2021 Jeep Grand Cherokee Safety Report
2021 Jeep Grand Cherokee: Strong Crash Ratings Mask Numerous Recalls and Owner Complaints on Critical Systems
AI Safety Analysis for the 2021 Jeep Grand Cherokee
Reliability Score
The 2021 Jeep Grand Cherokee receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2021 Jeep Grand Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2021 Jeep Grand Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Rearview Camera Malfunction Multiple recalls (BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, BACK OVER PREVENTION:DISPLAY FUNCTION) indicate the rearview camera image may not display, increasing crash risk. |
High | Common | all miles |
| Suspension Component Separation/Detachment Recalls for upper control arm ball joint separation and rear coil spring detachment can lead to loss of vehicle control. |
High | Occasional | all miles |
| Steering Column Disconnection Recall for an incorrectly assembled steering column intermediate shaft that may disconnect, causing a loss of steering control. |
High | Occasional | all miles |
| Headlight Inoperability Recalls for tail light side marker damage and incomplete smart lighting module software updates can cause headlights or side markers to not illuminate, reducing visibility. |
High | Occasional | all miles |
| Engine Misfires/Stalling/Loss Of Power Complaints and a recall (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE) point to issues like engine misfires, stalling at speed, and sudden loss of power. |
High | Common | variable miles |
| Fuel Pump/Starting Issues Numerous complaints describe hesitation to start, multiple attempts needed to start, and stalling while driving, often linked to fuel pump issues. |
Medium | Common | variable miles |
| Transmission Failure/Erratic Shifting Reports of transmission failure at low mileage, erratic shifting, and limp mode, consistent with a known defect pattern. |
High | Occasional | 19000-35000 miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2021 Jeep Grand Cherokee:
A significant portion of complaints fall into a general 'unknown or other' category, indicating diverse and sometimes hard-to-categorize issues.
Frequent issues with headlights and tail lights not illuminating, including high beams failing and side markers being damaged, supported by multiple recalls.
Complaints about erratic steering, vehicle shifting left/right on its own, and a recall for steering column intermediate shaft disconnection.
Issues including transmission failure, erratic shifting, and general power train malfunctions.
Problems ranging from battery drain in cold weather to general electrical system malfunctions affecting various components.
Common complaints about fuel pump issues leading to long crank times, no-starts, and stalling.
Reports of engine misfires, overheating, sudden loss of power, and repeated camshaft failures.
Issues with suspension components, including messages about service suspension, ride height sensor failures, and squeaks, supported by recalls for control arm and coil spring detachment.
Frequently Asked Questions About the 2021 Jeep Grand Cherokee
Is the 2021 Jeep Grand Cherokee safe?
Based on NHTSA data, the 2021 Jeep Grand Cherokee received excellent crash test ratings (5-star Overall, 5-star Side, 4-star Frontal and Rollover). However, it has a concerning number of owner complaints (387 total) and 12 recalls, many addressing critical safety components like steering, suspension, and rearview cameras. While it performs well in controlled crash scenarios, real-world reliability and component integrity have shown significant issues.
What are common problems with the 2021 Jeep Grand Cherokee?
The most reported issues include problems with 'UNKNOWN OR OTHER' (31 complaints), 'EXTERIOR LIGHTING' (30 complaints, including headlights not working), 'STEERING' (29 complaints, with reports of erratic steering), and 'POWER TRAIN' (24 complaints, including transmission issues). Fuel/propulsion system problems (15 complaints) and electrical system issues (19 complaints) are also frequently cited.
Are there any recalls for the 2021 Jeep Grand Cherokee?
Yes, the 2021 Jeep Grand Cherokee has 12 recalls. These include critical issues such as rearview camera malfunctions, separation of suspension components (upper control arm ball joint, rear coil springs), steering column disconnection, inoperable headlights/tail lights, engine loss of drive power, missing child seat tether welds, and incorrect airbag software.
How does the 2021 Jeep Grand Cherokee perform in crash tests?
The 2021 Jeep Grand Cherokee received strong NHTSA crash test ratings: a 5-star Overall Safety Rating, 4 stars for Frontal Crash, 5 stars for Side Crash, and 4 stars for Rollover.
What are the most severe safety concerns for the 2021 Jeep Grand Cherokee?
The most severe safety concerns stem from recalls related to potential loss of vehicle control (suspension component separation, steering column disconnection), decreased visibility (rearview camera malfunctions, inoperable headlights), and unexpected loss of drive power (engine/EGR valve issues). Owner complaints also highlight engine stalling, transmission failure, and electrical system issues that can render the vehicle inoperable.
Buyer Advice
Our recommendation: Given the high number of recalls and owner complaints, particularly concerning steering, suspension, and powertrain, potential buyers should thoroughly review all recall remedies and ensure they have been completed, and consider an extended warranty or pre-purchase inspection focusing on these known problem areas.
NHTSA Data Summary for 2021 Jeep Grand Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2021 Jeep Grand Cherokee. The data includes 387 consumer complaints filed by vehicle owners, 12 manufacturer-initiated safety recalls, 19 reported crashes, 8 fire incidents, 13 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2021 Jeep Grand Cherokee an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 4 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.