2024 Jeep Grand Cherokee Safety Report
2024 Jeep Grand Cherokee: Strong Crash Ratings, Numerous Recalls and Electrical/Engine Complaints
AI Safety Analysis for the 2024 Jeep Grand Cherokee
Reliability Score
The 2024 Jeep Grand Cherokee receives a reliability score of 45 out of 100 based on analysis of NHTSA complaint data, recall history, crash reports, and safety ratings. This indicates average reliability — some notable concerns exist that prospective buyers should be aware of.
Known Issues for the 2024 Jeep Grand Cherokee
The following issues have been identified from NHTSA complaint data and owner reports for the 2024 Jeep Grand Cherokee:
| Issue | Severity | Frequency | Typical Mileage |
|---|---|---|---|
| Engine Failure/Loss Of Propulsion (4xe Models) Multiple complaints and a recall (NHTSA 25V-766) indicate engine contamination from the casting process, leading to catastrophic engine failure, sudden loss of propulsion, and potential fire risk. Owners report vehicles stalling while driving. |
High | Common | new-unknown miles |
| High-Voltage Battery Fire Risk (4xe Models) Recall (NHTSA 25V-741) for internal battery failure leading to vehicle fires while parked. Owners are advised not to charge the vehicle. |
High | Occasional | new-unknown miles |
| Loss Of Drive Power (Phev Models) A software error in the hybrid control processor may result in a loss of drive power, increasing crash risk (NHTSA recall 25V-741). |
High | Occasional | new-unknown miles |
| Airbag Deployment Issues Recalls address improperly secured front seat side airbag connectors and missing energy-absorbing foam in the front bumper, both potentially preventing proper airbag deployment during a crash. |
High | Occasional | new-unknown miles |
| Rearview Camera Malfunction Recalls indicate incorrect software or improperly connected coaxial cables can prevent the rearview camera image from displaying, decreasing driver visibility and increasing crash risk. |
Medium | Occasional | new-unknown miles |
| Electrical System Failures Owners report complete electronic system failures while driving, leading to loss of power steering and brake assist, and infotainment system freezing. |
High | Common | new-unknown miles |
| Unintended Acceleration/Stalling Complaints describe the accelerator pedal becoming unresponsive or the vehicle stalling/shutting off while driving, particularly in hybrid mode. |
High | Occasional | new-unknown miles |
Common Problems Reported by Owners
Based on NHTSA complaint data, the following components account for the majority of reported issues with the 2024 Jeep Grand Cherokee:
Frequent complaints about various electrical issues, including complete system failures, infotainment freezing, and premature battery discharge, often linked to recalls.
Significant number of complaints regarding engine failure, loss of propulsion, and stalling, particularly for 4xe models, directly correlating with a major recall (NHTSA 25V-766).
Issues related to the hybrid propulsion system, including loss of drive power and battery-related problems, as highlighted by recalls for fire risk and software errors.
A notable number of complaints related to exterior lighting, though specific patterns are not detailed in the provided data.
Complaints related to the power train, including transmission issues and loss of motive power, sometimes in conjunction with engine problems.
Frequently Asked Questions About the 2024 Jeep Grand Cherokee
Is the 2024 Jeep Grand Cherokee safe?
Based on NHTSA data, the 2024 Jeep Grand Cherokee received excellent crash test ratings, scoring 5 stars overall. However, it has 13 recalls addressing critical safety defects, including potential battery fires, loss of drive power, and airbag malfunctions. There are also 193 owner complaints, with 6 crashes, 1 injury, and 1 death reported, indicating significant real-world safety concerns, particularly with electrical and engine systems.
What are common problems with the 2024 Jeep Grand Cherokee?
The most reported issues for the 2024 Jeep Grand Cherokee revolve around the ELECTRICAL SYSTEM (21% of complaints) and ENGINE (15% of complaints). Specific problems include catastrophic engine failure and loss of propulsion in 4xe models due to manufacturing defects, high-voltage battery fire risks, loss of drive power in PHEV models, and various electrical system failures leading to loss of power steering/brake assist or infotainment issues. Airbag deployment and rearview camera malfunctions are also significant concerns addressed by recalls.
Are there any recalls for the 2024 Jeep Grand Cherokee?
Yes, the 2024 Jeep Grand Cherokee has 13 recalls. These include critical issues such as potential high-voltage battery fires (NHTSA 25V-741), engine contamination leading to failure and loss of propulsion (NHTSA 25V-766), loss of drive power due to hybrid control processor software errors, improperly secured airbags, rearview camera malfunctions, and issues with second-row head restraints and child seat tether welds.
How does the 2024 Jeep Grand Cherokee perform in crash tests?
The 2024 Jeep Grand Cherokee performed exceptionally well in NHTSA crash tests, achieving a 5-star Overall Safety Rating. It received 5 stars for both Frontal Crash and Side Crash tests, and a 4-star rating for Rollover resistance.
Should I be concerned about the 4xe models?
Yes, potential buyers of the 4xe models should be particularly concerned. Several high-severity recalls specifically target the 4xe and PHEV variants, addressing critical issues like high-voltage battery fire risk (NHTSA 25V-741), engine contamination leading to catastrophic failure and loss of propulsion (NHTSA 25V-766), and software errors causing loss of drive power. Many owner complaints also directly reference these 4xe-specific problems, with some owners reporting vehicles stalling or losing power while driving.
Buyer Advice
Our recommendation: Despite strong crash test ratings, the 2024 Jeep Grand Cherokee's numerous recalls and high volume of complaints, especially concerning engine and electrical systems in 4xe models, warrant caution. Thoroughly check if all 13 recalls have been addressed before purchase, and be aware of potential ongoing issues.
NHTSA Data Summary for 2024 Jeep Grand Cherokee
This safety report is based on a comprehensive analysis of data from the National Highway Traffic Safety Administration (NHTSA) for the 2024 Jeep Grand Cherokee. The data includes 193 consumer complaints filed by vehicle owners, 13 manufacturer-initiated safety recalls, 6 reported crashes, 1 reported injuries, and 1 fatalities associated with this vehicle.
The NHTSA has assigned the 2024 Jeep Grand Cherokee an overall safety rating of 5 out of 5 stars, with a frontal crash rating of 5 stars, a side crash rating of 5 stars, and a rollover rating of 4 stars. These ratings are determined through controlled crash testing conducted by the NHTSA.
All data presented in this report is sourced from public NHTSA databases. Our AI analysis identifies patterns across complaint narratives, correlates them with recall history, and produces the safety assessment above. This analysis is updated as new complaints and recalls are filed with the NHTSA.
Consumers are encouraged to report vehicle safety problems to the NHTSA at nhtsa.gov. If your vehicle is subject to a recall, contact your dealer to schedule the free repair.