2023 Jeep Grand Cherokee Safety Report
2023 Jeep Grand Cherokee: Strong crash scores, but plagued by numerous electrical and propulsion recalls and complaints.
AI Safety Analysis for the 2023 Jeep Grand Cherokee
Reliability Score
The 2023 Jeep Grand Cherokee receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2023 Jeep Grand Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Jeep Grand Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| High-Voltage Battery Fire Risk (4xe Models) Internal battery failure leading to fire risk, prompting recalls and advisories not to charge or park indoors. |
High | Common | new-low mileage miles |
| Loss Of Drive Power Software errors in the hybrid control processor or battery failures can cause the vehicle to lose propulsion while driving. |
High | Occasional | new-low mileage miles |
| Rear Coil Spring Detachment Incorrectly installed rear coil springs can detach, increasing crash risk. |
High | Rare | new-low mileage miles |
| Airbag Non-Deployment Improperly secured connectors for front seat side airbags may prevent deployment during a crash. |
High | Rare | new-low mileage miles |
| Rearview Camera Malfunction Improperly fastened screen module connections or coaxial cables can prevent the rearview camera image from displaying. |
Medium | Occasional | new-low mileage miles |
| Blower Motor Failure / Defrost Inoperative Blower motor failure can render the defrosting and defogging system inoperative, reducing visibility. |
Medium | Occasional | new-low mileage miles |
| Unintended Braking/Acceleration Issues Vehicle may abruptly stop/brake without cause or respond inconsistently to accelerator/brake pedals. |
High | Occasional | new-low mileage miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Jeep Grand Cherokee:
Frequent complaints about battery failure, warning lights, and general electrical malfunctions, often linked to hybrid system issues.
Issues reported include rear coil spring detachment and general suspension problems.
Complaints related to engine performance, including loss of power and stalling.
Problems with transmission, gear engagement, and loss of drive power.
Reports of unintended braking or issues with the automatic emergency braking system.
Complaints about steering stiffness and control issues.
Blower motor failure leading to inoperative defrost/defog systems.
Frequently Asked Questions About the 2023 Jeep Grand Cherokee
Is the 2023 Jeep Grand Cherokee safe?
Based on NHTSA data, the 2023 Jeep Grand Cherokee has strong 5-star frontal and side crash test ratings. However, it has a high number of recalls (18) and 344 consumer complaints, including 13 crashes, 2 fires, 17 injuries, and 1 death. Many recalls address critical safety components like the high-voltage battery, suspension, and airbags, indicating potential safety risks despite good crash performance.
What are common problems with the 2023 Jeep Grand Cherokee?
The most reported issues for the 2023 Jeep Grand Cherokee are related to the ELECTRICAL SYSTEM (49 complaints), SUSPENSION (30 complaints), and various propulsion system issues, especially in 4Xe models. Common problems include high-voltage battery failures, loss of drive power, unintended braking, and rear coil spring detachment, all of which have led to recalls.
Are there any fire risks with the 2023 Jeep Grand Cherokee?
Yes, there is a known fire risk, specifically for 2022-2026 Grand Cherokee 4Xe vehicles. A recall (NHTSA Campaign: 25V741000) was issued due to the high voltage battery potentially failing internally and leading to a vehicle fire while parked or charging. NHTSA data also shows 2 reported fires for the 2023 model year.
How many recalls does the 2023 Jeep Grand Cherokee have?
The 2023 Jeep Grand Cherokee has a significant number of recalls, with 18 distinct campaigns issued by NHTSA. These recalls address a wide range of issues from suspension components and electrical system failures to airbag deployment and rearview camera malfunctions.
What should I do if I own a 2023 Jeep Grand Cherokee 4Xe?
If you own a 2023 Jeep Grand Cherokee 4Xe, it is critical to check if your vehicle is affected by the high-voltage battery recall (NHTSA Campaign: 25V741000) and the hybrid control processor software recall (NHTSA Campaign: 25V576000). Follow manufacturer instructions, which may include not charging the vehicle or parking it outdoors, and contact your dealer immediately for recall repairs. Several complaints indicate long waits for parts for these critical repairs.
Buyer Advice
Our recommendation: While offering strong crash protection, the 2023 Jeep Grand Cherokee's numerous recalls and electrical/propulsion complaints, especially for 4Xe models, warrant caution. Prospective buyers should thoroughly investigate recall completion status and consider an extended warranty, particularly for hybrid variants.
NHTSA Data Summary for 2023 Jeep Grand Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Jeep Grand Cherokee. The data includes 344 consumer complaints filed by vehicle owners, 18 manufacturer-initiated safety recalls, 13 reported crashes, 2 fire incidents, 17 reported injuries, and 1 fatalities associated with this vehicle.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.