2018 Jeep Grand Cherokee Safety Report

Electrical System

169 owner complaints mention this component in the current safety profile.

Unknown Or Other

159 owner complaints mention this component in the current safety profile.

Engine

53 owner complaints mention this component in the current safety profile.

Electrical System,Unknown Or Other

53 owner complaints mention this component in the current safety profile.

Power Train

26 owner complaints mention this component in the current safety profile.

Service Brakes, Hydraulic

24 owner complaints mention this component in the current safety profile.

Issues with electrical system control units and modules.

Problems with engine and emissions control systems.

Issues with hydraulic service brakes, including anti-lock and traction control.

Problems with fuel delivery systems.

Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new ...

Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC cust...

Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Consequence: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date ha...

Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners m...

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Consequence: Combustion in the intake manifold can increase the risk of a fire.

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March ...

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Consequence: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall o...

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the c...

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be d...

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

Consequence: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

Summary: Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

Consequence: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the “Service air Suspension” warning light was illuminated. In addition, the contact stated that the headlights independently turn on and off, the doors independently locked and unlocked, and the radio independently changes stations. In addition, the contact stated that the failure caused th...

While driving on the highway I received a “SERV 4WD” light and also a traction control unavailable light. Other than that that the car appeared to drive normally other than I could feel the car gears “catching” at starts when I pressed the accelerator. I took the car to the certified dealer and they said it was a transfer case failure and was unsafe to drive as it could have caused the wheels to l...

1. The issue involved the engine and emissions system, specifically a cylinder 3 misfire, accompanied by illumination of the check engine light and white smoke emitted from the exhaust. The vehicle was evaluated by an authorized Jeep dealership, which confirmed the cylinder misfire through diagnostic testing. At that time, per the diagnosis, coil 3 and all spark plugs were exchanged. This did not ...

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 20 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was restarted, and a short distance later, the failure persisted. The contact stated that there were several attempts to restart the vehicle. However, the failure persisted. The messag...

Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.

To Whom It May Concern, I am writing to formally report a serious safety defect regarding the Active Head Restraint (AHR) system in my vehicle. On 11/28/25 the headrest deployed spontaneously while I was operating the vehicle. Incident Details: • No Collision: There was no impact, collision, or sudden braking event that would trigger a safety deployment. • Safety Risk: The forceful deployment occu...

Front passenger side CV Axle purchased from detroit axle. They confirmed on website it would fit my make, model, and year of vehicle. Once I described that they are selling this part incorrectly and they refused to change website to continue fraud sell I asked for a full refund. They denied and said I'd be deducted shipping costs. If this part would've almost fit I'd have been a risk for life on t...

The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air spring because it is backordered. It appears that 100% of these components fail creating demand that the manufacturer cannot keep up with. There should be a recall at this high failure rate on a component that makes the vehicle unsafe to drive per the warning on that dash.

AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.

Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine ...

Warped cylinder head without engine overheating. Cylinder 4 misfire.

The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank where you put the gas in. Hence, the repair light keeps coming on so you never know if its real and needs to be addressed or if its the gas tank issue again

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ma...

1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy door coming down on the person. 3-problem was looked at by my mechanic and they cannot fix issue as b...

I Purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the vehicle gave out. The car rpm shot up to seven thousand and only goes 30 mph. My safety was in jeopardy because the vehicle lowed down rapidly and I had to maneuver to the side of the road in order not to be struck from the rear. I had taken it to get inspected by AAMCO and was in...

I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn s...

I own a 2018 Jeep Grand Cherokee Overland. On December 5, 2025, the vehicle received a transmission fluid exchange service at a Jeep dealership. Prior to this service, the transmission operated normally with no hesitation, harsh shifts, or warning lights. Within a few days after the service, I began noticing delayed engagement and hesitation during shifts. On December 14, 2025, while driving at h...

Component: Seats

Opened 2019-09-09 · Closed 2026-02-25

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy...

Component: Fuel System, Diesel:Delivery:Fuel Pump

Opened 2023-03-17

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response...

Component: Air Bags:Frontal:Driver Side:Inflator Module

Opened 2021-09-17

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20...