2025 Jeep Grand Cherokee Safety Report
2025 Jeep Grand Cherokee: Strong crash ratings, but significant electrical and propulsion system recalls for 4Xe models raise safety concerns.
AI Safety Analysis for the 2025 Jeep Grand Cherokee
Reliability Score
The 2025 Jeep Grand Cherokee receives a reliability score of 55 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2025 Jeep Grand Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2025 Jeep Grand Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Loss Of Drive Power/Propulsion Multiple complaints and a recall (NHTSA 25V-766) indicate a software error in the hybrid control processor can cause a sudden loss of drive power while driving, increasing crash risk. Owners report the vehicle shutting off or going into limp mode at highway speeds. |
High | Common | variable miles |
| High Voltage Battery Fire Risk (4xe Models) A recall (NHTSA 25V-741) warns of internal high voltage battery failure leading to vehicle fires while parked, specifically for 4Xe models. Some owners report burning smells or issues related to charging. |
High | Occasional | variable miles |
| Transmission Issues (Rough Shifting, Non-Response, Unintended Park) Owners report the transmission not responding to gear changes, blinking 'D' for drive, lack of propulsion mid-drive, and unintended shifting into park at slow speeds, causing the vehicle to jerk to a stop. |
High | Occasional | early ownership miles |
| Engine Shut-Off While Driving/Idling Several complaints describe the engine shutting off unexpectedly while driving at various speeds or while idling, leading to a complete loss of power and acceleration. |
High | Occasional | early ownership miles |
| Forward Collision Warning/Advanced Brake Assist Failure One complaint details the Full-Speed Forward Collision Warning Plus and Advanced Brake Assist systems failing to provide warnings or braking, indicating a potential safety defect. |
High | Rare | early ownership miles |
| Sunroof Explosion One owner reported the sunroof exploding while driving at highway speed, causing glass to hit occupants. |
High | Rare | early ownership miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2025 Jeep Grand Cherokee:
Frequent complaints about general electrical issues, battery drain, infotainment system malfunctions, and problems related to charging, particularly in 4Xe models.
Issues including loss of drive power, transmission non-response, rough shifting, and unintended engagement of park or limp mode.
Reports of the engine shutting off unexpectedly while driving or idling, and issues related to propulsion system failures.
Problems specifically related to the hybrid propulsion system, including battery failures, charging issues, and loss of power.
A significant number of complaints categorized as 'UNKNOWN OR OTHER' often detail complex, multi-component failures or general vehicle malfunctions.
Frequently Asked Questions About the 2025 Jeep Grand Cherokee
Is the 2025 Jeep Grand Cherokee safe?
The 2025 Jeep Grand Cherokee received excellent crash test ratings from NHTSA, including 5 stars for Overall, Frontal, and Side impacts, and 4 stars for Rollover. However, there are significant safety concerns, particularly for the 4Xe plug-in hybrid models, due to two critical recalls related to potential high voltage battery fires and loss of drive power. These recalls, along with 44 total complaints (including 1 crash and 3 injuries), suggest potential reliability and safety issues that buyers should be aware of.
What are common problems with the 2025 Jeep Grand Cherokee?
The most reported issues for the 2025 Jeep Grand Cherokee, based on NHTSA complaints, are related to the ELECTRICAL SYSTEM (11% of complaints), POWER TRAIN (9%), ENGINE (9%), and FUEL/PROPULSION SYSTEM (9%). Specific problems include loss of drive power, engine shut-off while driving, transmission malfunctions (rough shifting, non-response, unintended park), and battery-related issues, especially in the 4Xe models.
Are there any recalls for the 2025 Jeep Grand Cherokee?
Yes, there are two significant recalls for the 2025 Jeep Grand Cherokee, both affecting the 4Xe plug-in hybrid variants. NHTSA Recall 25V-741 addresses an internal high voltage battery failure that can lead to a vehicle fire while parked. NHTSA Recall 25V-766 concerns a software error in the hybrid control processor that may result in a loss of drive power, increasing the risk of a crash.
How does the 2025 Jeep Grand Cherokee perform in crash tests?
The 2025 Jeep Grand Cherokee performs very well in NHTSA crash tests, achieving a 5-star Overall Safety Rating. It received 5 stars for Frontal Crash and Side Crash tests, and 4 stars for the Rollover resistance test.
Should I be concerned about the 4Xe model's safety?
Yes, potential buyers of the 2025 Jeep Grand Cherokee 4Xe should be particularly concerned. The 4Xe models are subject to both major recalls: one for a potential high voltage battery fire and another for a loss of drive power due to a software error. These issues are serious and have been reflected in owner complaints, indicating a higher risk profile for the hybrid variants compared to the standard models.
Buyer Advice
Our recommendation: Given the excellent crash test ratings but significant recalls and complaints regarding electrical and propulsion system failures, especially for 4Xe models, potential buyers should exercise caution and thoroughly investigate if recall remedies have been applied and proven effective before purchase.
NHTSA Data Summary for 2025 Jeep Grand Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2025 Jeep Grand Cherokee. The data includes 44 consumer complaints filed by vehicle owners, 2 manufacturer-initiated safety recalls, 1 reported crashes, 3 reported injuries, and safety rating assessments associated with this vehicle.
The NHTSA has assigned the 2025 Jeep Grand Cherokee an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.