2023 Jeep Grand Cherokee Safety Report

2023 Jeep Grand Cherokee Safety Analysis

344Complaints
18Recalls
85/100Reliability Score
13Crash Reports
2Fire Reports
17Injuries
1Deaths
Most reported components: Electrical System (49)Suspension (30)Unknown Or Other (27)Electrical System,Engine,Fuel/Propulsion System (16)Electrical System,Engine (15)Forward Collision Avoidance (9)Steering (9)Steering,Suspension (8)Engine (8)Power Train (8)

Safety Decision Cockpit for the 2023 Jeep Grand Cherokee

This page is the hub for deciding what to inspect next on the 2023 Jeep Grand Cherokee. It connects recall campaigns, owner complaint patterns, service bulletins, sibling model years, component issue hubs, and the model buying guide so a shopper or owner can move from a single report into the wider safety graph.

2023 Jeep Grand Cherokee Safety Signal Summary
SignalValueWhat to inspect next
Recall burdenHigh (18)Review campaign numbers, affected components, and dealer remedies below.
Owner complaintsHigh (344)Scan complaint narratives for recurring symptoms, mileage, crashes, fires, injuries, and dates.
Crash and fire reports15Treat any crash, fire, injury, or fatality-linked pattern as a priority pre-purchase inspection item.
Primary component hubElectrical SystemCompare electrical system issues across vehicles.
Cleaner nearby model year2026Compare against the 2026 Jeep Grand Cherokee with 1 complaints and 2 recalls.
Riskier nearby model year2021Check the 2021 Jeep Grand Cherokee before buying across this generation.

Jeep Grand Cherokee Year-by-Year Comparison

The safest purchase decision usually comes from comparing neighboring model years, not reading a single page in isolation. The table below uses only validated Jeep Grand Cherokee years already present in the cleaned NHTSA dataset, so each comparison links to a real vehicle safety report rather than a generated combination.

Nearby Jeep Grand Cherokee Model Years
Model YearComplaintsRecallsUse case
2024 Jeep Grand Cherokee 193 13 Compare as a potentially cleaner alternative.
2022 Jeep Grand Cherokee 328 10 Compare as a potentially cleaner alternative.
2025 Jeep Grand Cherokee 44 2 Compare as a potentially cleaner alternative.
2021 Jeep Grand Cherokee 387 12 Inspect as a potentially higher-complaint year.
2026 Jeep Grand Cherokee 1 2 Compare as a potentially cleaner alternative.
2020 Jeep Grand Cherokee 212 3 Compare as a potentially cleaner alternative.

2023 Jeep Grand Cherokee Complaint Theme Map

Complaint counts become more useful when they are grouped into inspection themes. For the 2023 Jeep Grand Cherokee, these are the component areas with the clearest NHTSA complaint signals. Use each link to jump from this single vehicle into broader component hubs and make-specific issue pages.

Electrical System

49 owner complaints mention this component in the current safety profile.

All Electrical System issues Jeep only

Suspension

30 owner complaints mention this component in the current safety profile.

All Suspension issues Jeep only

Unknown Or Other

27 owner complaints mention this component in the current safety profile.

All Unknown Or Other issues Jeep only

Electrical System,Engine,Fuel/Propulsion System

16 owner complaints mention this component in the current safety profile.

All Electrical System,Engine,Fuel/Propulsion System issues Jeep only

Electrical System,Engine

15 owner complaints mention this component in the current safety profile.

All Electrical System,Engine issues Jeep only

Forward Collision Avoidance

9 owner complaints mention this component in the current safety profile.

All Forward Collision Avoidance issues Jeep only

AI Safety Analysis for the 2023 Jeep Grand Cherokee

The 2023 JEEP GRAND CHEROKEE has accumulated 344 complaints and 18 recalls in the NHTSA database. Among the complaints, 13 involved crashes and 2 involved fires. There have been 17 reported injuries and 1 reported deaths. The most frequently reported problem areas are electrical system (49 complaints), suspension (30 complaints), unknown or other (27 complaints). Electrical system issues are a significant concern, with recalls related to propulsion system and traction battery failures. Suspension problems, particularly with rear coil springs, have also been reported. Forward collision avoidance systems have shown some reliability issues, with occasional malfunctions reported. Steering and suspension together have also been flagged for potential problems. Key known issues to be aware of include Electrical System, Propulsion System, Traction Battery, Suspension, Rear Coil Springs, Forward Collision Avoidance. Be cautious of electrical system and propulsion issues, as well as rear suspension problems. Regular maintenance and staying informed about recalls are crucial.

Reliability Score

The 2023 Jeep Grand Cherokee receives a reliability score of 85 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates above-average reliability relative to comparable vehicles.

NHTSA Safety Ratings for the 2023 Jeep Grand Cherokee

The National Highway Traffic Safety Administration (NHTSA) evaluates vehicles through controlled crash tests and assigns star ratings from 1 to 5, with 5 being the safest.

Frontal Crash
★★★★★
5/5
Side Crash
★★★★★
5/5

Known Issues for the 2023 Jeep Grand Cherokee

The following issues have been identified from NHTSA complaint data and owner reports for the 2023 Jeep Grand Cherokee:

IssueSeverityFrequencyTypical Mileage
Electrical System, Propulsion System, Traction Battery
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee for electrical and propulsion system issues.
High Rare 30k-60k miles
Suspension, Rear Coil Springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee for rear coil spring issues.
Medium Common 30k-60k miles
Forward Collision Avoidance
Forward collision avoidance systems have shown occasional malfunctions, but the frequency is low.
Low Occasional 0-100k miles
Steering, Suspension
Steering and suspension issues have been reported, with some recalls issued for these components.
Medium Common 0-100k miles

Common Problems Reported by Owners

Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2023 Jeep Grand Cherokee:

Electrical System 23% of complaints

Issues with the electrical system, including propulsion and traction battery failures, are common.

Suspension 15% of complaints

Suspension problems, particularly with rear coil springs, are a recurring issue.

Forward Collision Avoidance 9% of complaints

Forward collision avoidance systems have shown occasional malfunctions.

Steering 9% of complaints

Steering issues have been reported, with some recalls issued for these components.

Recall Details for the 2023 Jeep Grand Cherokee

The following 18 recalls have been issued for the 2023 Jeep Grand Cherokee by NHTSA:

Suspension:Rear:Springs:Coil Springs
Campaign #26V051000 29/01/2026

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V...

Manufacturer: Chrysler (FCA US, LLC)
Electrical System:Propulsion System:Traction Battery
Campaign #25V741000 30/10/2025

Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners...

Manufacturer: Chrysler (FCA US, LLC)
Electrical System:Propulsion System
Campaign #25V576000 04/09/2025

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Manufacturer: Chrysler (FCA US, LLC)
Seats:Mid/Rear Assembly:Head Restraint
Campaign #25V472000 17/07/2025

Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Manufacturer: Chrysler (FCA US, LLC)
Visibility:Defroster/Defogger/Hvac System:Fan/Motor
Campaign #25V430000 26/06/2025

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

Manufacturer: Chrysler (FCA US, LLC)
Air Bags:Side/Window
Campaign #24V897000 27/11/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Manufacturer: Chrysler (FCA US, LLC)
Back Over Prevention: Sensing System: Camera
Campaign #24V436000 13/06/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Manufacturer: Chrysler (FCA US, LLC)
Seat Belts:Critical Fasteners
Campaign #24V434000 13/06/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

Manufacturer: Chrysler (FCA US, LLC)
Back Over Prevention: Sensing System: Camera
Campaign #24V291000 25/04/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

Manufacturer: Chrysler (FCA US, LLC)
Back Over Prevention: Sensing System: Camera
Campaign #24V289000 25/04/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Manufacturer: Chrysler (FCA US, LLC)
Air Bags:Frontal:Driver Clockspring/Spiral Cassette
Campaign #24V199000 14/03/2024

Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deployi...

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)
Suspension:Front:Control Arm:Upper Ball Joint
Campaign #24V132000 22/02/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Manufacturer: Chrysler (FCA US, LLC)
Exterior Lighting:Headlights
Campaign #24V130000 22/02/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Manufacturer: Chrysler (FCA US, LLC)
Visibility:Defroster/Defogger/Hvac System
Campaign #24V111000 15/02/2024

Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Manufacturer: Chrysler (FCA US, LLC)
Back Over Prevention:Display Function
Campaign #23V577000 14/08/2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Manufacturer: Chrysler (FCA US, LLC)
Suspension:Rear:Springs:Coil Springs
Campaign #23V413000 08/06/2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Consequence: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Manufacturer: Chrysler (FCA US, LLC)
Steering:Column
Campaign #23V352000 18/05/2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Manufacturer: Chrysler (FCA US, LLC)
Equipment:Other:Labels
Campaign #23V336000 11/05/2023

Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Complaint Summaries for the 2023 Jeep Grand Cherokee

Below are complaint narratives filed by owners of the 2023 Jeep Grand Cherokee with the National Highway Traffic Safety Administration. 1 complaint involved crashes.

Crash Reports: 1
Electrical System,Engine,Fuel/Propulsion System
03/24/2026

I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes...

ODI #11726608
Electrical System
03/18/2026

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle experienced battery failure. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed, and determined that the hybrid battery had failed. The manufacturer was not notified of the failure. The approx...

ODI #11725248
Electrical System,Service Brakes,Forward Collision Avoidance
03/18/2026

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. ...

ODI #11725155
Electrical System,Engine
03/11/2026

Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the dealer for the recall. The car has now been at dealer for over 11weeks. Neither dealership nor Stellantis is providing update on ETA for when battery will be ready and recall addressed.

ODI #11723697
Electrical System,Engine,Fuel/Propulsion System
03/11/2026

I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It ...

ODI #11723569
Unknown Or Other
03/10/2026

Dear Sir or Madam, I am writing to report serious safety concerns regarding my 2023 Jeep Grand Cherokee, VIN [XXX] , which still has 11 months remaining on the lease. During the two years of this lease, the vehicle has had several recalls and repeated mechanical problems every 2–3 months, including a recent transmission replacement. The vehicle is currently affected by Recall 68C. I have maintai...

ODI #11723194
Electrical System,Fuel/Propulsion System
03/09/2026

My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times and I haven’t even had it a year. It has had multiple recalls on this car and it’s still scary to drive. I don’t feel safe...

ODI #11723115
Electrical System
03/06/2026

I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner car from Dealer

ODI #11722418
Electrical System,Service Brakes,Engine
Crash 03/05/2026

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service.” The battery warning light was also on. The vehicle would not start initially. ...

ODI #11722276
Steering,Suspension,Visibility
03/04/2026

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility ), 24V132000 (Suspension, Steering), 25V576000 (Electrical System), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was m...

ODI #11722104
Power Train,Electrical System,Vehicle Speed Control
03/04/2026

Powertrain/engine performance (acceleration control): vehicle struggles to accelerate when pressing the gas. Transmission / drivetrain (gear engagement / shift control): vehicle drops from Reverse into Neutral without driver input (unintended gear disengagement). Water intrusion: ongoing water intrusion, power tailgate was already replaced due to water erosion, when it rains or snows water gets in...

ODI #11722076
Electrical System,Fuel/Propulsion System
02/28/2026

Since I first leased my vehicle in May of 2023, I have received over 7 safety recalls. At least 2 of which are related to the main battery of the hybrid power system. Ever since I got the first one, I was recommended to park my car outside my house for risk of fire while parked. The latest recall, which has not been resolved involved the battery again and after taking the car to the dealer, the ba...

ODI #11721205
Unknown Or Other
02/28/2026

My 2023 Jeep Grand Cherokee 4xe (VIN [XXX] ) has been out of service since [XXX] due to Recall 68C involving the high-voltage battery fire risk, as well as Recall 73C (hybrid control processor software). The vehicle was delivered to the dealership on January 6, 2026 and has remained in their possession continuously with no firm repair completion date provided. The primary recall involves a high-vo...

ODI #11721173
Steering,Suspension
02/28/2026

I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes when i steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks i didn’t have any sound, moving forward I’ve replaced 3 sway bars, front control arms, brackets, rear suspension, front airbag suspension etc...

ODI #11721109
Electrical System,Visibility/Wiper
02/26/2026

My wife and I were driving on a curvy road after dark and all of a sudden the windshield started fogging up and the blower quit and no warm air was available to clear up the windshield we had to pull off and after a time it started up again . sometimes it seems like it takes forever for the heat to come . I think this vehicle is cursed n

ODI #11720787
Electrical System,Unknown Or Other,Fuel/Propulsion System
02/19/2026

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th Anniversary Edition) to Los Angeles Chrysler Dodge Jeep Ram for safety recall 68C involving the high-voltage (HV) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68C, meaning the HV traction battery pack requires replacement. The vehicle remains at the deale...

ODI #11718981
Electrical System
02/18/2026

I turned the vehicle on and put it in reverse. The check engine light came on and it would not exceed 2mph. I hoped it was a short error but when switching to drive it also would not exceed 2mph. I immediately parked it and called a tow truck. Upon the tow arrival the vehicle would not longer change gears and showed both a check engine light and a service charging system warning. The emergency re...

ODI #11718927
Electrical System
02/18/2026

See attached document for complaint.

ODI #11718893
Electrical System,Forward Collision Avoidance
02/18/2026

Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervention. From early in ownership, the vehicle would unexpectedly engage what I later learned is the Automatic Emergency Braking (AEB) system. During these events, the steering would feel locked or restric...

ODI #11718792
Vehicle Speed Control
02/17/2026

Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or braking the car will randomly drastically respond to the pedals or barely respond almost making it impossible to stop at times. The inconsistency of breaking and gas power has caused me almost be hit or hit someone else repeatedly.

ODI #11718574

Showing 20 of 344 complaints. Additional complaints are available via the NHTSA database.

NHTSA Defect Investigations for the 2023 Jeep Grand Cherokee

NHTSA defect investigations are higher-signal than ordinary complaints because they indicate the agency opened a formal review of a potential safety defect. Some investigations later connect to recall campaigns; others close without a recall after review.

Recall 23V-413 Post Remedy Failures
NHTSA RQ25005 Open

Component: Suspension:Rear:Springs:Coil Springs

Opened 2025-12-11

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the ...

Frequently Asked Questions About the 2023 Jeep Grand Cherokee

Has the 2023 JEEP GRAND CHEROKEE been recalled?

Yes, the 2023 JEEP GRAND CHEROKEE has 18 recalls on record with NHTSA. Each recall addresses a specific safety defect identified by the manufacturer or NHTSA.

How many complaints does the 2023 JEEP GRAND CHEROKEE have?

The 2023 JEEP GRAND CHEROKEE has 344 complaints filed with NHTSA. Of these, 13 involved crashes. 17 injuries and 1 deaths have been reported.

What is the safety rating for the 2023 JEEP GRAND CHEROKEE?

The 2023 JEEP GRAND CHEROKEE does not have an NHTSA safety rating on file. This can happen for newer model years, specialty vehicles, or models that have not been crash-tested.

What are the most common problems with the 2023 JEEP GRAND CHEROKEE?

The most commonly reported problems with the 2023 JEEP GRAND CHEROKEE involve electrical system (49 complaints), suspension (30 complaints), unknown or other (27 complaints). Other affected components include electrical system,engine,fuel/propulsion system, electrical system,engine, forward collision avoidance.

How many crash reports does the 2023 JEEP GRAND CHEROKEE have?

There are 13 crash reports associated with the 2023 JEEP GRAND CHEROKEE out of 344 total complaints (3.8% of complaints involved crashes).

How many fire reports does the 2023 JEEP GRAND CHEROKEE have?

There are 2 fire reports for the 2023 JEEP GRAND CHEROKEE out of 344 total complaints. Fire reports are among the most serious safety concerns tracked by NHTSA.

Are there any deaths reported for the 2023 JEEP GRAND CHEROKEE?

Yes, 1 death has been reported in NHTSA complaints for the 2023 JEEP GRAND CHEROKEE. These are self-reported by complainants and do not imply the vehicle caused the death.

How many injuries are reported for the 2023 JEEP GRAND CHEROKEE?

17 injuries have been reported in NHTSA complaints for the 2023 JEEP GRAND CHEROKEE. These are self-reported by vehicle owners as part of their safety complaints.

Should I buy a 2023 JEEP GRAND CHEROKEE?

Based on NHTSA data, the 2023 JEEP GRAND CHEROKEE is proceed with caution. It has 344 complaints, 18 recalls. Note: 1 death(s) have been reported. Always have a pre-purchase inspection done by a qualified mechanic.

What components fail most on the 2023 JEEP GRAND CHEROKEE?

The components with the most failures on the 2023 JEEP GRAND CHEROKEE are: 1. ELECTRICAL SYSTEM (49 complaints), 2. SUSPENSION (30 complaints), 3. UNKNOWN OR OTHER (27 complaints), 4. ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM (16 complaints), 5. ELECTRICAL SYSTEM,ENGINE (15 complaints). ELECTRICAL SYSTEM is the single most-reported problem area with 49 complaints.

What should I know before buying a 2023 JEEP GRAND CHEROKEE?

Be cautious of electrical system and propulsion issues, as well as rear suspension problems. Regular maintenance and staying informed about recalls are crucial. The 2023 JEEP GRAND CHEROKEE has 344 NHTSA complaints and 18 recalls on record.

How reliable is the 2023 JEEP GRAND CHEROKEE?

The 2023 JEEP GRAND CHEROKEE receives a reliability score of 85/100, indicating above-average reliability. This is based on 344 owner complaints, 18 recalls, and 15 crash/fire reports in the NHTSA database. Key known issues include Electrical System, Propulsion System, Traction Battery and Suspension, Rear Coil Springs.

What are the known issues with the 2023 JEEP GRAND CHEROKEE?

Known issues with the 2023 JEEP GRAND CHEROKEE include: Electrical System, Propulsion System, Traction Battery, Suspension, Rear Coil Springs, Forward Collision Avoidance, Steering, Suspension. These are based on patterns found across 344 NHTSA complaints. 18 of these patterns resulted in formal recalls.

What are the most common issues with the 2023 Jeep Grand Cherokee?

The most common issues include electrical system and propulsion system failures, as well as rear suspension problems.

Are there any recalls related to the forward collision avoidance system?

Yes, there have been recalls related to forward collision avoidance systems, but they are not as frequent.

What should I do if I experience electrical or propulsion system issues?

Contact your local dealership immediately for inspection and repair to ensure safety.

Buyer Advice

Our recommendation: Be cautious of electrical system and propulsion issues, as well as rear suspension problems. Regular maintenance and staying informed about recalls are crucial.

NHTSA Data Summary for 2023 Jeep Grand Cherokee

This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2023 Jeep Grand Cherokee. The data includes 344 consumer complaints filed by vehicle owners, 18 manufacturer-initiated safety recalls, 13 reported crashes, 2 fire incidents, 17 reported injuries, and 1 fatalities associated with this vehicle.

All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.

Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.

Disclaimer: This analysis is AI-generated from NHTSA public data and does not constitute professional automotive or safety advice. Always verify recall status at NHTSA.gov and consult a qualified mechanic.

Analysis last updated: 2026-05-16