but a slightly higher rollover risk. A significant concern is the high volume of recalls, with 11 issued for this model year. These recalls address critical safety components such as the service brakes (specifically ABS module malfunctions that could lead to rollaway or disabled ABS/ESC), engine issues (crankshaft position sensor tone wheel delamination and high-pressure fuel pump failure leading to stalls), and potential fire risks from the EGR cooler. Electrical system issues are also prominent in both complaints and recalls, with wiring problems potentially causing vehicle stalls or cruise control malfunctions. Common complaint patterns reveal a strong focus on the 'ELECTRICAL SYSTEM' (169 complaints) and 'UNKNOWN OR OTHER' (159 complaints), often indicating complex or intermittent electronic issues. 'ENGINE' (53 complaints) and 'POWER TRAIN' (26 complaints) also feature prominently, aligning with several engine-related recalls. Specific issues like active head restraint spontaneous deployment and infotainment screen delamination are also reported, impacting both safety and usability. While crash test ratings are generally good, the sheer volume of complaints and recalls, particularly concerning critical systems like brakes and engine, suggests potential reliability and safety vulnerabilities that buyers should be aware of.

Reliability Score

The 2018 Jeep Grand Cherokee receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.

Known Issues for the 2018 Jeep Grand Cherokee

The following issues have been identified from NHTSA complaint data and owner reports for the 2018 Jeep Grand Cherokee:

IssueSeverityFrequencyTypical Mileage
Electrical System Malfunctions
Numerous complaints (169) and recalls related to electrical wiring, ABS module, and cruise control, potentially leading to vehicle stalls, brake light malfunctions, or unintended acceleration.
High Common variable miles
Engine Stalling/Failure
Recalls for crankshaft position sensor tone wheel delamination and high-pressure fuel pump failure, both capable of causing unexpected engine stalls. 53 complaints related to the engine.
High Occasional variable miles
Brake System Malfunctions
Multiple recalls for ABS module malfunctions that could lead to brake light illumination, disabled ABS/ESC, or vehicle rollaway. 24 complaints for service brakes.
High Occasional variable miles
Active Head Restraint (Ahr) Spontaneous Deployment
Reports of headrests deploying without impact, causing injury or discomfort.
High Rare variable miles
Infotainment Screen Delamination/Freezing
Screen bubbling, separating, or freezing, leading to unintended inputs and loss of functionality for safety features like the backup camera.
Medium Occasional variable miles
Transmission/Power Train Issues
26 complaints and a recall for an incorrect transmission park lock rod, potentially preventing the vehicle from staying in 'PARK'. Reports of transmission failure and loss of drive power.
High Occasional variable miles
Egr Cooler Cracking/Fire Risk (Diesel Models)
Recall for EGR cooler cracking, allowing pre-heated coolant to combust in the intake manifold, increasing fire risk.
High Rare variable miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2018 Jeep Grand Cherokee:

Electrical System 20% of complaints

Highest number of complaints (169) related to various electrical issues, including wiring, module malfunctions, and intermittent component failures.

Unknown Or Other 19% of complaints

A significant portion of complaints (159) fall into this category, suggesting diverse and potentially complex issues not easily categorized.

Engine 6% of complaints

53 complaints related to engine performance, stalling, misfires, and abnormal noises, supported by multiple engine-related recalls.

Power Train 3% of complaints

26 complaints, including transmission issues, loss of drive power, and a recall for park lock rod malfunction.

Service Brakes, Hydraulic 2% of complaints

24 complaints, aligning with multiple recalls concerning ABS module malfunctions and potential brake system failures.

Seats 2% of complaints

21 complaints, including issues with active head restraint spontaneous deployment.

Fuel/Propulsion System 1% of complaints

14 complaints, with recalls specifically addressing fuel pump failure and fuel line separation.

Air Bags 1% of complaints

12 complaints related to airbag system warnings or malfunctions.

Frequently Asked Questions About the 2018 Jeep Grand Cherokee

Is the 2018 Jeep Grand Cherokee safe?

Based on NHTSA data, the 2018 Jeep Grand Cherokee has a 4-star overall safety rating, performing well in side impacts (5 stars) but with a 3-star rollover rating. However, it has a high volume of 816 complaints and 11 recalls, many addressing critical safety components like brakes, engine, and electrical systems, indicating potential reliability and safety concerns despite its crash test performance.

What are common problems with the 2018 Jeep Grand Cherokee?

The most reported issues are related to the ELECTRICAL SYSTEM (169 complaints), followed by 'UNKNOWN OR OTHER' (159 complaints), and ENGINE (53 complaints). Specific problems include ABS module malfunctions, engine stalls, active head restraint spontaneous deployment, and infotainment screen delamination.

How many recalls does the 2018 Jeep Grand Cherokee have?

The 2018 Jeep Grand Cherokee has 11 recalls issued by NHTSA. These recalls cover significant issues such as brake system malfunctions, engine stalling, fuel system failures, and electrical wiring problems.

Are there fire risks with the 2018 Jeep Grand Cherokee?

Yes, there are 9 reported fires among the complaints. Additionally, a specific recall addresses a fire risk related to the Exhaust Gas Recirculation (EGR) cooler in 3.0L EcoDiesel engines, where cracking could lead to combustion in the intake manifold.

What should I look out for when buying a used 2018 Jeep Grand Cherokee?

When considering a used 2018 Jeep Grand Cherokee, pay close attention to the electrical system, engine performance, and brake system. Ensure all 11 recalls have been addressed, especially those concerning ABS module, engine stall risks, and fuel system integrity. Check for any warning lights, infotainment screen issues, or unusual noises from the engine or transmission.

Buyer Advice

Our recommendation: Given the high number of recalls and complaints, particularly concerning critical safety systems, thoroughly verify that all 11 recalls have been completed and consider a pre-purchase inspection focusing on electrical, engine, and brake components before buying a 2018 Jeep Grand Cherokee.

NHTSA Data Summary for 2018 Jeep Grand Cherokee

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2018 Jeep Grand Cherokee. The data includes 816 consumer complaints filed by vehicle owners, 11 manufacturer-initiated safety recalls, 41 reported crashes, 9 fire incidents, 31 reported injuries, and safety rating assessments associated with this vehicle.

The NHTSA has assigned the 2018 Jeep Grand Cherokee an overall safety rating of 4 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 3 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.